Hotels near Muelle Cross, Puerto Galera

Our stay was truly amazing, made even more special by the excellent accommodation and outstanding service we received throughout our visit. From the very beginning, everything was handled seamlessly, allowing us to relax and fully enjoy the experience. A big part of what made our trip so smooth and stress-free was the incredible assistance from the manager, Ethen. She was very easy to talk to, approachable, and genuinely attentive to our needs. Even before we arrived, she had already taken care of all the important arrangements for us. From organizing our pick-up at the port to ensuring a comfortable transfer to the hotel, everything was perfectly coordinated. What impressed us even more was how she helped arrange all our tours. We didn’t have to worry about planning or logistics at all—every activity was thoughtfully scheduled, making our trip both convenient and enjoyable. Her effort and dedication really made a difference, and it felt like we were in very capable hands the entire time. Shoutout also to their staff Kate for ensuring our boat tickets. The accommodation itself was equally wonderful—clean, comfortable, and well-maintained, providing us with the perfect place to rest after our daily activities. Everything about our stay felt organized, relaxing, and enjoyable. Overall, we couldn’t have asked for a better experience. The combination of great accommodation and Ethen’s-the manager exceptional service made our stay unforgettable. We highly recommend this place to anyone looking for a hassle-free and well-organized getaway.

Our family had a truly wonderful stay at this hotel. The room was spacious, comfortable, and perfect for relaxing after a day out. The staff were incredibly warm, attentive, and made us feel right at home. What impressed me most was how child-friendly the hotel is — my kids were happy from the moment we arrived, and they enjoyed every bit of their stay. From the thoughtful little touches to the welcoming atmosphere, everything made it easy and enjoyable to travel with children. The food was also outstanding, with a variety of delicious dishes that pleased both adults and kids. We will definitely be coming back!

Spotless rooms, obviously recently modernised - smelled clean if that’s possible. Bed comfy sheets and towels clean. Complaints - no kettle in room but available in well equipped shared kitchen..but no one wants to go and get hot water for morning coffee. Next we were in room 301 right next to the kitchen and some selfish westerns decided to have a loud conversation in the kitchen at midnight. Other than that I’d go back because of its cleanliness but not to room 301.

This hotel complex has the best location on the beach as there’s a good view of the bay and it’s possible to sleep because here you are away from the noise of the bars. Set in lovely gardens and the pool looked basic but okay although I didn’t use it. Kim the receptionist/sort everything person was amazing. He organised trips, ferry tickets and transport around the resort, very much appreciated. Overall, I wouldn’t choose this complex again because the facilities are poor. The room, although called deluxe was far from it. I would describe it as shabby and in need of renovation. Although it was clean, it didn’t feel so because it was so tatty, particularly the furniture. The bed was comfortable though. The shower was horrible, it was barely lukewarm and hardly any water came from the showerhead which was in desperate need of replacing along with the whole system . There were no facilities of use in the room like an iron or hairdryer just a fridge that remained empty. The air-conditioning was extremely noisy and old, although it did keep the room relatively cool. Breakfast was also disappointing, particularly the continental. Two bits of semi stale toast and a little bit of butter and jam with two fried eggs. The Filipino choice was a bit better. But honestly, id give it a miss The worst part was it was far too expensive in comparison with my other stays in many hotels across Asia. Not even worth half of what I paid.

We where 10 friends staying at the hotel, and we absolutely loved every minute of it. Perfect rooms, great location and amazing food. All in all a really good choice as a single or friends and family place.

Nice hotel. I think kids like it the most it's look like a real castle. It's clean has a pool and the food in the restaurant is ok. Staff very friendly we been there 2 times. Owner is a bit strange the folty towers feeling is there to. In a positive way. Great place I recommend.

Cost-effective, cheap during the May Day holiday. Internal hygiene is good, towels and other supplies are dehaired, toothpaste, toothbrush and shampoo are charged, it is best to bring your own. Very close to the beach, 3 minutes walk, there are many diving clubs next to it. Surrounding dining is also OK, Korean restaurants are not bad.

The hotel is average. In the booking they said it has a hair dryer which they didn’t have. Even went to ask to the receptionist. The bathroom was so so, the sink water was on a sensor which didn’t work properly, was annoying when I had to shave, even brushing teeth was abit difficult. The toilet cover also kept closing and I when I told the receptionist they sended a guy and he taped it which didn’t hold for too long. We were 2 and they only gave one shampoo and bath gel. 🤷♂️They not had a kettle or any other “normal” appliances you see in a 3-star hotel. But the bed was comfy, the receptionist was nice and its direct on the beach…

Honest Review Pros: - The lady who was in charge (We think she's the manager) is really nice and helpful. - Distance: THIS WAS THE ULTIMATE DEAL. Hotel is near the beach and most of the local restaurants so we didn't experience any problem. (I recommend the cafe and 'Terminal' near the beach 😊) - AC and the room was perfect. It was really hot outside and the temp plus the room felt really homey and comfy - The hotel was really pretty or what we call aesthetic. My baby really liked the designs - Free breakfast and coffee was a good deal, but don't expect too much. - How much we got the reservation for 3d2n. Great offer from this app :) - Staff are nice especially the ones in the restaurant. Wasn't able to ask her name but she was a waiter there and also served our food (afternoon) and the guy who was at the front desk when we checked out Cons: - Service fee. I do understand that this is necessary to support the staff, but if you are on a tight budget it might be better to eat outside (sorry...) - Food was too expensive for the quality and the quantity... I recommend the chicken inasal since it had a big portion. - Room service and cleanliness - Manager said we could ask for a room service and we could just call them of we need one. We called them on our second day and we waited until our stay ended but no onr came to clean 😅 The girl who answered the phone was kinda masungit or maybe it was the tone of her voice. She told me that they are quiet busy at the moment and told me to just wait - I do understand if they're short staffed or something? But the dirt was kinda bothering us already so we just tried to clean the room on our own - Cockroaches and ants. So in connection to my previous review... Yes, there are cockroaches in the room especially the bathroom. It doesn't help that they don't clean the rooms daily. - Breakfast is not a room service. You have to go down to the restaurant and eat it there. - Room view. Our room was in the corner of the hotel. Our view was okay because we are can view the pool... And our neighbors ac unit lmao. On the plus side since the units were emitting hot air, it was easier for us to dry our towels 😂 It was really different from the picture. - Pool was kinda dirty - Overpriced goods. They have a mini store in the hotel but it would be better to pack up snacks or drinks before coming here. - OUTSIDE FOOD ARE NOT ALLOWED. Better be careful when bringing meals in the hotel. Even after listing this, we would still love to come back and stay here. I do hope they give us a better room next time 😅

Perfect place to stay!