Yiyue Hotel (Lanzhou Gaotie Xikezhan Zhongtianjian Square) Reviews

Response from Property: Dear guest, hello! Thank you very much for taking the time to share your experience with us. Your recognition is the best motivation for us to continue providing high-quality services. We are always committed to creating unforgettable memories for every guest, and we are glad to have achieved this goal with you. We will definitely pay attention to your suggestions, and all colleagues are looking forward to your visit again. We wish you a happy life!

Response from Property: 尊敬的客人您好，感謝您入住蘭州頤悦，在這裏給您帶來了國際班的入住體驗，祝您旅途愉快，收穫滿滿，歡迎再次光臨

Response from Property: Dear guest, after you arrived at the hotel, we patiently explained all your questions. There is a crack on the lower right side of the electric projector screen, but it does not affect your normal viewing experience. Please ignore it. The accommodation you mentioned does not match the description and pictures. The room you booked that day was listed on the Ctrip platform. There are three rooms in total, and they were all randomly assigned. After you arrived at the hotel that day, you did not dare to express your dissatisfaction and you were assigned the original room. The bathtub cover and disposable toilet seat are also free for you. After you left, we talked about the price. It is now the peak tourist season. If it is a hotel of the same level, the price of this room type should be around 400. Booking is actually not expensive. Best wishes.

Response from Property: Dear guest, the double bed room you booked has multiple room types available online. We will randomly assign it to you upon arrival. After checking the record, we have upgraded you to our best room type, a double bed room with a bathtub. You will understand after checking the external website. I wish you a pleasant journey.

Response from Property: 【交通便利】非常感謝您把我們酒店的這麼多優點都挖掘出來並分享給大家一從您喜歡的獨特裝修、舒適床品，到門口便利的交通、後街超多的美食，全都説到了我們的心坎裏!能讓您住得這麼滿意，您喜歡的“三泡台”伴手禮，我們也為您準備了很多，歡迎下次來喝喝茶呀!您的強烈推薦就是給我們最好的“五星好評”!我們已經迫不及待想要再次迎接您的到來了。祝您一切順心，期待再見!總經理Enzo

Response from Property: Dear customer, the location of the apartment hotel is consistent with that displayed on Ctrip. You need to open the hotel location on the Ctrip order to reach it. There is our obvious signboard and contact information and password at the front desk of the lobby. We apologize for the inconvenience caused to you. I wish you a happy work and all the best!

Response from Property: Dear customer, thank you for staying in our hotel. I saw your order. There are two in total, and the other one is from eLong. I have been very happy from the beginning of check-in to check-out because you used our disposable bed sheets and quilt covers, which are clearly marked with prices. After communicating and confirming with you, 50 yuan was deducted. For the hygiene in the room, we have professional cleaning to clean the sheets and quilt covers. These are sent to our professional linen factory for cleaning. The stay was very pleasant and I did not hear your complaints about hygiene. Anyway, I wish you a happy Lantern Festival.

Response from Property: Dear guest, welcome home again. A basic cleaning fee of 50 yuan will be charged for pets. Since you did not report it on the day, it is free for you. Thank you for your praise. I wish you a happy life and everything goes well.

Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Yiyue will be the warmest and most unique one in your memory! Come back often and wish you well!

Response from Property: Dear guest, hello! Thank you very much for choosing Yiyue B&B and giving a full score review. The most important thing when you go out is to live comfortably. I am very happy that we can make you live comfortably and at ease. Lanzhou Yiyue B&B has a superior geographical location and complete supporting facilities, all to make you feel the warmth of home and enjoy a quality life. We work 100% for your satisfaction and look forward to your next visit! I wish you good work and good health!

Response from Property: Dear guest, according to the rules, check-out time is 12 o'clock. The value-added services in the room are charged separately, and the price is indicated on the top. Mineral water, towels, bath towels and other daily necessities are provided to you free of charge. Best wishes.

Response from Property: Dear guest, hello! Thank you very much for choosing Yiyue B&B and giving a full score review. The most important thing when you go out is to live comfortably. I am very happy that we can make you live comfortably and at ease. Lanzhou Yiyue B&B has a superior geographical location and complete supporting facilities, all to make you feel the warmth of home and enjoy a quality life. We work 100% for your satisfaction and look forward to your next visit! I wish you good work and good health!

Response from Property: 尊 尊敬的客人您好！非常感謝您選擇頤悦民宿並給予認可，出門在外最重要的就是要住的舒心，很開心我們能讓您住的舒心及安心。蘭州頤悦民宿地理位置優越，完善的配套設施，都是為了讓您感到家的温馨，享受品質的生活，我們百分之百努力，衹為您的滿意，期待您的下次光臨！祝工作順利，身體健康！

Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Yiyue will be the warmest and most unique one in your memory! Come back often and wish you well!