Metropole Hotel Macau

Metropole Hotel Macau Reviews

Metropole Hotel Macau

493-501 Avenida da praia Grande, Macau Peninsula, Macau, ChinaSee Hotel Details
Metropole Hotel Macau
Metropole Hotel MacauMetropole Hotel MacauMetropole Hotel Macau
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.9/10
Very Good
3663 review
Verified reviews
Location9.0
Amenities8.7
Service8.9
Cleanliness9.0
Filter by:
Sort by:
All reviews(3663)
Positive reviews(3466)
Reviews with photos/video(675)
Easy to get around(314)
Convenient for shopping(178)
Friendly front desk staff(129)
Average sound insulation(90)
Located downtown(89)
Stayed multiple times(35)
Tasty restaurant(21)
Has rooms for families(12)
Negative reviews(197)
Mrs traveller
Standard Trendy Twin Room
Stayed in Apr 2025
Couples
15 review
8.5/10
Very Good
Posted on Jun 2, 2025
This is our 3rd time staying at this hotel. Good location and close to San Malo and Saint Paul ruins as well as the bus stops. The room is also clean and comfortable. With the price it's a good deal.
Response from Property: 尊敬的客人,您好!非常感謝您在百忙中對京都酒店的點評,並給予我們真實的反饋。在這裏,對您居住期間未能給您帶來的滿意的體驗,向您真誠致歉,我們會將您的意見知會反饋並做出改進,希望能夠得到您的諒解。再次希望您能“回家”體驗我們的改善情況,祝您生活愉快,工作順利!
rizliv
Standard Trendy Twin Room
Stayed in Feb 2025
Family
5 review
9.5/10
Amazing
Posted on Mar 29, 2025
Very, clean and easy to acces to the tourist spot, very huge room, we love it, we will boon again and again
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you and sincerely look forward to your visit again!
Guest User
Standard Trendy Twin Room
Stayed in Feb 2025
Solo travelers
1 review
9.5/10
Amazing
Posted on Mar 15, 2025
Good location since it is in the centre of city. Besides, it is so easy to go anywhere as it is in the transportation network area. With the effecient staff so it only takes less than 5 minutes for me to check in. My room was upgraded, it is in a higher floor with a good view to see far distance scenery. The room is clean, quiet and comfortable. All the room (facilities) devices: tv, light, air conditioner ... are work well. This is not a big hotel so not much other outside facilities.
Response from Property: Dear guest: Thank you for your stay! Kyoto Hotel is located in the central area of ​​Macao's World Heritage Sites. It is convenient to walk to various famous attractions and is only across the street from the famous shopping mall New Yaohan in Macao. In addition to authentic Macao cuisine, our restaurant also offers traditional Portuguese set meals, and guests can enjoy additional discounts. Looking forward to your next visit!
Guest User
Superior Chinese Room
Stayed in Mar 2025
Solo travelers
1 review
8.0/10
Very Good
Posted on Apr 7, 2025
Level 1 breakfast is good and cheap Not really Convenience for smoker like me😞
Response from Property: 尊敬的客人,您好!對此情況我們非常抱歉,我們酒店會繼續完善我們的服務,非常期待您的再次光臨! 
Anonymous User
Deluxe European Room
Stayed in Mar 2025
Couples
12 review
10.0/10
Outstanding
Posted on Apr 12, 2025
Perfect location. Easy access to Senado Square, Lisboa and other tourist spots.
Response from Property: Dear guest, hello! Thank you for choosing to stay at Kyoto Hotel. Your few words are definitely better than countless compliments. Your satisfaction is the greatest support to us! We will continue to work hard to create a perfect accommodation and dining experience for you. I wish you a happy life! 
Lorest
Standard Trendy Twin Room
Stayed in Jan 2025
Solo travelers
14 review
8.5/10
Very Good
Posted on Mar 2, 2025
Very good ! Service is fantastic. Front desk people are very attentive and helpdul. Location is great.! Several minutes to Senado Square at St. Paul Ruins. Several restaurants nearby.They have free shuttle bus to Border Gate (Gongbei port)..
6/7
Response from Property: Dear guest: Your valuable suggestions are of great help to our progress. We look forward to getting more feedback from you. We sincerely welcome your next visit!
nagarwal3569
Standard Trendy Twin Room
Stayed in Jan 2025
Travel with friends
6 review
9.0/10
Great
Posted on Feb 12, 2025
Stayed here for a trip to Macau and to some casino's in the area. Hotel was in a super good location (about 10 minute walk to the grand lisboa, wynn, etc. and 15 minute walk to the Ruins of St. Paul). Would stay again!
Response from Property: Hello! Thank you very much for your stay and comments! We are sorry that this stay experience was not satisfactory to you, we will strengthen the improvement measures, and can do our best to arrange the right room for the guest according to the special requirements and hotel room conditions. We are deeply sorry that your stay was not satisfactory, and we welcome you to give us more valuable comments and witness our growth. Looking forward to your visit again!
Anonymous User
Standard Trendy Twin Room
Stayed in Dec 2024
Travel with friends
16 review
8.0/10
Very Good
Posted on Feb 2, 2025
the hotel Located at city area, go any attractions location also very convenient, recommended
Response from Property: Hello! Thank you very much for your stay and comments! We are sorry that you were not satisfied with your stay this time. We will strengthen the improvement measures and try our best to arrange the corresponding room for you according to your special requirements and hotel room status. We are deeply sorry that you were not satisfied with your stay this time. We also welcome you to give us more valuable suggestions and witness our growth. We look forward to seeing you again!
Guest User
Standard Trendy Twin Room
Stayed in Dec 2024
Business travelers
4 review
8.0/10
Very Good
Posted on Jan 16, 2025
As a 3 star hotel, the location is super convenient. Don't expect much from check-in thru check-out
Response from Property: Hello! Thank you very much for your stay and comments! We are sorry that this stay experience was not satisfactory to you, we will strengthen the improvement measures, and can do our best to arrange the right room for the guest according to the special requirements and hotel room conditions. We are deeply sorry that your stay was not satisfactory, and we welcome you to give us more valuable comments and witness our growth. Looking forward to your visit again!
Mahendra Grg
Duplex Family King Bed Suite
Stayed in Nov 2024
Family
9 review
9.0/10
Great
Posted on Dec 31, 2024
We have a very good vacation in Macau. The hotel is in very good location nearby Broken Church. Its Just a minute walk, sorrounded with many restaurants to eat. Easy checkin and check out. Room was clean and nice, my kids loved the duplex room stairs. Only the lift seems little outdated rest all ok. Didnot tried the hotel restaurant. I will recommend.
Response from Property: Dear guest: Thank you for your stay! The Metropole Hotel is located in the center of Macau’s World Heritage Sites. You can easily go to various well-known attractions within walking distance. It is also just across the road from the famous shopping center New Yaohan in Macau. In addition to providing authentic Macau cuisine, our restaurant also has traditional Portuguese set menus to choose from, and guests have additional discounts. Looking forward to your next visit!
Guest User
Standard Trendy Twin Room
Stayed in Feb 2025
Travel with friends
1 review
7.5/10
Posted on Mar 5, 2025
Okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Response from Property: 您好!非常感謝您的下榻及評論!很抱歉這次的入住體驗未能讓您滿意,我們將會加強改善措施,並可根據客人特殊要求及酒店房態竭力為客人安排相應的房間。對於這次入住體驗未能讓您滿意,我們深表抱歉,也歡迎您向我們提出更多更寶貴的意見並見證我們的成長。期待您的再次光臨!
Lax P
Exquisite Two Double Beds Room
Stayed in Jan 2025
Family
3 review
10.0/10
Outstanding
Posted on Feb 12, 2025
It’s very convenient to St. ruins church and casino also
Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Kyoto Hotel and giving us a good review. I am glad to hear that the hotel has left you with a good impression. Your encouragement will surely become our driving force for progress. We insist on continuous innovation, improving service quality, providing you with more comprehensive and satisfactory services, making you feel at home, and creating a perfect trip for you every time! Sincerely look forward to meeting you again at Kyoto Hotel.
Lorian
Exquisite Two Double Beds Room
Stayed in Mar 2025
Family
7 review
9.0/10
Great
Posted on Apr 22, 2025
Nice hotel and big
Response from Property: 尊敬的客人,您好!非常感謝您在百忙中對京都酒店的點評,並給予我們真實的反饋。在這裏,對您居住期間未能給您帶來的滿意的體驗,向您真誠致歉,我們會將您的意見知會反饋並做出改進,希望能夠得到您的諒解。再次希望您能“回家”體驗我們的改善情況,祝您生活愉快,工作順利!
Guest User
Standard Trendy Twin Room
Stayed in Oct 2024
Business travelers
1 review
9.5/10
Amazing
Posted on Dec 4, 2024
This is a very clean hotel and the location is perfect for one needing to be in the center of Macau.
Response from Property: Dear guest: Thank you for your stay! The Metropole Hotel is located in the center of Macau’s World Heritage Sites. You can easily go to various well-known attractions within walking distance. It is also just across the road from the famous shopping center New Yaohan in Macau. In addition to providing authentic Macau cuisine, our restaurant also has traditional Portuguese set menus to choose from, and guests have additional discounts. Looking forward to your next visit!
Yvonnesdyt
Standard Trendy Twin Room
Stayed in Apr 2025
Solo travelers
35 review
10.0/10
Outstanding
Posted on May 28, 2025
Very good location, close to many tourist attractions. The room is clean, tidy and quiet. It was very comfortable to stay here. The hotel arranges a free bus to take guests to the border. I will come here again !
Response from Property: 尊敬的客人,您好 !感謝您選擇入住京都酒店,您簡短的幾句肯定勝過無數的讚美,您的滿意就是對我們最大的支持!我們會繼續努力,最終為您打造完美住宿用餐體驗,祝您生活愉快!