Hotels near SS Rotterdam, Rotterdam

Our initial impressions were mixed. On one hand, we were impressed by the hotel’s atmosphere and the check-in staff were efficient and friendly. On the other hand, there were some “interesting” house rules displayed at front desk which made us question what type of people they have staying in the hotel and how they view/treat their customers. The location is 10/10. 1 minute walk to Maashaven metro station, very centrally located and saved us lots of travelling time. More time for exploring! The service was extremely mixed and inconsistent. The desk staff were lovely and kind. I needed late checkout at 5am and someone was there to deal with the matter quickly. However, the lady who appears to be the manager is cold and quite frankly rude. My partner became unwell on our last night and by 2pm he was better but still not 100%. I explained the situation and requested 1 extra hour as he got himself together. The member of staff I spoke with was very sympathetic and had to double check with the manager if we could stay the extra hour. Totally within their rights to say no, I understand that. The manager agreed. It’s the way she handled the matter - with absolutely no grace and no manners. She was evidently reluctant and did not directly address me at any point, she completely ignored me. Really bad customer service, especially in an already stressful situation. Please learn how to communicate with people or don’t work or sit at the front desk with your terrible attitude, bringing down the rest of the hard working, friendly front staff desk.

We had a wonderful time! Very convenient if you’re attending a concert or show at Rotterdam Ahoy, it’s right next to each other, with lots of parking space. Room was lovely, nice atmosphere in the bar and restaurant as well. Highly recommend!

Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient. The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay. It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.

A beautiful new modern designed hotel with if you are lucky a great view and truly delicious breakfast!! Location is perfect next to tram, metro and not far from the highway.

I recently stayed at a 4-star hotel in Rotterdam and overall had a very pleasant experience. The location is excellent, with plenty of shops and restaurants just a short walk away, making it very convenient whether you're looking to dine out or do a bit of shopping. From the moment I arrived, the staff stood out—they were professional, approachable, and always greeted guests with a genuine smile. Their helpful attitude really added to the overall comfort of the stay. The hotel itself is well-maintained. The hallways are clean and even have a subtle, pleasant scent that creates a welcoming atmosphere. I also appreciated the thoughtful touch in the lobby, where free hot and cold drinking water is available for guests. The room was spacious and spotless, offering plenty of comfort to relax after a long day. Housekeeping clearly does a great job maintaining cleanliness and order. That said, there was one downside: my room faced the main road. While this might not bother everyone, I did notice that noise from passing vehicles—especially honking late at night—was quite audible and occasionally disrupted sleep. Overall, it’s a great hotel with strong service, cleanliness, and location. If you’re a light sleeper, it may be worth requesting a room that doesn’t face the road.

A special experience. It is the best hygiene level in recent hotel stays - bed is comfortable and towels are good. Service is very good too. The tour is a highlight of the stay! The only problem is that our room is under the restaurant so it was noisy during meal time, especially if there were kids running. Will come back for another stay with different rooms.

Enjoyed my stay at the CityHub here in the centre of Rotterdam; the facilities were cleaner than originally anticipated, the staff were friendly, and the room was spacious. Ideal for couples and solo travellers, would highly recommend it if you are considering booking a stay here.

The hotel itself is like a mini museum. Love the interior design! Staff are very friendly, there is no lift, but the kind staff helped me carried my huge suitcase all the way up to the 3rd floor. It’s be even better to have a kettle or hairdryer in the room. Had a comfortable stay, would definitely stay here again if I come back to visit Rotterdam! Thanks for the lovely stay!

One of my favourite hotels in Rotterdam. Been a few times. Unique design. Food court next door with lots of culinary options. We will be back.

The hotel was clean and easy to find. The hotel is basic no kettel or toaster but does have body and shower wash in the shower. The hotel is very central and is close to lots of bars and shops