The family had a wonderful stay at the Parisian. It's super convenient, and had an amazing swimming pool and playhouse (both indoor and outdoor) for children to play in. They upgraded our room to one facing the Eiffel Tower and it was a gorgeous view indeed. Would definitely stay again.
I chose the package with free ferry tickets and it’s super value for money! potentially each ferry ticket per pax costs about ~S$27-ish for a return trip. Just that it didn’t include breakfast but not a problem, because you have all restaurants, shops and lots of entertainment just downstairs the hotel :) it’s like a dream come true! Recommended to also walk to the Londoner and Parisian to check out the beautiful architectures.
This is the most fantastic trip we’ve ever had before. We’ve got the customised service, the high quality of hotel facilities with a high quality and the delicious food etc. Colin connected me and gave me the useful tips before and within the entire trip. and he prepared the surprise for kids as well. While Robin helped plan every detail about viewsights, famous local snacks and the efficient way with transportation. All these are pretty impressive, and I’ll choose Londoner again!
Environment: In Taipa, close to Macau Airport and Hengqin Port. It is separated from the Parisian and Venetian hotels by a road. There is a sky corridor on the second floor of the Londoner, and you can go to the Parisian to buy things. The Royal Garden is in the same building complex as the Londoner Hotel, and the duty-free shop here is smaller than that of the Parisian. The machines in the casino can directly use Hong Kong dollars, otherwise you have to exchange them at the counter.
Facilities: The room is fully equipped with smart toilets and full-body massage chairs. There is a massage room, and you can have someone massage you for an additional fee. All facilities are well maintained and clean, the rooms are spacious and bright, and there is no peculiar smell. The Knight Suite we booked has one king bed, one twin bed, and three bathrooms. All drinks in the water bar are free, and there are three large drawers of snacks, welcome snacks, and free refills.
Service: Yuyuan's service is very considerate. The housekeeper will contact you in advance and provide free pick-up and drop-off. Butler Xiao Xu and concierge came to London to pick us up, checked all our luggage, and took us directly to the Royal Garden. We went directly to the guest room, and the housekeeper came to the guest room to help us check in, which was very convenient. The housekeeper will ask about the itinerary and arrange a vehicle to take us to the attractions. The old man didn't bring a thermos cup, so he gave us two thermos cups as gifts. The housekeeper is on call 24 hours a day. When I returned to the room at night, the housekeeper also put away the bath water, which was super worry-free.
Catering: Breakfast is on the 36th floor, there are no people there. Afternoon tea is in the Chinese Garden on the 3rd floor of The Londoner. There is a buffet for breakfast. You have to order lobster, abalone, shrimp dumplings, and water crab porridge with the service staff. The ingredients are very fresh and taste good. Great experience. The water crab porridge at Londoner Hua Ting was a bit salty for us. I just happened to check in here and they were given fruit snacks. The housekeeper saw that the children liked to eat and immediately replenished everything they had finished. The whole family doesn't drink, so I didn't go to the cocktail party in the evening.
We stayed in the Knight Suite, which cost 3W a night. Includes breakfast, afternoon tea and cocktails. There is also a pick-up and drop-off service. Very satisfied with all aspects of software and hardware. For the first time, I didn’t hear any dissatisfaction from the old man.
Among the hotels I have stayed in in Macau this time, my overall ranking is The Londoner Royal Garden - The Londoner - Old Lisboa - Wynn Palace - New Lisboa.
We have a perfect stay and especially i would like to thank the concierge team (including the team lead Mr Wan). Their super warm welcome really makes me feel like home and we have a very memorable celebrations with daughter. Everything is perfect for the hotel and we will definitely come back the Sands again when we visit Macau.
Thanks again!
Outstanding
465 reviews
9.5/10
Check Availability
Discover more Sands hotels in Macau
Recent Guest Reviews for Sands Hotels in Macau
See all
Discover real ratings and guest reviews to find the best Sands hotels in Macau.
9.4/10
Outstanding
EEd WongThe family had a wonderful stay at the Parisian. It's super convenient, and had an amazing swimming pool and playhouse (both indoor and outdoor) for children to play in. They upgraded our room to one facing the Eiffel Tower and it was a gorgeous view indeed. Would definitely stay again.
QqingyueziThis is the most fantastic trip we’ve ever had before. We’ve got the customised service, the high quality of hotel facilities with a high quality and the delicious food etc. Colin connected me and gave me the useful tips before and within the entire trip. and he prepared the surprise for kids as well. While Robin helped plan every detail about viewsights, famous local snacks and the efficient way with transportation. All these are pretty impressive, and I’ll choose Londoner again!
MmayyyvisI chose the package with free ferry tickets and it’s super value for money! potentially each ferry ticket per pax costs about ~S$27-ish for a return trip. Just that it didn’t include breakfast but not a problem, because you have all restaurants, shops and lots of entertainment just downstairs the hotel :) it’s like a dream come true! Recommended to also walk to the Londoner and Parisian to check out the beautiful architectures.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.