Pelangi Beach Resort & Spa, Langkawi

Please avoid this hotel. To be honest, the sea view of the hotel is really good. But it didn't make us feel good! When I booked it at the beginning, I didn't know that this hotel discriminated against Chinese people! As a result, what was said on the Internet was not groundless. It was indeed our own problem that we were not good at English. I admit this. Therefore, the hotel only provides English services, and there is no service staff who can speak Chinese! I hope Ctrip can indicate and emphasize this point! We booked an island view family room on Ctrip. There is a king-size bed and a 1.2 bed. When we checked in, we checked in as three people, and paid 700 Malaysian ringgits to add one person (a total of four people). The hotel said that they would upgrade our room type, but there was only one bed left after the upgrade. We had to sleep with four people. Where did the fee for the extra person go? ! This is the first time I know that the more you upgrade, the worse it is, and I have learned a lot. There are so many ants in the room! Crawling everywhere! So the upgraded room type is a bed and eleven sofas, four people live in, which is great! By the way, the upgraded room faces the restaurant kitchen, and it makes a lot of noise when cooking. The soles in the photo are disposable slippers provided by the hotel. This is the sole that has just been unpacked and not used. Who dares to wear this? The hygiene of the hotel is ridiculous! The toilet in the facility leaks. Anyone who has stayed here knows. If you want to be a big loser, come and experience it.

The outside environment is good. The location is good. But the room is old. When we took a shower upstairs in our room, we had water leakage.