Best Western Premier Imperial Da Lạt is one of the few prestigious five-star hotels in the city, offering a perfect combination of timeless Indochine elegance and modern luxury. Located in a prime area, the hotel places guests within minutes of Da Lat Market, Xuan Huong Lake, and Con Ga Church, while also providing easy access to famous cafes, Palace I and II, and popular photo spots. Designed as a venue for both leisure and business, the property features a grand ballroom, versatile meeting spaces, and professional event services, making it ideal for weddings, conferences, and social gatherings.
The architecture reflects a harmonious blend of Eastern charm and Western sophistication, with refined interiors that showcase international hospitality standards enriched by a distinct local touch. Accommodation includes modern guest rooms, family connecting rooms, and suites, each thoughtfully appointed with premium bedding, quality linen, and captivating city or mountain views. Dining experiences range from authentic Vietnamese cuisine and refined Western dishes to a Japanese restaurant, beer garden, lobby lounge, and cigar lounge.
Guests can enjoy a year-round heated swimming pool, a fully equipped fitness center, rejuvenating spa and massage services, and a dedicated kids club. Whether visiting for a romantic getaway, family holiday, or corporate function, Best Western Premier Imperial Da Lạt delivers an upscale experience that captures the charm of Da Lat while ensuring world-class service and comfort.
"We stayed at the Imperial Hotel.
- On the first day, the in-room phone wasn't working, and the hotel had a scheduled fire alarm test, but we weren't informed about it during check-in. When the alarm went off, I rushed to the lobby, and the staff told me they had called our room but we didn't pick up, even though we didn't hear any calls at all. A staff member came to check and said they would send someone to fix the phone, but no one came that day. The next day, when the range hood wasn't working, we requested a repair, and only then did a staff member come to fix it. I asked about the phone, and they said they only found out about the repair request today and came immediately, but they hadn't received any notification yesterday. So what's going on?
- The exhaust fan in the hotel toilet wasn't working properly even after someone came to fix it.
This was supposed to be a relaxing trip, but I'm not comfortable or satisfied with the service here. I've never stayed at a 5-star hotel that was this bad."