NH Collection Palacio de Tepa

NH Collection Palacio de Tepa Reviews

NH Collection Palacio de Tepa

C. de San Sebastián, 2, Madrid, Community Of Madrid, 28012, SpainSee Hotel Details
NH Collection Palacio de Tepa
NH Collection Palacio de TepaNH Collection Palacio de TepaNH Collection Palacio de Tepa
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1 night

Guest Reviews

8.9/10
Very Good
114 review
Verified reviews
Location9.0
Amenities8.7
Service9.0
Cleanliness8.8
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All reviews(114)
Positive reviews(14)
Reviews with photos/video(1)
YStar
Deluxe Double
Stayed in Feb 2025
Business traveler
30 review
10/10
Outstanding
Posted on Mar 8, 2025
Service attitude and professionalism at the front desk and concierge are 6* standard. Well done Christina and team for your warm hospitality and being so helpful. Good hotel at a good location.
Arif Mohamed Alali
Deluxe Double
Stayed in Dec 2024
Family
28 review
8.5/10
Very Good
Posted on Jan 22, 2025
Good hotel, but the furnitures are old. The service is fantastic. The location is near by many attractions.
Guest User
Deluxe Double
Stayed in Mar 2025
Business traveler
8 review
10/10
Outstanding
Posted on Apr 19, 2025
Wondeful
Dingba
Deluxe Double
Stayed in Apr 2025
Couple
6 review
6.5/10
Posted on May 25, 2025
When booking, I requested a twin room, but it was on the top floor, with a sloping roof, poor lighting, and uncomfortable space. The next day, I asked for a different room, but they didn't have one, and then they said there was one on the first floor, which was barely ok, but the windows were not big, and I couldn't stretch my head straight on the windowsill. The hotel door was facing the trash can, and there was always a bad smell, and flies were always flying around. The hotel is in a good location, right outside the pedestrian street, very lively
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annie
Deluxe Double
Stayed in Apr 2025
Couple
20 review
10/10
Outstanding
Posted on May 5, 2025
The room was very quiet, with the air conditioner on, no noise at all. Great.
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Response from Property: Dear Ms. Anne, Thank you very much for your positive review of the quiet atmosphere in our room. We are happy to learn that you found our air conditioning system efficient and quiet, providing you with a peaceful stay. We always strive to ensure that our guests experience a peaceful and comfortable environment. Your review is very valuable to us and we are happy to know that we have met our guests' expectations. We look forward to serving you again in the future. Paola Perdomo,Guest Relations.NH Collection Palacio de Tepa
Guest User
Junior Suite
Stayed in Feb 2024
Solo traveler
18 review
10/10
Outstanding
Posted on May 1, 2024
Good location, within walking distance of Plaza Madrid, etc. The house is more than 100 years old, and the hotel is quite charming. My apartment is a loft, with a balcony where I can stand outside and see the scenery outside and the bustling crowd downstairs. The hotel breakfast is delicious
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Guest User
Deluxe Double
Stayed in Jul 2024
Couple
9 review
10/10
Outstanding
Posted on Aug 10, 2024
The location of the room is very good. It is very close to Plaza del Sol and Plaza Mayor. It is very convenient for shopping and eating. The breakfast is delicious and has a lot of variety.
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Guest User
Deluxe Double
Stayed in Oct 2024
Business traveler
3 review
10/10
Outstanding
Posted on Dec 4, 2024
Very good, recommended
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Guest User
Deluxe Double
Stayed in Jan 2024
Family
9 review
9.5/10
Amazing
Posted on Mar 6, 2024
Good location
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