Galaxy Macau Hotels in Macau

First thank you to the receptionist (Pan/Fan) for a free upgrade to a suite, and for a complimentary wine to celebrate my birthday, and to the (2) bellman 1st one who sang for me and the other who assisted me on the way to my suite. Also big thank you to Niraj Jung (the R.A) for making my room and my birthday a little extra :) I appreciate the decorations and it really made me so happy. Thank You Broadway Macau for a well spend staycation, truly a great choice to relax and celebrate my birthday with you. I will definitely comeback again. ✨✨✨⭐️⭐️

Galaxy Hotel is truly the pinnacle of family-friendly hotels in Macau! The service absolutely blew me away! From the moment we checked in, Benjamin at the front desk was incredibly enthusiastic and helpful. He proactively offered coloring books to the kids and immediately arranged a non-smoking room for us. He even asked if we'd like a children's tent in the room, and then escorted us to our room, introducing us to the hotel's amenities. This was a huge difference compared to my previous stay at JW Macau. Shortly after we arrived in the room, housekeeping came to set up the children's tent and even brought some delightful little gifts for the kids. The staff also told me about the fun Kids' Club on the second floor, reminding us to book some of the activities in advance. Irene and Kerry from housekeeping were incredibly welcoming and helpful. I absolutely loved the service here! The welcome fruit in the room was a pleasant surprise – definitely not just your average apples and oranges. My kids absolutely loved them and kept sneaking bites. The minibar was complimentary, stocked with beer, chips, and instant noodles. The complimentary Grand Resort Deck tickets for two adults and two children more than made up for the room cost. The entire stay experience was truly fantastic. My daughter even said she wants to come back here next time!