Hotels near Tom Shopping Center Constanta, Constanta

I booked the hotel for someone and he was more than satisfied. I would recommend it

The hotel is in a good location and all rooms overlook the beach. The rooms are clean and the location is good, there are restaurants and souvenir shops nearby. The staff were very friendly and helpful

The room was amazing, the view was great and so was the cleanliness of the entire property, not just my room. On the downside though, we had a huge 2 hour delay with our check-i because our room was not ready (checked in at 17:00 instead of the guaranteed 15:00). Moreover, during one of the evenings we decided to order room service, which would not answer the phone, and when we called the front desk they said they can collect our order. After one hour and a half of waiting, we call the front desk again, asking how much longer until our food arrives, and they said soon. 20 minutes or so passed, my partner went to the reception to ask about our food order, to which he found out that the reception has never sent our order. Though, the employee's were very nice and had a smile on their faces when interacting with them!

The room heating worked very well. Clean towels and bed linen were provided. Wi-Fi was unlimited and very fast. Breakfast was very good. Free coffee was available during the day. The room had a kettle, with free tea and coffee also fresh water free. The hotel is located in the city center, with free parking available in front of the hotel and on the nearby street. Highly recommended.

Convenient with good parking. Great view. Within walking distance of beach and restaurants.

Considering price, room and breakfast are good.

Very clean lobby freshly refurbished, Chesterfield sofas in the lobby and nice reception, location is literally by sea, breakfast was continental with buffet type that covered most of needs (meat/veg/cereals/pastry) served in the ballroom that they have for weddings and other big parties (might be noisy when wedding are booked, i don't know, we were lucky no wedding was on during our stay, would have likes some music playing), also drinks: teas, juices and coffees available served until 10 o'clock in the morning or 11, room 226 was basic, comfy hard mattress, AC, wardrobe, TV and mini fridge (don't forget to plug it in) bathroom looked a little outdated, we had a problem with the drainage sink that was fixed on the same day, water from bath tub didn't drain properly making it stay stale and it look a little weird also the bathroom door had visible flooding marks on it signalling the problem is constantly affecting it and the hotel is aware of the situation, hot water was provided 24h, also there was smell of moisture in the room because of it after going out fir a few hours, the hotel was advertised as 4 stars when booked, but on the front it said 3 stars (which i think 3 stars services is the real situation of the hotel), parking was available at the front of the hotel which is not free you have to pay for it, but the reception lady told us they have some free parking spaces at the rear of the hotel through some metal doors that are manually operated, paint buckets were left unattended at the rear of the hotel in the parking lot, clearly the hotel had suffered some recent renovations, paint was still wet and peeled off the metal stairs when warm weather, the access to the parking spaces is quite rudimentary (looks unattended), staff was polite and answered greetings, the cleaning was being done every day, check-in/check-out was ok, been asked for documents for all the guests. Bare in mind walking to the sea can be quite long due to the long extension of the sandbanks, if you're going to the sea you have to pay for sunbeds we paid 30 lei for 1 sunbed in June or you can use the free spaces that are for the towels, the seaside offers a bar section with toilets and music.

Pros: Very good service from staff. Upgrade to special needs suitability. Spacious Room and bathroom. Very good pillows. Air conditioning. Nice ambiance. Very close to the beach. HD TV and Netflix. Perfumed apps. Coffee maker. Cons: Annoying problem with alarm at safe box. Wait at check in. Unannounced city tax that a hotel nearby did not ask.

Very close to the sea, you can walk to the scenic spot. The hotel has a restaurant for three meals a day. The room has a balcony, you can watch the sea from the balcony or sit outside and drink tea. The cleanliness of the room is OK, the hotel has ATM to take RON currency, there is a restaurant nearby, it tastes great.