Hotels near D'Mall Boracay, Boracay Island

"I expected more, especially knowing that this is a 5-star hotel. The linens had visible stains, and there were some cleanliness issues that were overlooked. I reported these to the front desk for future reference. They acknowledged my concern, but they didn't offer to change the linens or send housekeeping to check the room. (I'm not expecting any compensation. It would've just been a nice gesture if they were more proactive.) Room 308 also needs some maintenance. The AC was leaking and wasn't cooling that well. The shower heater wasn't working properly, the vanity chair was broken and almost detached, and the luggage rack near the TV was already worn out and had stains. (These issues didn't really affect my stay that much, but I think they should still be addressed. If another guest, especially a foreigner, stays here, they would definitely complain.) I didn't report these issues, even during checkout, because after my first concern, I honestly felt like they would just be ignored. During checkout, I called ahead and requested for someone to inspect the room so the process would be faster. Unfortunately, it seemed like no one was sent. I waited longer than expected—it was supposed to take around 5 minutes, but it took about 8 minutes. They also didn't give me any update. (I think if I hadn't asked for a follow-up, I would've waited even longer.) On the positive side, the breakfast was good. The Lagoon Bar was also great, especially the server there. (I forgot his name, but he's been working there for about 3 years. 😅) Overall, my stay was good. Hoping my next stay feels more like a true 5-star experience. The hotel has great potential, but I think being more proactive with guest concerns, cleanliness, and room maintenance would make a big difference."

"We chose a transfer from airport through ferry port and onto hotel, whilst it was and did bypass certain obstacles i wasn't left feeling it was anything special. On arrival promptly told they needed a big deposit for room and listed all the dos and don't which will result in the loss of it. Then we found major building work was going on next door and overlooking the roof got infinity pool. No bar, buffet dinning which was normally cold and just waiting for a food pointing case. Overall, no I would not go back."

"+++: location, wonderful people. There are many downsides: the windows and doors don't close tightly, which means you can hear a lot from the street and the hallway in your room; there are a lot of people in the dining room, queues; the food is very mediocre, not tasty; we didn't go there more than once. It's very uncomfortable to eat there. You always have to ask for your room to be cleaned, otherwise they won't clean it; l've never encountered this before. The air conditioner is noisy; the room will never be quiet."

"Location of Eurotel Boracay is a 5-min walk to the pristine beach., and is situated in Station 2. Staff: accommodating and smart. Cleanliness: 5/5 Amenities: provides shampoo/ soap/ hair dryer / slippers/ towels for room only. You can rent a beach towel for 100 pesos . Aircon functions well as much as lights. Has elevator. Buffet breakfast from 6-10AM for free if included in the booking . Overall - happy and satisfied of our stay. Will recommend to friends and if ever I come back to Boracay, I will book again.."

"We had an amazing stay at Henann Boracay! The staff were incredibly warm, friendly, and always willing to help. Our room was spotless, spacious, and very comfortable. The breakfast buffet had a great variety of delicious food, and the pools and facilities were well-maintained. The location was perfect, with easy access to the beach and nearby restaurants. Thank you to the entire team for making our vacation relaxing and memorable. We will definitely come back and highly recommend Henann to our family and friends!"

"We didn't regret choosing this hotel for our honeymoon. The service was excellent, and the breakfasts were magnificent with a sea view. The infinity pool was a special luxury. The beach near the hotel is well-maintained with beautiful palm trees; we could compare it with neighboring hotels while walking along the shore. There are massage services and shops close to the hotel. The room itself is spacious, and the cleaning service is good. Overall, I recommend this hotel. We took the hotel transfer to and from the airport. We were met and quickly taken by speedboat, and our luggage was carried for us."

"there’s honestly nothing to complain about with this hotel. everything was amazing from the room to the staff and the overall experience. we also had so much fun at the foam party it was definitely one of the highlights of our stay! they even surprised my boyfriend with a complimentary birthday setup which was such a thoughtful touch. we really enjoyed our stay and would definitely come back. 🫶🏻"

"They went beyond my expectations. I thought it was going to be like a family run inn but I was so wrong. Upon arrival, they will offer some refreshments and hand towel which is a nice touch. Room was really cute! Attic room but it didnt feel hot. Nice bed and pillows-had a good night’s sleep here. The soundproofing is non-existent however. You can hear the families on the other rooms if they are on the hallways. Also, if people are smoking in the general areas, the smoke smell can get it your room which pissed me off. Nonetheless, would come back for sure."

"I arrived past 2pm. I finished checking in at around 2:20 PM, i asked if can alreadtly have the room since im feeling so hot already, no Airconditioned in the lobby, they told me check in time is 3pm so okay i waited. A couple arrived around 225 pm, they finished checking in around 240pm, but they immediately assisted them to their room, it was just so unfair that they allowed them and they let me wait. So i went to front desk asked why they allowed the couple to immediately accomodated to their room the front desk officer just gave me the keycard and no explanation as to why they allowed the couple. When i arrived to my room i immediatelt called them and asked why, they told its because i only booked deluxe and that tjey are preparing the room, but upon the room there is no sign of recent cleaning. So dis appoimting and i felt discrimanated. Also there insect crawling amd theres even cockroach.and there is even a stain in the duvet."

"⭐⭐⭐⭐⭐ “We had a wonderful experience at this hotel. The rooms were spotless, the facilities were great, and the staff provided outstanding service. The location was convenient, and everything exceeded our expectations. We will definitely stay here again!”"