Sakarin Road, Luang Prabang, Luang Prabang Province, LaosView Hotel Details
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Villa Santi Hotel Guest Reviews
3.9/5
Good
46 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.6
Service3.9
Cleanliness3.8
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All reviews(46)
Positive reviews(33)
Reviews with photos/video(11)
Great location(12)
Convenient location(6)
Negative reviews(5)
Guest User
Deluxe Double Room
Stayed in May 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jun 3, 2024
Nice beautiful hotel, centrally located, breakfast selection was a bit limited.
DChong
Deluxe Double Room
Stayed in Jul 2023
Couples
64 review
3.2/5
Posted on Aug 16, 2023
The front desk was super rude to us implying that we didn’t belong here. The lobby is separated from the actually rooms. We had to walk down the street. Very deceiving. The lobby was really nice but the rooms were just ok. Not worth the value for me and the service is poor.
Ian Christensen
Royal Suite
Stayed in Jan 2024
Family
18 review
4.2/5
Very Good
Posted on Feb 14, 2024
Top location. Will book again but little pricy. Breakfast ok but simple and so is the service.
Guest User
Royal Suite
Stayed in Nov 2023
Couples
1 review
4.5/5
Great
Posted on Jan 1, 2024
The location is fantastic - one of the best in all of LP. Room was big, clean and well-appointed. Bed was very comfortable. Service was well-intended, but staff were not really well enough trained to handle issues or special requests effectively. The restaurant was average at best, especially when compared to the value for money available almost everywhere else.
Wachiraphakhin
Deluxe Twin Room
Stayed in Feb 2023
Travel with friends
2 review
4.5/5
Great
Posted on Mar 21, 2023
My first time at Luang Prabang and the staff was so nice, the room was okay and the location is nearby the night market and cafe
Anonymous User
Deluxe Double Room
Stayed in Dec 2022
Couples
4 review
5.0/5
Outstanding
Posted on Jan 19, 2023
Well service staff, nice room with noble ambiance, good food and location is near to go everywhere.
Guest User
Deluxe Twin Room
Stayed in Dec 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 27, 2023
good,good place
Ana_on the run
Deluxe Double Room
Stayed in Dec 2022
Couples
29 review
5.0/5
Outstanding
Posted on Feb 3, 2023
Lovely hotel in a very convenient location! We had a nice spacious room and they were very accommodating. It was easy to extend our stay and keep the same room.
Xinhuangfu
Royal Suite
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Small but complete!
Superb location
Next to Luang Prabang Primary School,
On the way to give alms in the morning
Not far from Wat Xieng Thong, very close to Wat Phra Kaew
Across the street are high-end shops
This hotel seems to have only five rooms, which is a former French villa
But the rooms are not small, they are all suites
The price is not expensive
High cost performance;
The waiters are very enthusiastic and have a good service attitude
There is a little girl at the front desk who doesn't speak English very well, a little immature, but she also tried her best to solve our problems.
The breakfast is very rich, and you can choose from five or six kinds of Asian, American, European, and local dishes.
The hotel looks very beautiful, and almost everyone who passes by here will take pictures.
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6/7
xiaosiii
Deluxe Twin Room
Stayed in Apr 2024
Family
32 review
1.7/5
Posted on May 5, 2024
Advantages: The location of this old hotel is very good, and there is a primary school, library and temple next to it.
Disadvantages: Too numerous to list
The decoration was built 20 years ago, and it is old and outdated. There is a bad smell in the bathroom, a musty smell on the quilt, and ants crawling in the bathroom.
The swimming pool is about four meters long, which is enough for children to play.
The air conditioner remote control is broken, and there is no way to adjust the temperature. I notified the hotel to come and fix it, and their solution was to turn off the air conditioner.
Finally, after negotiation, they agreed to come and fix it the next day, but they didn't.
The sanitation was only done in the room, and the bathroom was not cleaned.
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dongkaew
Deluxe Twin Room
Stayed in Mar 2023
Couples
6 review
1.5/5
Posted on May 4, 2023
Feel very bad about the hotel's actions. We booked a stay through a secret trip to a hotel in the city. When we arrived to check in, they tricked us into saying the room was full (I'm confused..still the same. How did the hotel let us reserve? When looking in the app, the hotel still allows reservations and walk-ins. but the price increased) and the hotel fixed it for us by letting us go to a resort outside the city and the shuttle service was not convenient at all.
Makes this trip very frustrating and frustrating. hurt the feelings Prepared programs such as giving alms to monks with sticky rice or visit tourist attractions and markets in the city Follow the program that has been set.
In the future, please don't let tourists or travelers ever encounter something like us again. (There are many more details that we have been dealt with, but we would like to inform you only once in a while.)
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Huahuayunyou
Deluxe Double Room
Stayed in Jan 2023
Family
2 review
4.7/5
Amazing
Posted on Feb 24, 2023
It's very close to Foreigner's Street. It's very convenient to travel. At the same time, it's very close to Xiangtong Temple and the night market. The location is superior and the room is very quiet. The only downside is that the breakfast is the same every day because of the 5-day stay. boring!
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Miludehexi
Deluxe Double Room
Stayed in Dec 2022
Solo travelers
33 review
5.0/5
Outstanding
Posted on Jan 30, 2023
The breakfast is good, the environment is very good, and the room is also very good. The owner is also very nice. It is the navigation location that is being renovated. The actual address is 50 meters away in the alley next door, and it's not hard to find the one with the sign.
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불사조후니
Deluxe Double Room
Stayed in Dec 2022
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 20, 2023
Personally, I like antiques and classics...
It was so nice because it was the perfect place for all of this.
However, when I went, the new building was under construction, so I could not use the restaurant and watch the traditional performance, so I deducted one star. hehe
Next time I go, I will go to Villa Santi Hotel again, and if I use it (restaurant) then I will give it a full score.
It is a place I would like to return to and a wonderful hotel I would recommend to others.
In addition, during breakfast, several staff prepare food according to guests' preferences and are grateful for their convenience.
Tana popkanmai ~~~
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6/8
Guest User
Deluxe Twin Room
Stayed in Jun 2023
Other
1 review
1.0/5
Posted on Jul 13, 2023
Really... I hope you never use this hotel.
The counter staff is unfriendly and laundry is very expensive.
And this is the first time in my life that I have been to a hotel where water is not free haha.
After all, the building in the picture is not a hotel! I was fooled by that too... I sleep in a different, shabby place. Don't be fooled.