"We spent a weekend in Lenox and stayed at the Hampton Terrace Inn. This was not our first time, and the experience still was excellent. We stayed in the main house and enjoyed the ease of walking downstairs to the large sitting room with fireplace and a piano. The room and bed were comfortable and clean. The breakfast was excellent. The inn is within walking distance to the downtown area with its many excellent restaurants and shops, our favorites being Alba and Cello for dinner, and Haven for lunch. In the summertime, its close to Tanglewood music center. Stan is an excellent host and we have no reservations about returning again."

"Not bad"

"My stay at Gateways Inn was overall a pleasure, with a couple of mysteries/things I would have preferred to be different. First, the positive aspects, of which there are many: - location is amazing -- a quick ~1 block walk to downtown - best bathtub EVER! I chose the Portia room, because it had a lovely bathtub with a handheld shower. I adore baths, and didn't expect to want to take a shower, so I figured it would be perfect, and it was! Really amazing tub, filled very quickly, water was very hot, etc. - generously sized, beautifully decorated and comfortable room, with two huge windows, electric operated gas fireplace, and a smallish flat screen tv. - king sized, very comfortable bed. Not super tall, not "squishy", not hard -- just right. - My room, and the Inn in general, were both very *quiet* -- I had neighbors directly next to me, but I never heard them and they never heard me (which is good, since I'm a night owl) - a generously sized breakfast is included - the room was impeccably clean - check in and out were a breeze And then, the mysteries/things I might have wished were different: - check-in and check-out were a breeze, but other than those times and the one breakfast I attended, I never saw a staff member. It felt a bit as though I was in an AirBnB; the key card enabled access to the building (which was essentially locked all weekend after the weekend guests arrived on Friday), and to my room. At one point, I postulated how I'd deal if I lost my key card, or if they became inactive (close to proximity to a magnet, or something like that). - breakfast selections were a bit limited, and further limited for me because of dietary restrictions. When it arrived, it was *extremely* salty. I had asked for no seasoning, but said "salt is okay"; I think that may have been taken not as I had intended it. - there is no "lounge" area at all. The foyer is *gorgeous* -- large, open to the 2nd floor, with a gracious stairway. Further in to the right is the breakfast room (which I'm assuming is the restaurant when it's open for the season), and straight ahead is a bar. I visited others in town over the weekend at their Inns, and saw comfortable living room spaces with couches, games, etc. Gateways has nothing like that, which probably added to the quietness. - the room had a slightly perfumed scent, which I personally don't prefer; but it wasn't overpowering Overall, I would gladly stay at Gateways again. It was very well located for the event I was attending, my room was perfect for me, and I was able to socialize with friends in other ways."

"A warm and unexpected hotel. The room was very clean. I stopped by to visit a high school in the US and rested for one night. It was very quiet and the room was large."

"We stayed here some years back. Everything was great - esp the beautiful breakfast we had in our room. This time it was disappointing - the room we stayed in had a bathroom that wasn't designed for average sized people. But most disappointing was the breakfast - an average cinammon croissant and a delicious quiche that was so small we left hungry. Definitely not like it used to be- won't be returning..."

"Highly recommend this new hotel. It’s super clean and quiet with comfy beds. Well located as a very short drive to Lenox and walkable to some nice shops and food options across the road. The breakfast is a cut above the usual complimentary ones and the gym is clean and well equipped."

"We had stayed at the Constance Inn before it became the Hideaway Inn and loved it. Sadly it’s not the same Inn! We were told in a confirmation email from the Hideaway that there would be a continental breakfast. There wasn’t. We were given the wrong room initially and switched to another room but never given a new entry code although we tried to contact staff multiple times through text and phone. Trash was left in common areas for days. Much of the furniture was uncomfortable to sit on. The place felt generally uncared for. And what was most infuriating has been seeing all the fake five star reviews posted on various sites. Staying at the Hideaway Inn was the worst part of our 2-week vacation. And that’s saying a lot because the East Coast was experiencing an extreme heat wave when we visited."