Hotels near Sultan Iskandar Complex Customs, Johor Bahru

The stay was great. The staff delivered a complimentary slice of cake as the check in date coincided with my hubby’s birthday. Very nice and sweet of the reception staff. All guests received warm chocolate cookies too. Just nice to have them for supper or snack😊 Facilities were good too though we didn’t use it. Buffet Breakfast was good but we didn’t try all the food as there were just too much food to try.. room amenities were basic and good and room was spacious. Overall stay was good. Will consider coming back due to their great service. Location is also quite near to JB Sentral about 10-15 minutes walk.

Pool is under maintainance. like the smooth check-in procedure as they don't demand a physical credit card to verify (and I forgot to bring one). Showed them my trip confirmation and it was well accepted. express checkout is easy too. Great location to cater for my shopping needs. Taken aback with the window in the room as it was dirty and green algae.

The location is a short walk from rnf mall however if you have elderly, it may not be convenient as you need to cross the road on 1st day to check in. Saw the overhead bridge but the guard said need access card first. Since we hadn't got access card, need to walk across and along a stretch of road to reach the block. After that, we took grab all the time as elderly may not be able to walk too long and on slopes. Condo was nice, but rubbish area may need to be more clean. We could smell it along the corridor. The door chain lock was spoilt. 2 doors at front entrance, inside the unit was quite clean and meet our needs. Can do light cooking saw pan. Microwave, kettle and cutlery etc. Rooms were quite clean but toilets had some smell, brought toilet spray. Mosquitoes are common, pls bring insect repellent too even in unit. Every room has aircon so it's OK. Living room is nice with nice view from balcony seeing the sea and boats! Overall gd experience but don't expect it to be like hotel. It's Airbnb. Swimming was noisy with kids, gym was busy too. We didn't swim or use gym but we walked around on viewing deck to watch boats.

Everyone was great. They were also communicative and easy to get instructions from. Just some feedback on the water heater, it is so hard to control the heater cause it can be boiling hot and it’s too difficult to shower the kids with the unpredictable shower. They can’t shower with cold water cause of eczema thus we needed the heater. The slide could also be dangerous cause of the steepness and it leads you to the wall, maybe a soft landing against the wall and floor would help ease the anxiety of kids playing around the slide. Other than that, it was great.thank you so muc

The overall quality of the hotel exceeded my expectations. The environment, facilities, and service were all outstanding. The room was clean and comfortable, the view from the window was pleasant, and the breakfast was delicious and plentiful. The staff were attentive and thoughtful, making me truly feel at home. It's an excellent choice for accommodation when visiting Zhangjiajie and definitely deserves a five-star rating.

⭐⭐⭐⭐⭐ I had a wonderful 3-night stay at Space Residency. The location is great, as it’s very close to KSL, making it convenient to explore the area and find food and shopping nearby. The self check-in and check-out process was very smooth. The instructions provided were clear and easy to understand, so everything was hassle-free. The room had a beautiful moon-themed design that made it feel cozy and unique. It was well-equipped with a washing machine and dryer, which was very convenient for a longer stay. The washroom amenities and towels were also provided, making the stay even more comfortable. One of my favorite parts was the beautiful view from both rooms. Waking up to such a nice view really made the stay even more enjoyable. Overall, I had a great experience and would definitely recommend Space Residency to anyone looking for a comfortable and convenient place to stay near KSL.

Positive Feedback 1. Location was superb, easy access to the mall. 2. Room is fully equipped with induction hob, microwave, fridge, kettle, dining plates, utensils, mugs, iron and iron board . 3. Room is spacious, bedroom, living room and dining room. Negative Feedback: 1. Staff at the counter should be trained with customer service. No greetings nor smile during check-in. 2. Toilet has very bad smell. The edge of the shower room is slimy, probably not cleaned properly. 3 Deodorants were supplied in both the toilet as well as the bedroom but unfortunately all of them were empty (see pictures) 5. Toilet ventilation vent is dusty and drop of dusts occasionally fell onto us or the wash basin. 6. The iron provided isn’t safe for use as wires are exposed which is a SAFETY HAZARD (see picture). Someone might get electrocuted. 7. TV was provided but no ‘Live TV’ available as it always showed ‘No Signal’ (see picture). 8. ‘House Rules’ indicate ‘No eating and drinking in the room’ but the room is fully equipped with the dining cutleries/utensils and cooking equipment (see picture). So, is eating and drinking allowed? 9. In the bedroom, there is this thing hanging directly above the bed. Not sure what it is but, to me, it’s of no use. We will definitely stay here again because of the location and the spacious room. If the negative feedback can be addressed, it would be a bonus.

Good location, close proximity within few minutes walking distance to KSL and many eateries. Nicely decorated and clean unit, aircon is powerful and wifi is working well. Thanks to the host for helping us book the Karaoke room, my family had a great time singing. Unfortunately our stay is too short and we didn't get a chance to use the pool table when we realised the apartment also has one. Only shortcoming is the pungent smell especially in the common bathroom coming from the sewage, but I realised it is very common in most apartments in JB that I have stayed so far. Overall, a pleasant stay.

The outlook of the hotel looks great but the inside the room not so favorable. There was blood stain on bedsheet, and aircon one moment warm, one moment super cold … not sure what to think of it 🥲 The bed, not so comfortable to sleep on and very low level, for elderly not really good for them Room size is small and a little squeeze for 2 persons. The bathroom lights are too dim Breakfast wise, not so fantastic. Would recommend eat out since near by have many eatery options

My stay in Johor Bahru this time was quite pleasant; the hotel generally exceeded my expectations. The room was relatively spacious for Malaysia, and the cleanliness was good, with a very comfortable bed. It was convenient to find places to eat downstairs and nearby, and taking a taxi to the mall wasn't far either. The front desk processed check-in quickly, and their service attitude was friendly. Overall, it offers great value for money, perfect for a short stay or a weekend getaway in Johor Bahru.