DoubleTree by Hilton Hotel Xiamen - Haicang

DoubleTree by Hilton Hotel Xiamen - Haicang Reviews

DoubleTree by Hilton Hotel Xiamen - Haicang

No. 208 Binhu Yili, Haicang District, Xiamen, Fujian, ChinaSee Hotel Details
DoubleTree by Hilton Hotel Xiamen - Haicang
DoubleTree by Hilton Hotel Xiamen - HaicangDoubleTree by Hilton Hotel Xiamen - HaicangDoubleTree by Hilton Hotel Xiamen - Haicang
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Guest Reviews

9.5/10
Outstanding
2074 review
Verified reviews
Location9.6
Amenities9.5
Service9.4
Cleanliness9.6
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All reviews(2074)
Positive reviews(2036)
Reviews with photos/video(450)
Friendly front desk staff(229)
Delicious breakfast(207)
Classy environment(197)
Nice sea view(80)
Would stay again(59)
Perfect for business trips(47)
Close to beach(11)
Great swimming pool(10)
Negative reviews(38)
Anonymous User
Deluxe Double Room
Stayed in Jun 2025
Business traveler
48 review
10/10
Outstanding
Posted on Jul 11, 2025
Really pleased with my stay. I appreciated the complimentary suite upgrade — a thoughtful gesture. Check-in was seamless and the breakfast was quite good.
Response from Property: 很高興您在我們酒店度過了一次滿意的入住體驗。客人入住的舒適體驗與對服務的滿意認可一直是我們工作中最重要的任務，很感謝您對我們服務表現的肯定，希望不久能再次接待您光臨。
Guest User
Deluxe Double Room
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 30, 2025
The hotel was nice, the view was amazing, and the location was an also nice. It’s next to a mall, where there’s lots of food options as well. There’s a lot of great walking and biking paths nearby.
Response from Property: 非常感謝親對我們的認可，酒店坐落於美麗的海滄灣旁，地理位置優越，購物廣場、娛樂、美食、運動場等周邊配套齊全。同時，酒店擁有301間豪華舒適的客房與套房，均配備了高速網絡接口及智能配置如電動窗簾、浴簾、智能播放器、智能馬桶，讓您暢享智能化現代生活。對於入住酒店的每一位賓客，酒店全體員工都竭盡所能為其提供最優的服務，希望能為您的旅程留下一個美好的回憶。祝您旅途順利，生活愉快！
EDMUND L.
Deluxe Bay-view Queen Room
Stayed in Jul 2024
Couple
11 review
7.5/10
Posted on Sep 8, 2024
To be honest, the hotel was really decent and what you'd expect of a property of such calibre. Unfortunately, two weird aspects stood out: 1) Hotel has no customised fragrance to it like you'd expect of a Hilton sub-brand or simply a 5-star property. 2) The weirdest part was that the service provided by the concierge was worse than the housekeeping staff - it's actually appalling! For some reason, none of the concierge staff offers a smile and amicable service expected of the service industry. They speak monotonously and with a face that exudes a disinterested look. At this point, it's more weird than upsetting that there's no service. These two areas aside, room is actually really well equipped and what you'd expect of a 5-star property.
Response from Property: Dear Guest, we sincerely appreciate you taking the time to send us your feedback. Your feedback and suggestion already shared with our team members. Sorry for the unpleasant experience during you stay and look forward to welcoming you back soon.
Lives out of a suitcase.
Deluxe Double Room
Stayed in Jul 2024
Business traveler
44 review
5.5/10
Posted on Aug 7, 2024
Clean modern fit out. Typical Doubletree service and hospitality. Western food options could be greater, but restaurant adequate enough. Not much in the way of cafes in surrounding streets. But enough in the Haichang area, just a little further walk to get there. Cookie delicious as always
Response from Property: Thank you for taking the time to share your feedback . We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Deluxe Double Room
Stayed in Jun 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jul 19, 2024
Hotel room is spacious and comfortable. Staff is very friendly. Very convenient location, no lack of food and groceries in the area.
Response from Property: Thank you for taking the time to share your feedback . We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Dato sim teck seng
Deluxe Bay-view Suite
Stayed in Oct 2024
Family
28 review
8.0/10
Very Good
Posted on Nov 5, 2024
very good location, good breakfast ,
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Xiamen-Haicang. We are very delighted that you generally enjoyed our overall image, especially for the breakfast. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
詩語
Executive Room - Bay-View (2 beds)
Stayed in Jun 2023
Business traveler
46 review
10/10
Outstanding
Posted on Jul 26, 2023
Good good good good good good good good good good good good good good good good good good good good good good good good good good 👍
Response from Property: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
GGen
Deluxe Double Room
Stayed in Jun 2023
Traveling with friends
36 review
9.5/10
Amazing
Posted on Jul 8, 2023
Chose this hotel for its great reviews online. Wasn’t disappointed at all. Despite needing to make trips into main island Xiamen everyday but the service n comfortable stay made up for everything.
Response from Property: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
Guest User
Deluxe Double Room
Stayed in Aug 2024
Business traveler
6 review
10/10
Outstanding
Posted on Sep 22, 2024
I like the coffee and breakfast there.
Response from Property: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
Stanislav SK
Deluxe Bay-view Queen Room
Stayed in Nov 2023
Business traveler
57 review
10/10
Outstanding
Posted on Dec 12, 2023
Amazing hotel ! I have already used it several times during my business trips and I was extremely satisfied with the services. The modern equipment as well as the quality of the rest of the equipment is at an excellent level and the breakfast rich as usual . My fully recommendation.
Response from Property: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
Pitaya
Deluxe Bay-view Twin Room
Stayed in Nov 2023
Couple
10 review
9.0/10
Great
Posted on Dec 9, 2023
The excellent service, friendly helpful staffs & hotel amenities are the most memorable from this hotel. It deserves a 5 stars rating. This make this accommodation the most value for the money, paying for 3 stars price but offering 5 stars service & facilities.
Response from Property: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
Jogger91
Deluxe Room (2 beds)
Stayed in Oct 2023
Business traveler
13 review
10/10
Outstanding
Posted on Dec 13, 2023
Quite one of the best hotels in Xiamen. Will most definitely be returning in the months to come!
Response from Property: Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
dipeshrupakheti
Executive Room - Bay-View (Double bed)
Stayed in Mar 2023
Family
34 review
10/10
Outstanding
Posted on May 3, 2023
very nice hotel at a peaceful location. Staffs helped us with booking ferry and other tickets.
6/7
Response from Property: "Thank you very much for sharing your pleasant experience at DoubleTree by Hilton Xiamen-Haicang. We are glad to know that we have made your stay as enjoyable as it should be. We will share your nice words with our team and continue to deliver every memorable stay for our guests. We look forward to welcoming you back soon for another memorable stay. Yours sincerely,
AniGev
Deluxe Bay-view Twin Room
Stayed in Dec 2022
Family
12 review
10/10
Outstanding
Posted on Jan 23, 2023
Very nice and clean Hotel. Excellent service. Very convenient and of course with a wonderful view
6/11
Response from Property: Dear valued guest: we are delighted to hear about your good experience with us. Thank you for taking the time to share your feedback with us and we look forward to your next visit to us. Yours sincerely,
Juan Antonio
Deluxe Double Room
Stayed in Apr 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jun 6, 2023
Great room and perfect location for my work trip! Complementary chocolate cookie tasted really good😊
Response from Property: Thank you for your review of DoubleTree by Hilton Hotel Xiamen - Haicang ! We are delighted to hear about your good experience with us. We look forward to your next visit to us. Yours sincerely,