Hotels near Keystone Mall, Indianapolis

Beautiful environment, clean housing

When we arrived we were greeted and provided with water. We had two rooms booked and was told if we wanted to be close, we would need to wait for a room to be cleaned. We opted to wait. We continued to wait and then had to get checked in to make it to the concert we had tickets for. So we all went into one of the booked rooms to get ready as the room was not ready for us. I found this not the best customer service as we had booked the rooms in the same reservation so they were aware that two rooms were needed and should have been ready for this at the noted check-in time of 4pm. At 4:30 the second room was still not ready so was not utilized until after the concert (12:30 am).

This hotel is very strange, I booked twice, the bill price, the actual deduction and the same as Ctrip sent to me, two days ago the deduction is inconsistent, Ctrip attitude is not bad for me to handle, now this bill is not The same, the scheduled time is 127.33 US dollars, check out the bill is 139.23 US dollars (this is added state tax, I can understand), but my bank card actual deduction is 174.23 US dollars, the difference is too big. The last day of 2018 actually made me worry about this matter. This should be given a bad review.

This is my second visit to the Baymont Inn & Suites. I found it to be as clean and quiet this time as I did a year ago. It's location is away from the city center but close to the I-465 bypass. The hotel has free parking. The area felt safe enough for me to venture out on foot. Within 1 block is a Texas Roadhouse, Panera Bread, Starbucks, Cousins Subs, Payless Liquors, Azzip Pizza. Within one half mile are most of the fast food chain restaurants and a Walmart. Check in was fast and friendly. The lobby is spacious and clean. The property features an elevator for guest use to access the second floor. My suite was two rooms consisting of a bedroom with a comfortable queen size bed with clean linens and a TV. The other room featured a sofa, an armchair, a writing table and chair, and a television. A hall connected the two rooms containing a wet bar with a very cold mini-fridge. The bathroom was clean and an adequate size. All the amenities were correct throughout the rooms and functioned properly. I wasn't aware of any issues with noise coming from within or without the hotel.

Courteous and friendly staff, clean, quiet, comfortable, affordable, they will work with you to schedule pick and drop off based on your flight timing. Hotel wifi can be a bit choppy, but room has iron, microwave, small fridge, hair dryer. Dont expect a lot from breakfast, it's only basic with coffee, tea, bagels, pancake. Overall for me, it was a pleasant, affordable and comfortable 3 night stay.

I always use this place for exhibitions; it's very convenient, close to the venue, and the facilities are quite good. The hygiene is acceptable, but I don't think the bathtub is really necessary.

We enjoyed our stay. My grandson stated, “This is a nice hotel” as we entered the lobby. Crystal was an excellent and accommodating agent at the front desk. The room was clean and hallways were nice even though some were being refurbished.

It was a good stay

The staff were great and answered any questions I had. The room was clean and everything worked. The hotel does need upgrading. The safety locks on the door were missing and the hallway carpet needs replacing. I walked all four floors checking fire escape paths and for exercise. All the hand railings on the stairs were sticky and needed cleaned. Other wise the hotel was OK and for the price I couldn't complain. It was also quiet.

Good for a cheap quick stay. Room was clean enough, no bugs or major issues that I usually check for when I travel. Staff was friendly but too quite a long time checking us in. Suggest to have your confirmation check in documents ready it’ll make it a lot smoother. Other than that, good experience overall