Lijiang Fengyasong Wenjinyuan Chinese Inn · Naxi Guyuan Reviews

Response from Property: Dear Wenjinyuan family! Thank you so much for your comments and sharing! I am glad you enjoyed your stay at the hotel and thank you for your recognition of Xiao Zhao and the team. We will continue to maintain and look forward to your next visit! I wish you all the best!

Response from Property: Dear guest, we are glad to receive your review. It is precisely because we are located near the center of the ancient city that we may hear some noise or music at night. We upgraded you to this room so that you could see the night view of the ancient city. We look forward to recommending a quieter room for you next time, which may bring you a better experience. We look forward to your and your family's next visit, please keep in touch. ---Lijiang Zen Garden Hotel Team

Response from Property: Thx for everything especially your appreciation for our hotel's staff Amber. We see your post that nice pictures, after rain will has a nice rainbow. hoping to see u soon and giving the service for u and ur wife next time.

Response from Property: Dear Guest, Thank you for your feedback regarding your stay at our Lijiang WenJinYuan Hotel. We sincerely apologize for the inconvenience you experienced with the air conditioning and the local TV programs. We would like to inform you that the local TV program issue, caused by a supplier problem, has been resolved on the third day of your stay. As for the air conditioning heating problem, we have already arranged for the necessary repairs and replacements to ensure your comfort. Please know that these issues were temporary and not reflective of the high standards we strive to maintain. We are committed to providing the best possible conditions and services for our guests. We truly regret any discomfort these problems may have caused and hope you can forgive us. We would like to mention that we have upgraded you to a room with the best views of the ancient city, which we believe will enhance your stay with us.Once again, we apologize for the inconvenience and thank you for your understanding.Best regards,Lijiang WenJinYuan Hotel

Response from Property: Dear Wenjinyuan family! Thank you so much for your kind words and positive feedback! It’s always a pleasure to hear that our guests had a wonderful experience, especially when it comes to the comfort of the room, the convenience of the location, and the quality of our service. We are particularly grateful for your appreciation of our staff’s efforts. It’s their dedication that truly brings our hotel to life and makes every stay special. Your satisfaction is the driving force behind everything we do, and we’re thrilled that you enjoyed your time with us. We hope your visit to Lijiang left you with many happy memories, and we would be delighted to be a part of your future travels. Until then, please feel free to reach out if you need anything or have any more feedback for us. Thank you once again, and we look forward to welcoming you back!

Response from Property: Dear Wenjinyuan family!Thank you very much for your comments and sharing! I'm glad you enjoyed your stay at the hotel and thank you for your recognition of Jiajia. We will continue to maintain, looking forward to your next visit!I wish you all the best!

Response from Property: Thank you very much for your recognition of Wen Jin Yuan Hotel! Your praise and sharing is our driving force forward, we strive to let every guest who comes to our hotel can feel the warmth like home. Looking forward to seeing you again!

Response from Property: Dear Guests,Thank you for choosing our hotel and for sharing your experience with us. We are delighted to learn that you were satisfied with the warm and attentive service provided by our butler and all other staff members, as well as the tranquil and picturesque ambiance of our courtyard. Our objective is to ensure that every guest visiting Wenjin Hotel feels the dedication and enthusiasm of our team, thereby providing a comfortable and convenient stay. Your feedback is invaluable to us in helping us maintain and improve our standards. We look forward to welcoming you again in the future.Once again, thank you for your support. Wishing you a pleasant journey ahead.

Response from Property: Dear Boat:We are immensely grateful for your choice to stay with us and for sharing such a wonderful experience. We are delighted to hear that you enjoyed our traditional Chinese architecture, high-quality amenities, and unique Yunnan breakfast. We are also proud of our staff's warm service, especially Jimmy, who left a lasting impression on you. We are committed to providing service beyond expectations, and your satisfaction is our greatest motivation. We eagerly look forward to your future visits and will continue to offer you the best accommodation experience. Thank you once again for your support and affirmation.Warm regards,Wenjinyuan Hotel.

Response from Property: Dear Guest,We are deeply grateful for your glowing praise and heartfelt feedback regarding our service! It brings us immense joy to know that Jiajia's attentive service added many wonderful memories to your trip. Being able to recommend tea houses, restaurants for you, and even preparing a take-away breakfast for your early morning tour departure is truly an honor for our team.We highly value your satisfaction and enjoyment, which is the driving force behind our efforts. We hope that when you visit us again, we will have the opportunity to serve you once more, making your journey even more perfect.Thank you once again for your support and positive review, and we look forward to welcoming you back soon!Warmest regards, Wen Jin Yuan Hotel Team.

Response from Property: Thanks for your appreciation, your bed's style is the classic china wood bed, so is tough, that is normal, sorry for our carelessness. We look forward to welcoming you to Lijiang Old Town again and serving you again. THX.

Response from Property: Dear Ms.Nui，We are deeply grateful for your wonderful feedback and for sharing your delightful experiences with us. It brings us immense joy to hear that you enjoyed the traditional Chinese architecture of our hotel, which we hope provided you with a unique experience reminiscent of Chinese historical dramas. The hotel's prime location, offering a panoramic view of the entire Lijiang Old Town, certainly adds a special touch to your journey.Our team takes great pride in the recognition you've given us, especially to Jimmy, whose exceptional service has clearly made a lasting impression on you. We are committed to providing service that exceeds expectations, ensuring that every guest feels comfortable and well taken care of.Your recommendation is our greatest honor and the highest affirmation of our efforts. We are thrilled to know that your trip to Lijiang has been filled with beautiful memories and that you left feeling rejuvenated. We hope these memories will stay with you for a long time and look forward to the opportunity to welcome you back to our hotel in the future.Once again, thank you for your praise and support. We wish you all the best and hope to see you again soon.Warm regards,Wen Jin Yuan Hotel.

Response from Property: Thank you so much for your wonderful review and kind words about our hotel. We're delighted to hear that you enjoyed the spacious room and the spacious view of the Old Town. It's our commitment to provide the best possible experience for our guests, and we're glad to know that our efforts are recognized. Jimmy and his team take great pride in assisting our guests, and it's heartwarming to know that their dedication has made a positive impact on your stay. We look forward to welcoming you back soon and hope to continue providing you with exceptional service. Wishing you all the best!

Response from Property: Hello, thank you very much for your praise of our team. We will definitely correct your suggestion. Welcome to visit Lijiang next time.