Hotels near Monument Pointe Shopping Center, Jacksonville

I have always held holiday inn express LA California as the best in all of my world travels located close (provided airport transportation) airport, maybe? but within walking distance with side walks to a car rental we used. However, this Holiday In. Express has surpassed my California experience. Employees excellent at checkin. Anthony Joho who displays wonderful mutitaskiing skills, problem solving, and helpful to guests. Checkout 2women and Hispanic man superb also. All are over/beyond my exspections

Very nice hotel and stay. Just a few things that kept me from giving it 5 stars. First was the desk chair. It wasn't completely functional. The adjustment lever would get stuck if you tried to use it, so you were stuck with the chair in the current settings. Second was the coffee. For some reason, they only had 1 regular coffee and 3 decaffeinated coffees. Third, the hotel didn't clean the room on the second day. I was hoping they would provide additional coffee, sugars, and creamers, but they didn't come by at all. Everything else was outstanding. I loved the room I was in. The studio had a couch with a large swivel TV. The kitchen had everything I needed, and the bathroom was clean, bright, and modern. The complimentary breakfast had a lot of hot options, which was great.

I can't say this enough. The staff is phenomenal. We had the same housekeeper over our 8 days, and Katrina was so caring and patient. She was genuinely interested in making sure my family had wat we needed. If I could change one thing, it would be.. adding meat to breakfast. The one thing I hoped for every day was bacon or sausage links, and that just wasn't there, but everything else was so delicious. I loved the variety of waffles. I hope we can enjoy the pool next time as well. I would absolutely stay here again and recommend this hotel as well. Thank you to all the employees we had the pleasure of meeting.

My only gripe is the breakfast - specifically the eggs, meat selection - or lack of. Scrambled eggs are better than those fake omelets and no sausge gravey please - maybe a bacon or turkey bacon? otherwise, it was fine. Also, fans in the bathrooms would definitely help with getting the fog out - otherwise you have to leave the door open while showering.

It is a beautiful facility and our room was no exception with very comfy beds (and pillows). All of the service we required and received during our visit was timely and offered with a smile. Breakfast was excellent as were the drinks in the lobby bar!!!

We had very good service, the location for our business trip was perfect. We were able to visit the desired residential and business districts.

Convenient place with many stores and shopping around. We had a family of 4. Double bed room. The room and hotel is really old. The room cleanliness was mediocre, lots of stains, rust and even mold along the ceiling. The beds were comfortable. Sheets were felt and looked clean. All the things in the room worked. Free continental breakfast that ends at 9. Waffles, eggs, bagels, muffins, juice and coffee. The staff was not very nice but did provide one extra towel even though we asked for two. Looks to be owned by Indian but not for sure. Not too sure if I plan to stay there again.

Always my go to for airport travel. Love it 🦑 If you ever need a hotel near the airport, this is the one. Cheap, clean, and nice cats.

The toilet basically constantly ran and there were roaches.