Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.8
Amenities9.7
Service9.9
Cleanliness9.8
Filter by:
Sort by:
All reviews(2156)
Positive reviews(2148)
Reviews with photos/video(1121)
Great location(457)
Classy environment(391)
Loved the night views(138)
Excellent afternoon tea(136)
Offers pick-up/drop-offs(127)
Friendly staff(127)
Well designed(90)
Nice bathtub(22)
Negative reviews(8)
Yuling
Snow Mountain Deluxe Suite - With View
Stayed in Aug 2025
Traveling with friends
13 review
9.5/10
Amazing
Posted on Sep 11, 2025
The hotel close to the north entrance of old town. Room is spacious and comfortable. They offered a great afternoon tea when we arrived. You can get a panoramic view from the rooftop deck. Sadly due to the rainy weather, we could not see the Jade Dragon mountain.
Response from Property: 感謝您對客棧的認可,並對入住體驗的分享。在這裏住了這麼多天,真的捨不得。看到你寫了這麼多入住體驗。唯有期待你再來,再續我們的故事。祝你與家人生活愉快,一切順利
Guest User
Simple Room - Courtyard-View (Double Bed)
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 26, 2025
Absolutely book this hotel! The atmosphere is superb, and it's spotlessly clean. They have a charming rooftop garden where you can enjoy coffee, drinks, conversation, or afternoon tea while taking in breathtaking views of Jade Dragon Snow Mountain and overlooking the entire Lijiang Ancient City. Oh, and the owner is a really handsome guy! He's incredibly helpful with trip planning, recommending all the best local spots for food and fun that are both affordable and excellent value. He'll make sure you avoid all the tourist traps!
Original TextTranslated by Google
6/11
Response from Property: 啊啊啊!“鎖死”這個詞也太讓人開心了吧!🔒 必須給您一把“永久鑰匙”,咱家永遠為您敞開!> 謝謝您對我們顏值(酒店的和老闆的hhh)和實力的全方位肯定!樓頂的花園和雪山view能被您喜歡,是我們最大的榮幸~> 帥哥老闆的攻略服務能幫您避坑、玩得實惠又開心,這比誇他帥還讓他得意呢!😎> 下次再來,咖啡美酒下午茶,行程安排全包了,必須讓您解鎖更多美好體驗!祝您旅途一直這麼精彩!
Guest User
Cozy Simple Family Friendly Family Room
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 4, 2025
The room was newly renovated, very clean, and beautifully decorated—definitely not like some older, worn-out B&Bs. I absolutely loved the overall aesthetic, and it perfectly matched the photos online. The B&B owner was incredibly kind and helpful; they even assisted us in finding a mushroom foraging experience and shared tips on how to save money, which was a nice touch! The evening night view of the ancient city from our room was truly stunning. The rooftop cafe serves afternoon tea with panoramic views of the entire ancient town, and the ambiance was incredibly comfortable and relaxing. The location is perfect, right by the North Gate of the ancient city, making it extremely convenient for exploring.
Original TextTranslated by Google
Response from Property: 感謝您在百忙之中給客棧的入住體驗與實時分享,也感謝您選擇我們家客棧,謝謝您的極力推介,我們將服務好接下來入住的客人,也將再接再勵,更加努力,祝您生活愉快哦
Guest User
Boutique Room - City-View (Double Bed)
Stayed in Aug 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Sep 5, 2025
The owner was incredibly hospitable. They even proactively called the day before to offer a pick-up service from the station and drove us directly to the guesthouse entrance. Its location right opposite Lijiang Old Town made exploring incredibly convenient. We were also treated to a complimentary afternoon tea – and as a dessert lover, I can confirm it was absolutely delicious! Upstairs, there's a rooftop viewing platform offering excellent views of the snow-capped mountains. The owner mentioned it's currently exclusive to guests, which I thought was a very thoughtful gesture given the limited space.
Original TextTranslated by Google
Response from Property: 感謝您在百忙之中給客棧的入住體驗與實時分享,也感謝您選擇我們家客棧,謝謝您的極力推介,我們將服務好接下來入住的客人,也將再接再勵,更加努力,祝您生活愉快哦
Guest User
Mi Yue She 180° Panoramic Ancient City View Suite - Large Screen Projection, Washing Machine, Private Bath, And Ancient City Panoramic View
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 7, 2025
The location is just outside the North Gate of the old town, so you don't have to drag your luggage through the ancient streets. You can contact them in advance to reserve a parking space, which is incredibly important! The room type we booked offered lovely views of the old town. We arrived quite late, and the moment we opened the door, we were absolutely mesmerized by the stunning night view of the ancient city from our window. The rooftop terrace is perfect for enjoying a coffee, taking in the scenery, and snapping some beautiful photos – absolutely delightful! Disposable amenities were replenished promptly, and the service was very thoughtful. The mushroom hotpot recommended by the owner was both delicious and great value for money. Highly recommended for anyone looking for a relaxing stay, especially those who appreciate peace and quiet!
Original TextTranslated by Google
Response from Property: 讀完您的長評,心裏暖暖的!非常感謝您不吝筆墨分享了這麼多真切的入住體驗,也太貼心了吧!· 關於停車:您説的太對了!我們特意把位置選在北門外,就是希望能幫客人免除拖行李走古城的煩惱,能為您帶來便利真是太好了。· 關於景觀:很高興我們窗外的古城夜景沒有讓晚到的您失望,這大概就是古城的魅力吧。· 關於體驗:頂樓露台能得到您的喜歡是我們的榮幸,老闆推薦的火鍋也被誇了,他知道了肯定特別開心! 再次感謝您的重磅推薦!誠摯邀請您在下一個假期再來放鬆充電,祝您生活愉快!
Guest User
Cozy Simple Family Friendly Family Room
Stayed in Jul 2025
Family
17 review
10/10
Outstanding
Posted on Aug 30, 2025
What a fantastic Lijiang private hot spring guesthouse! We definitely picked the right place this time.
Staying at this Lijiang guesthouse with our child was such a delightful surprise! The private hot spring in our room had the perfect water temperature; our child absolutely loved soaking in it and had a sound night's sleep afterward.
It's conveniently located very close to the Old Town, just a few minutes' walk away, making it incredibly easy to explore and find places to eat. The guesthouse itself was clean and well-maintained, with a refreshing scent of plants and wood in the air, creating a truly comfortable and relaxing atmosphere.
For our two-night stay, shuttle service was included, so we didn't have to worry about transportation at all. The afternoon tea was also delightful, with fresh pastries and fragrant tea. Both our child and we were completely satisfied.
We'll definitely choose this place again next time we visit Lijiang!
Original TextTranslated by Google
Response from Property: 您的滿意就是我們最大的動力!聽到您和家人住得這麼舒心,我們真的太高興了!🌺能為您的親子之旅帶來一段温馨舒適的回憶,是我們民宿所有小夥伴最值得驕傲的事。您提到的私湯水温、古鎮的便捷位置、環境的整潔清新,還有下午茶點心,都是我們精心為客人準備的,能得到您和寶貝的認可,一切努力都值得了!小傢伙泡得舒服、睡得香甜,就是我們最想看到的畫面啦!期待不久後能再次迎接您和家人的到來,帶您發現麗江更多的美好。祝您和家人接下來的旅程也充滿歡笑!我們在這裏等您哦!❤️
Guest User
Simple Room - Courtyard-View (Double Bed)
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 30, 2025
The location is super convenient, right across from the Old Town. The rooms are spacious and tidy, and they're cleaned daily. The owner is an incredibly warm and welcoming host, truly a 'people person,' always enthusiastic and quick to respond to any needs. He's always happy to recommend fantastic local eateries nearby. The complimentary flower pastries he gave us were also absolutely delicious. The fourth floor offers afternoon tea, great photo opportunities, and panoramic views of the ancient town. Next time I'm in Lijiang, I'll definitely stay here again! 😎
Original TextTranslated by Google
Response from Property: 哈哈哈!看到“絕世e人”這個評價,我們老闆已經開心到原地轉圈了!😎 能為您提供一份靠譜的“美食寶藏地圖”並且事事有迴應,是他最大的樂趣~ 您喜歡房間的整潔、頂樓的風景和我們準備的鮮花餅,這真是太好了!説定了哦,下次來麗江,咱們e人老闆和四樓的下午茶都給您準備好!期待再會!
Guest User
Simple Room - Courtyard-View (2 Beds)
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 29, 2025
The guesthouse is perfectly located, very easy to find, and right next to the ancient city. It's super convenient for visiting other attractions and commercial areas, yet it's surprisingly quiet, ensuring a very peaceful night's sleep. The staff were all incredibly warm and welcoming. They proactively sent check-in details and local guides beforehand, providing us with so much helpful information, almost like having local friends. The attention to detail truly elevates the experience. The bedding was wonderfully soft and comfortable, and even the toiletries were stylish and high-quality. I would definitely choose to stay here again on my next visit. Highly recommended!
Original TextTranslated by Google
Response from Property: 嗚嗚嗚~您怎麼這麼會誇! “像本地的朋友一樣”——這就是我們服務的終極目標啊!看到這句我們全體工作人員都要開心轉圈圈了!❤️ 安靜好眠和好用物品是我們的“基本操作”,被您發現了!哈哈!等您下次再來找您的“本地朋友”玩呀!
Lee Khoon
Simple Room - Courtyard-View (2 Beds)
Stayed in Apr 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jun 1, 2025
Location is good and close to amenities. Service staff was hospitalable and polite. There were some issues with one room but hotel staff was willing to help switch to a bigger room (with patio) at a nominal fee. Guests were provided a free welcome afternoon tea for each room which was a nice gesture. Cafe latte was really good at an affordable price and the cafe owner was friendly and nice.
Overall experience was good and pleasant.
Response from Property: 親愛的朋友:感謝您選擇下榻麗江「和風庭·一川風月全古城雪山觀景酒店」,更感謝您在旅途匆忙中與我們分享這份珍貴體驗。我們深知,每一程山水相逢都值得用心珍藏。酒店坐落於古城核心,山高觀景福地,推窗可見古城全景,玉龍雪山,舉步可觸青石流光。一磚一瓦盡是繁華,一城一人,一年四季盡在雲南。麗江與世俗無關,與心情有關,醉在古城柔軟的漫時光,感受陽光和花香的浪漫。願與您重逢,和風庭的燈火,會始終為遠方的家人留一盞温暖。
Guest User
Shylie Secluded Autumnal Retreat - Sunshine Double Bed Room With Snow Mountain & Ancient City Panoramic View
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 13, 2025
I had a wonderful stay at this hotel. Overall, everything was great and exceeded my expectations. The staff were friendly and helpful, the room was clean and comfortable, and the facilities were well-maintained. I was especially impressed with the service and attention to detail. I would definitely recommend this place to anyone looking for a pleasant and relaxing stay.
Response from Property: 感謝您的選擇和信任,我們衹是把工作的理念做到實處,給每一位前來入住的朋友,一個舒適衞生和安靜的環境,並且盡我們最大的努力營造賓至如歸的氛圍,真心希望您的下次光臨
Anonymous User
Mi Yue She 180° Panoramic Ancient City View Suite - Large Screen Projection, Washing Machine, Private Bath, And Ancient City Panoramic View
Stayed in Mar 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Apr 24, 2025
Service by the team was superb! They were helpful and would respond almost immediately when we texted them. Place was beautiful and clean as well!
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。行致是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Anonymous User
Snow Mountain Deluxe Suite - With View
Stayed in Mar 2025
Couple
4 review
8.5/10
Very Good
Posted on Apr 19, 2025
This was our first stay in Yunnan, and we didn’t expect there to be no lift — we were placed on the 4th floor, and with Lijiang’s high elevation, the climb was no joke. Thankfully, the staff helped carry our luggage up, which we really appreciated! The room was generally clean, though the bathtub and parts of the wall showed some wear with peeling paint. On the bright side, the location is pretty central and easy to reach by Didi, and their rooftop coffee bar has a lovely view. All in all, it was still a pleasant stay.
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Pornpunsa
Boutique Room - City-View (Double Bed)
Stayed in Mar 2025
Traveling with friends
8 review
9.5/10
Amazing
Posted on Apr 6, 2025
100/10 for the staff service, very friendly and helpful.
The hotel located opposite the ancient town.
We booked a tour around Lijiang from them and we had a great time.
The room is clean and comfortable, they also provide an afternoon tea at the rooftop bar.
Response from Property: 感謝親的好評感謝您在百忙之中給客棧的五星好評,您的好評是我們最大的動力,我們最大的追求就是您能在和風庭客棧住的開心,舒心,我們也會再接再厲做的更好,服務好接下來到客棧的每一位客人,和風庭全體員工祝您生活愉快!
luca
Mi Yue She 180° Panoramic Ancient City View Suite - Large Screen Projection, Washing Machine, Private Bath, And Ancient City Panoramic View
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 17, 2025
We truly enjoyed our stay at this charming hotel. The location is not only beautiful but also perfectly convenient for exploring Lijiang Old Town. What makes the experience truly special is the kindness and generosity of the hosts, who welcome you with such warmth that you immediately feel part of the family. Despite the language barrier, communication was never an issue: with their patience, translation apps, and WeChat, everything worked seamlessly, allowing us to arrange wonderful excursions as well. A place we would wholeheartedly recommend
Response from Property: 尊敬的客人:感謝您選擇入住我們酒店,並用心寫下如此温暖的評價!麗江古城的美景因您的欣賞而更添詩意,您的認可也讓我們的團隊倍感鼓舞。能為遠道而來的您營造“家一般的温暖”是我們最大的榮幸,即使語言不通,真誠與笑容永遠是最好的溝通方式。您的推薦是對我們莫大的肯定,期待下次重逢時,能繼續帶您探索更多麗江的精彩!祝旅途愉快,順遂安康!
Amrrl Hkm
Snow Mountain Deluxe Suite - With View
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 24, 2025
We had an unforgettable stay at Nell Hefengting Hotel, thanks to the outstanding service from Mo Chen. Even before we arrived, he was already assisting us and continued to go above and beyond until the moment we left.
The hotel itself is spotless and very well-maintained. Our room was on the fourth floor, accessible by stairs, and it was clean, cozy, and comfortable. Mo Chen even carried our luggage up without hesitation. Anytime we had questions or needed assistance, he didn’t just reply to our messages—he would come up personally to help. His warmth and dedication were truly remarkable.
The location of the hotel is incredibly convenient. We are from Singapore and were pleased to find that halal food options were available nearby, making it easy for us to enjoy our meals. The hotel is also close to all the main attractions in Lijiang, making it easy to explore the area on foot.
After a long walk, we returned to the hotel, and my wife, who wasn’t feeling well, was coughing. Mo Chen noticed and offered to make us Pu’er tea, which was unlimited and such a thoughtful gesture.
His service is simply unmatched. Mo Chen made our stay incredibly special, and he is one of our best memories of Lijiang. We would return to this hotel not only for its cleanliness and convenient location but also for the exceptional service he provided. Truly one-of-a-kind!
Response from Property: Thank you for sharing your experience and real-time experience in the inn during your busy schedule. Thank you for choosing our inn. Thank you for your strong recommendation. We will serve the next guests and will continue to work hard. I wish you a happy life.