Hotels near Playhouse, Durban

I recently had the pleasure of having my parents stay at this incredible hotel, and I must say, their experience was absolutely exceptional! From the moment they arrived, they were treated to five-star magic with impeccable service, helpfulness, and reliability. The staff were friendly, attentive, and went above and beyond to make their stay unforgettable. Their room was absolutely beautiful, clean and what a breathtaking view of the ocean! Truly amazing and relaxing stay - a home away from home in an abundance of excellence! The sound of the ocean and balcony view was one of many highlights that made this stay truly unforgettable! The food was exquisite, with dinner and breakfast being another highlight of their stay. But what truly made their experience special was the attention to detail and the way the hotel celebrated their anniversary in grandeur. The gifts, chocolates, flowers, and balloons were a lovely touch that made the occasion truly unforgettable. My parents were blown away by the hotel's excellence and the staff's dedication to providing a memorable experience. They left with lifelong memories and can't wait to return. I highly recommend this hotel to anyone looking for a luxurious and unforgettable stay. Five stars isn't enough – this hotel deserves a glowing review!

I recently stayed at Holiday Inn Express in Umhlanga, Durban and had a wonderful experience. The hotel is perfectly located, close to the beach, restaurants, and shopping spots making it very convenient whether you’re visiting for leisure or business. The rooms were very clean, comfortable, and well maintained, which made the stay even more relaxing. One of the highlights each morning was the amazing breakfast—fresh, delicious, and with a great variety to choose from. What truly stood out, though, was the exceptional reception staff. They were incredibly warm, professional, and always ready to help with a smile. As a lovely surprise, they even upgraded me to a sea-view room because it was my birthday, which made my stay feel extra special and memorable. Overall, it was a fantastic experience with great service, a prime location, and excellent hospitality. I would definitely stay here again and highly recommend it to anyone visiting Umhlanga!

There always a stench of paint in my room and no table to work on or a chair. Apart from that the staff were friendly and assisted with all my needs although I could not change my room. The food was nice and also healthy .

A good place to be with a beautiful view.... ”The View” as its name . Closer to a shopping complex , gas station, 5min drive to the beach, closer to the beach there also restaurantswhere you can dine whole having the beach view, Toti Beach. its also closer to galleria Mall. The place is too steep so be ready for that... Their food is delicious, we had dinner there at their restaurant called Giorgios but its expensive I must say. Not sure about their breakfast and lunch though. Staff and reception is just ok. I had requested them to add a crib bed for a child and upon arrival they told us that the storeroom is closed because we arrived at 6pm so it's too late. We then asked them to give us atleast a bedsheets or any linen so we can make a plan for our son, they said ok but never pitched , nothin, not even getting back to us to say what could be the matter. We asked again the following day, they took four hours to bring a bedsheets. Bottom line is if you have a child do not, I repeat DO NOT book that place because they will lie straight to your face saying they could not reach you since you booked via an APP. I'm not sure whetherI want to talk about their kitchen in the rooms. You will have to call them now and again to bring things and they take 3 to 4hours just for a simple thing like a spoon. One thing I can say is they don't listen and listening means you respect your business and your clients I flew from overseas to rest and have a good time and have treat ourselves since they have a spar but I ended up canceling my plans for a spa because I didn't want additional dissapointments. The rest I don't even want to mention...and that is my experience after paying so much Money and looking forward to a good vacation 😌 BUT...

Housekeeping is efficient, and our room was kept spotlessly clean. The range of bathroom toiletries are Eveleyn & Crabtree. They are a real treat to use. High quality linen, and towels provided are of exceptional quality. The design of the room is modern and carefully planned to make your stay comfortable. There is a vast choice of different types of food for breakfast including many health choices. Their food is world class. A well designed gym with high tech equipment, towels, and fresh water for guests. There are also washing machines at your disposal! Staff went out of their way to assist us. The staff at reception and room service are attentive and efficient too. We felt extremely safe, and they also had emergency drills of which the staff had to follow. It is my number 1 hotel to go to in Umhlanga.

• 📍 **Prime Location:** Superb spot close to Umhlanga Beach, with direct access to Oceans Shopping Centre. Restaurants and supermarkets are within walking distance, making it ideal for both business and leisure. Location rating around 9.2. • 🛏️ **Rooms & Facilities:** Modern and spacious guest rooms, with great views from the sea-facing rooms. Comfortable bedding and clean bathrooms. Features include an outdoor pool, free WiFi, parking, and family rooms. • 👨‍💼 **Excellent Service:** Most reviews praise the warm and efficient front desk, housekeeping, and restaurant staff. Check-in/check-out is smooth, and guests often receive pleasant surprises for birthdays/anniversaries, with upgrades being common. • 🧼 **Cleanliness & Hygiene:** Cleanliness rating around 9.0. Rooms are well-maintained, and security is reliable. • 🍳 **Outstanding Breakfast:** The buffet breakfast is abundant and fresh, offering a delightful dining experience with sea views.

The room was very spacious, and the environment was quiet. It had a balcony, a separate living area, and the bathtub and shower were separate. The vanity counter was also large. The front desk service was attentive and even helped carry my luggage to the room.

First time in South Africa, first time in Durban on business, the hotel recommended by a South African friend, 30 kilometers from the airport, about 10 minutes drive from Durban Port. The location is quite convenient, there is a supporting entertainment city, dining, movies and casinos next to the hotel, and the internal passage connects to the first floor of the hotel. It takes 3 minutes to walk to the Sunshine Coast Beach. The sea view room I booked is a little compact, enough for one person, but it may be a little small for two people. Traditional British hotel service, clean and tidy environment, civilized and polite black waiters, especially for Chinese people, the hotel service here is impressive.

The service was great. they must supply guests with enough towels for example if you booked for 2people they must bring two towels not one and also put mat on bathroom.