"I recently stayed at this hotel and had a great experience. The room was spacious, clean, and very comfortable. The staff were welcoming and always ready to assist with any requests. The hotel’s location was good making it easy to explore the city and nearby attractions for example hatyai village .the overall service exceeded my expectations. I would gladly return on my next visit to this hotel"
"Everything was great, just the location was a bit average. But that's okay, taxis are cheap. The biggest issue was the Wi-Fi. You needed to log in with a separate username and password, and even then it was unstable. It would constantly disconnect, and you'd have to wait for it to reconnect or log in again with another account. It was such a hassle, why does it have to be so complicated?
However, there's a massage place next door that's cheap and good! The hotel even promotes it; the flyer says 350 baht for a two-hour Thai massage, but it's actually 300 baht for two hours. It's cheap and excellent! Definitely worth checking out!"
"This is our second time visit this hotel in Hatyai 👍 A hotel with a very Thai feel , the bed in this hotel is incredibly comfortable; I always sleep soundly until morning."
"I had a very pleasant stay at this hotel and would definitely recommend it. The overall environment was comfortable, clean, and well-maintained, making it a great place to relax.
The room was spacious and thoughtfully designed, with all the necessary amenities provided. Everything was in excellent condition, and the bed was especially comfortable, ensuring a restful night’s sleep.
The facilities were well-kept and added to the overall experience. The location is also very convenient, with easy access to nearby attractions, dining options, and transportation.
Overall, it offers great value for money and a comfortable stay. I would gladly return on my next visit."
"The room was actually quite small, and the water pressure for the shower wasn't great. The hotel is located by the roadside, so there was a lot of noise at night. The hotel service was good, but there's no elevator, so you have to walk up the stairs. For those planning to stay, please bring your own toiletries as the hotel only provides cotton swabs and shower caps."
"Stayed 2 nights, despite of the price, quite surprised of the amenities & the comfiness. Easy to interact with the receptionist also. Has provided parking - managed to park eventhough I came back to the hotel quite late"
"Second time booking here. Location is abit far from Lee garden, rougly 10 min drive if I’m not wrong. Suitable for those who drive. Cleanness need to be improve."
"I have no complaints about this hotel. Stayed for 2 nights and like the room very much. Rooms is big , the mattress/ pillow is superb , and the aircond is super cold. The carpark at behind the hotel is half a football field size , so totally no pblm if u drive. I will stay again."
"Newly renovated after the flood, this place is clean and peaceful, with the natural sounds of birds in the morning. The hot water and AC work great, and the bed is super soft. I booked it for only 380฿ on the app – you won't find this quality at this price anywhere else! The parking lot is spacious, and the staff at the counter are very helpful. There were a few mosquitos in the AC room, so I suggest the hotel installs mosquito traps in the hallway outside the rooms; that would be perfect."
Very Good
148 reviews
8.1/10
1 night
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9.2/10
Great
MMommy ohmThis was my first time staying here, and I came with my two daughters. We really liked it; the beds were super comfortable. However, the room layout was a bit odd, and the toilet paper holder in the bathroom was quite hard to reach. The towel rack was installed inside the shower, which was unusual. Also, the light switches were a bit confusing to operate. Overall, the room was good.
The restaurant's buffet line was quite small, and the seating felt too cramped. The outdoor seating area was so close to the pool that the floor was constantly wet. I saw several people slip and fall. They should definitely put down non-slip mats around the pool area to prevent accidents.
Regarding service, there should be staff monitoring the outdoor poolside seating during breakfast, asking guests if they need anything and ensuring their safety.
For the sauna, there should be clear instructions on how to use it, as some guests might not know, as well as clear opening and closing times. The operating hours or temperature settings should be standardized (and not placed where guests can adjust them, as this could damage the equipment).
As for the fitness center, it should open earlier, perhaps at 7:00 or 8:00 AM. There's also a bit too much equipment, making the room feel small and cramped, especially if multiple guests are using it at once.
Prince of Songkhla University Surrounding, Hat Yai
Price per night from:€43
9.1/10
Great
LLawcchThis hotel has a good location near Makro and central Hatyai mall. The receptionist can speak English for easy communication. However, the shower water heater was faulty or power tripped, as the staff thought on switching on the power. We don't use the water heater. The Aircon is good and cooling. They have a free coffee facility for guests near the door entrance.
TTiowGreat hotel with a perfect location! It’s within walking distance to Lee Garden, Kim Yong Market, and 7-Eleven. I also loved that there were massage and hair wash shops just opposite the hotel. The room was spacious, clean, and comfortable. The staff were welcoming and the stay was excellent. I would definitely stay here again on my next trip to Hat Yai!
GGuest UserI checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place.
Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place.
I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels.
On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either.
My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents.
Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.
VvongcatcatThe hotel's most impressive features are the beautiful lobby, automated toilets, and bathroom decor. However, the in-room toilets are not automated, and the bathroom tiles are different. The shower gel smells lovely, but the shampoo leaves hair dry, and there's no conditioner. The water pressure is poor, and the hot water is unstable. There are no slippers and no doorbell. The internet disconnects during the day and can't be reconnected. Soundproofing is bad, but the bedding is comfortable, and the pillows are just right – neither too soft nor too firm. The hotel's ground floor offers complimentary coffee and snacks, but the drinks are unpleasant; many people just pour coffee and leave it untouched. There's no air conditioning indoors. The location is very convenient, with excellent connectivity. It's a 3-minute walk to Peter's Panang Nian Gao, an 8-minute walk to Hood Coffee (highly recommend the 'dirty' coffee – it's not too sweet or greasy), and a 10-minute walk to Kim Yong Market and Lee Garden Plaza, where you can find anything you want to eat. If it rains, you can borrow an umbrella from the hotel. The staff are nice, and the hotel can arrange car transfers for guests to and from Penang, the Malaysia border customs, and tours in Songkhla city, costing around 2,000-3,000 Thai Baht. In-room massage services can also be booked.
LLHUIXINThe hotel's location and customer service were great. However, there were a lot of mosquitoes in the room, and a strong smell coming from the drain. The bathroom in the room was quite unappealing due to the sewer smell. I hope you can address these issues. Other than that, everything was fine.
SSyo MiuraBefore heading back to Kuala Lumpur, I spent some time in Hat Yai and enjoyed eating at some authentic local restaurants. I have truly missed Thai food, and I am so glad I got to enjoy it on my last night in Thailand. Hat Yai can be quite difficult for booking holiday hotels, especially during public holidays when so many Malaysians come to visit.
As for the hotel, it is located a bit far from the city centre, but the surroundings are quite peaceful. If you are not driving, you can easily use a ride hailing app to get around at any time.
The hotel features a cafe and a gym. I did not book breakfast here as I preferred to eat out, plus I had an early flight to catch the next morning.
Overall, this hotel offers great value for money and I would certainly recommend staying here.
AAnonymous UserMalaysian to visits Hatyai, I'm suggesting you to stay here. The hotel is located at calm area (besides, there is Bangkok hospital nearby, but the ambulance siren is rarely hear). The room is biggest with balcony, fridge, wardrobe, tv, table, mirror and etc. Comfort bed, freezing aircooler. The staffs are friendly. Walking distance to nomjeen na Halal restaurant, amazon cafe, the biggest 7e in hatyai also big C extra supermarket. I really2 satisfied with this hotel staycation. Do book here.
GGuest UserNice hotel, which was spotlessly clean, with good facilities.Indoor pool and games room plus pool on roof.Good choice for breakfast.Bar area was pleasant, but fairly quiet,although not expensive.In general, the staff were helpful and efficient.The Hotel is in a rather scruffy area about 5 minutes walk from the restaurants and bars but it felt very safe.Good example of a value 2* hotel.
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