"I used it because it was a tour pickup designated hotel. English is a little difficult to understand, but you can respond friendlyly with translation apps and gestures. I was able to leave my luggage before check-in and check-out.
There are no shampoo conditioners, pajamas, toothbrushes, etc., so you should bring them in. Hot water comes out, but the water pressure is quite weak. On the contrary, the wind pressure of the dryer was strong. The door opened and closed required a little power and a little trick. I felt better when he cleaned it and arranged the towels cutely.
There are several convenience stores such as delicious taco restaurants and 7-Eleven that locals also use nearby, which is convenient. I think the cost performance is good overall!"
"Room cleaning needs to be asked at the hotel front desk every time. I didn't know it on the first day and was surprised because the room was still in the morning after returning home to the hotel.
The staff were very kind and responded well when I asked for additional towels.
Some staff had difficulty communicating in English, but they tried to communicate using a translator, which was helpful.
I think it is a convenient place to go to a color 々 place in terms of location. I'm especially glad that there was a supermarket called Wal-Mart, which is open 24 hours a day, nearby."
"My sister and I had the best time here at Le Blanc! I first found this hotel on Xiaohongshu/The Little Red Book and there were some mixed reviews, some said the hotel it self was a little outdated but overall still a beautiful hotel. I'm so glad I took a chance with this hotel because our stay was magical and we are definitely coming back in the future!
Cons:
Hotel is a little old, and rooms are not super clean but for this price, it's above expectations!
Pros:
1. The staff is amazing! Everyone we meet has been super nice and warm to us. Especially our butlers Luis and Rodrigo, they were super attentive and went above and beyond with their service. All the staff were super nice and this is one of the reason I love this hotel.
2. The pools, bars, private beach are amazing for photos and relaxing; when we went, there were not many people so I loved the relaxed vibe.
3. The free events they hold changes everyday and are all worth going to!!! Our favorite was the fire show! Definitely attend as many events as possible, cause they are so worth it.
4. Our package also included free hydrotherapy and we literally went to this everyday when we had free time. It is a must try, so relaxing! We also had 500 hotel credit thanks to booking thru trip.com and we used all of that towards massages and they were amazing as well.
5. We chose the all inclusive option (drinks included) and tried all the restaurants. Overall the food is pretty good, and our favorite was Yama. The order of our preference: Yama, Bella, Le Blanc, Torraza, room service and Lumiere.
Conclusion: Recommend!!!! We are definitely coming back!"
"It's a nice place, convenient if you need to go to the airport the next day, we stayed at the hotel just one day. The service was marvelous, very polite and open to help us. The check in was at 3pm but our room was ready around 1:30 so it was perfect for us. You can go by walk to several places, coffee shops, restaurants and plaza las Américas. My only problem was the humidity, the room didn't smell good but it was clean, I think it's an humidity issue."
With a stay at Hotel Los Girasoles Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This hotel is 8.4 mi (13.6 km) from La Isla Shopping Mall and 4.6 mi (7.4 km) from Langosta Beach.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite at the hotel's coffee shop/cafe. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 26 air-conditioned rooms featuring kitchenettes. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include complimentary newspapers, housekeeping is provided daily, and irons/ironing boards can be requested.
"Three things you absolutely must do in Cancun: 1. Take the free shuttle bus from T4 to T2 to T3; 2. Exchange currency at the bank across from the gas station on the lawn opposite T2 (19.20 pesos, later 19.30 pesos in the city center); 3. Find the ADO bus, take bus 140 to the ADO bus terminal, Cancun's Dongzhimen transportation hub!
This hotel is near the ADO terminal, right on the main road, within walking distance. I ate a tortilla for 23 pesos, about 1 dollar! There are large supermarkets nearby, and it's safe. I was worried about getting to the airport the next day, but it wasn't that important. The hotel area isn't far either. The R1 bus, which goes directly to Playa Delfines in 50 minutes for 12 pesos, is right in front of the XO convenience store next to the hotel. It's similar to the bus route from Sanya Bus Terminal to Haitang Bay! The sea is azure, the sunset is pink. I don't know what makes Mexico so similar to Thailand. The tourist areas are basically the same as those in North America. A beef burger costs $15, and a plate of Chinese rice with toppings for a local costs more than 150 pesos, or $7.50, which is similar to Chinatown in Philadelphia. A boiled beef costs 480 pesos, or $24, which is more expensive than Stockholm, Sweden. Cancun is a winter tourist enclave of the US and Canada!"
"This is my second time here and I love it. The maintenance, cleaning and cafeteria staff are 10/10, maybe the reception staff were a bit colder and I don't really understand the guest policy either, no one can come and visit you past the reception. The pool is great, as are the beds and the location."
"The location is very good. There are many restaurants nearby. Japanese and Mexican food are both good. It is also convenient to take a taxi from the hotel area. This hotel is more cost-effective than those in the hotel area, and the sleep is also comfortable"
"The drinks were the best in Cancun. The beach was nice. The view was amazing. Would recommend this for sure. Very family based though so make sure you realise it’s not adults only. Getting a chair on the beach is hard work haha so get ready to wake up early for a good spot. Plenty of room though but once you have a spot you’re best of keeping it. Food was the best in Cancun that dinning was so good"
Read genuine traveler ratings & reviews to find your perfect stay.
8.9/10
Very Good
HHajiyev ToghrulWhen i booked this hotel, just look photos and price. I think like this expensive hotel must be excellent. But...
1. This is like 3 stars hotel.
2. Personals very bad. If you didn't pay them, nobody served for you. Just one time they can give you juice or something. Second time you need wait 20 minutes
3. I booked room for 2 people. But inside everything for one. Need ask many time for bring one more soap, or shampoo. And surely need pay....
4. No any amenities. Just pool and restaurants.
5. Normally if you pay this money in Dubai or Turkey, you can see whats the 5 stars. He you can't see any stars.
6. I think have just one reason for like this high price. It's a erotic show. Name is erotic. Nothing more. Just name:):):):)
So, if you have money, and want to rest. Didn't go this hotel. I booked it for 5 days. But stay there just 1 night.
AAnonymous UserThis hotel is in a safe area and doesn't offer all-inclusive. I was out on tours all day, so I really only used it for sleeping.
Amenities include shampoo, conditioner, shower gel, and a hairdryer. The hairdryer had great power, which was a huge plus. They provide two bottles of water daily; additional bottles cost extra, so I'd recommend heading to the supermarket for more. If you're in a hurry, you can get free water at the gym on the 4th floor.
Toothbrushes and other similar items aren't provided.
The pool is quite shallow, though I didn't actually use it.
There's a large supermarket nearby, so I'd advise using that. There's no kitchen, so self-catering isn't an option.
GGuest UserPerfectly located on the Cancun Hotel Zone strip, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible.
The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit.
Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.
GGuest UserMy wife and I had an unforgettable and wonderful experience at NYX Hotel. The hotel's warm and hospitable experience made me extremely excited. Every delicious meal leaves me at a loss as to what to choose. The restaurant works very late every day, allowing guests to have a meal at any time. It is particularly worth mentioning that the front desk staff, Aejandro and Olivcr, helped me with everything. You know, I don't speak English, let alone Spanish. When there was a problem with the one-day tour I booked with the travel agency, Aejandro made many calls for me and helped me solve the problem. I want to thank these two handsome Mexican lads! Next time I come, I will still choose NYX!
GGuest UserThis hotel was NOT a good choice. It was pleasantly quiet only because it only offered a place to sleep. There was nothing there except a bar and a small pool. We had to go to the adjoining hotel to eat or for any entertainment. We paid for a premier ocean front room and were told that Trip.com sold us a reservation for a room that was not available. We were put in a room overlooking the parking lot, street, and lagoon. They later moved us to another room considered “ocean view” that has a window overlooking the water. The bathroom was so small that there was no room on the tiny vanity to put anything so there was a small ladder in-the corner to put our toiletries on. There was only one lightbulb in the bathroom …in the ceiling. Even though the hotel photos showed a makeup mirror and large vanity with a shelf, we did not have either. The unlighted shower had no shelf and had a shower curtain that did not contain the water so the bathmat and floor were always wet. We had to go over to a window to have any light. There was a small useless desk in the room with no lamp or plug.
The bathrooms in the llobby or around the pool were always dirty with un flushed toilets and wet floors. Several times there was no toilet paper, except on the floor.
The food choices were very limited. We could only go to the a la carte restaurants 3 times … all other meals had to be in the buffet which was in the other hotel. The food there was always cold and worse than fast food…. Probably the worst food we’d had in Mexico in the last 20 yrs of coming here. Looked the same every day. You had to give the hostess your room number and wait to be seated. I guess they wanted to make sure you only came in one time. At one point, after the hostess seated us in the buffet area, a manager came over to our table to tell my husband that we were in the wrong place and needed to move! Not sure why that happened and we were NOT happy about the scene that was created. I found the hostess and told her what occurred . She got the manager and I asked her why she singled us out about where we were sitting. She had no explanation !
The whole experience at this hotel was unpleasant. I would NOT recommend it to anyone . There are much nicer places in Csncun with much better food and accommodations.
AAnonymous UserThe room was quite spacious, but clearly very old. Even with a 'sea view' room, if it's located in an unfavorable part of the building, you'll only catch a glimpse of the sea in the distance. The hotel's beach was spotless, no seaweed in sight, and the scenery was absolutely stunning. Breakfast was a buffet with a decent variety, though the taste was just average; my favorite dish, surprisingly, was the oatmeal cooked with milk.
RRusTravelersThe hotel itself is nice. Everything is clean. The pool is very nice. That's why I chose this hotel. But it's very far from everything: shops, cafes, and other entertainment. There was only one nearby, OXXO, and that was my saving grace. But there wasn't much to eat there. The hotel didn't provide any food either. They only offered a continental breakfast consisting of a bottle of coffee and juice. You can get this set at OXXO for much less.
GGuest UserI recently stayed at this hotel and was disappointed by a few things. The towels in my room didn’t seem properly cleaned — they had a musty smell and some visible stains, which made me uncomfortable using them. The washroom also had issues with the hot water; it took a long time to warm up
MManilyn RamirezWe’re room 620 with beach club access the location of the hotel is perfect it’s close to everything you need, mall, restaurant, hospital, money changer and a lot more! You should the beach club access u won’t regret! And ladies at the reception are very helpful and very nice they can answer everything u need to know! I love my stay at Krystal Urban Carlos and Itzel are super nice! And the breakfast is superb!
What is the average price of a hotel in Cancun for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Cancun this weekend is IDR 2,176,381 per night. For a 4-star hotel, the average cost is IDR 4,894,155 per night. If you're looking for a luxury experience, 5-star hotels in Cancun this weekend typically cost IDR 15,768,420 per night.
How much do hotels in Cancun cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Cancun during weekdays is IDR 2,118,040 per night. For a 4-star hotel, you can expect to pay around IDR 4,688,484 per night. If you're seeking a luxury stay, 5-star hotels in Cancun generally cost IDR 14,600,879 per night on weekdays.
What are the best family-friendly hotels in Cancun?
Families visiting Cancun often prefer hotels like Ocean Dream Cancun by GuruHotel (from IDR 1,896,035), which are well-known for their family-friendly features of spacious family rooms and child-friendly services.
Where can I find the best hotel discounts in Cancun?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.