Hotels near Cheonjiyeon Waterfalls, Seogwipo

I've been back home for a week, and I finally have time to write a detailed review of this hotel, named after the ancient Silla kingdom. First, the good points, which are the only things I found worthwhile. The hotel is built into a cliff, boasting unique natural scenery. It cleverly integrates lush vegetation into one side of the hotel, creating a rich and layered temperate island characteristic. Strolling through it is incredibly relaxing. In the distance is the surging sea, and nearby are cliffs and a sandy beach – being there is truly enjoyable. Now that I've covered the good, here are the things I found intolerable and unacceptable: 1. The room the hotel provided was not the one I booked. I had reserved a mountain-view room with a balcony, but they gave me a room without a balcony, and the window overlooked a parking lot. 2. After I requested a change, the hotel moved me to another room. It did have a balcony, but it was still near the parking lot. 3. What made me even angrier was that the hotel clearly hadn't cleaned thoroughly. In the new room, I found uncleaned hair in the sink and water stains in the bathroom. The picture shows hair in the basin. 4. After communicating with the hotel again through Trip.com, the hotel staff at the front desk was expressionless throughout, with dull eyes and mechanical service, showing no apology whatsoever. They showed me another room that was even worse than the current one. I had no choice but to ask the hotel staff to clean it again, and I ended up waiting for nearly two extra hours because of this. 5. The hotel breakfast was terrible. The local specialty food was extremely unappetizing and hard to swallow. The coffee used low-quality beans. There was an area that seemed to be for Chinese food, which was completely unrecognizable. The fruit selection was basic, truly basic. The only edible options were the Western food and ice cream, which were actually good. Perhaps you might think my review is harsh, but given the room rate I paid, I feel I have the right to be this critical. And for breakfast, at nearly 300 RMB per person, honestly, 'basic' is the only word I can use, especially for the fruit. The entire staff at the Shilla Hotel seemed to have a grim, tense, and deliberately distant demeanor, which was genuinely off-putting. Overall, I'd say this hotel completely fails to meet expectations. Many areas need significant improvement. If I had to choose again, I definitely wouldn't stay here.

The hotel environment was just okay, to be honest. We were assigned a ground-floor room, and you could walk straight out to the outside from the balcony door, which meant privacy was a bit lacking. There were tons of tour groups every day, making check-in a slow process. On our second day, nothing in the room was replenished. I'm pretty sure they only vacuumed the floor and made the bed. Nothing else was wiped down; stains on the mirror and dust on the desk were still there after housekeeping. I had to disinfect and wipe the toilet seat myself, or you'd better bring your own toilet cover, otherwise, you'll find it's dirty even after a quick wipe. Breakfast options were very limited, not much to choose from. Some staff were friendly, but others seemed annoyed by Chinese tourists. Besides being close to the theme park and water park, I generally wouldn't recommend it.

First, my initial thoughts: I was prepared for a 'prison-like' room before checking in, but staying here, I actually found the room small but cozy! Coupled with other advantages, the actual experience exceeded my expectations. Now, for the pros: 1. **Rich Community Facilities:** Besides the accommodation buildings, there's a standalone coffee shop, a standalone small bar (received a free beer voucher upon check-in), a GS25 convenience store (the female staff member was very friendly), a gift shop (at the front desk), and a breakfast/lunch restaurant (you can get a discount if you purchase breakfast at the front desk a day in advance). 2. **Excellent Location for Olle Trail 1:** It's very convenient for those doing Olle Trail Route 1. You can walk to Gwangchigi Beach, the starting point of Route 1, in about 10 minutes. 3. **Friendly Staff:** All the service staff were very friendly and could communicate well in English. 4. **Spacious Bathroom:** Although the room itself was small, the bathroom and shower area were quite spacious. 5. **Free Airport Shuttle:** This was an incredibly valuable service. I took the 10:30 AM shuttle to the airport. No reservation was needed, the bus arrived on time, and it took about an hour to reach the airport. Areas for improvement: 1. **Lack of Hooks in Room:** My room had no hooks, except for two small ones in the toilet. I suggest adding one more in the main room without taking up extra space (I saw some other smaller room types had them). 2. **Soap Dispenser Design:** The hand soap dispenser had a short pump, which was inconvenient to use when my hands were dirty. A longer nozzle would be much better. Overall, it was a very good stay. I would consider staying here again if I plan to do other Olle trails on the Seongsan side.

The hotel was very clean. It's a shame we stayed for two nights and it was cloudy and hazy every day, so we didn't get to see the true beauty of Mount Lu. We stayed in a suite, which was perfect for a family with two kids. The beds were comfortable, and the air conditioning was surprisingly quiet, which is great for light sleepers. Perhaps due to the climate, there were a lot of small flying insects at night, but the staff were constantly cleaning them out of the pool, and the water was very clean. The Ivory Brunch downstairs was delicious, and the supermarket had plenty of options. The changing rooms by the pool were also exceptionally clean, and they even had skincare products available. Highly recommend!

We were quite disappointed upon arrival. We had specifically booked a mountain view room, but were given a city view room with mountains in the distant background—a view that looked nothing like what was advertised in the hotel’s room listing. When we raised this with the front desk and showed them the discrepancy using a photo comparison (our view vs. the advertised one), we were told that the building had been constructed recently and the room photos hadn’t been updated. However, the buildings obstructing our view clearly appeared not to be new, making that explanation unconvincing. What was even more disappointing was the lack of any effort to rectify the situation. The hotel could have at least offered us an alternative room, even a cheaper one with partial sea and mountain views, but this wasn’t done. We ended up paying a premium for a view that didn’t meet expectations, and left feeling misled. Parking The listing stated free parking, but both nights, the hotel car park was full. We had to park in public areas, and one night, we ended up parking at the roadside due to a lack of space. As foreigners unfamiliar with Korean parking regulations, this caused unnecessary stress—we were worried about the risk of parking fines for potentially illegal parking. Other Concerns There seemed to be extra charges for everything. Only two complimentary bottles of water were provided each night. When we went to the lobby to ask for two paper cups, we were told we had to pay for them. Fortunately, this charge was waived—possibly because they were aware of our parking issue—but it still left a negative impression.

Twin room was comfortable and had everything provided (towels, toiletries, water). Wifi was fast. The pillows were too soft for my taste. Keep in mind that this hotel does not have a reception for the majority of the day. You must use an electronic kiosk to check in. It was fine for me, but there isn't an ability to extend your stay. I had to contact the staff by chat. I did my laundry elsewhere as machines only accept domestic cards (no cash).

I went to ICC Jeju for GCIM 2025 conference. This hotel is just 10 minutes walking distance from the ICC. The staff is very cooperative and kind. He can also speak English. The room service and cleaning fascilities are best 👍.

The accommodation is really spacious, and having three bathrooms was so convenient. My kids said this was their favorite place to stay, probably because they're teenagers and enjoyed having so much space to themselves, like their own rooms. But honestly, it was my favorite too! The kids could relax on the second floor while my husband and I hung out on the first. The only minor thing I'd personally wish for is slightly lower pillows. Also, it might have been because it rained the day we arrived, but it felt a bit damp after a while. Everything else was great though!

Good location, parking close by as well as some parking at the hotel. The rooms were clean (bathroom could do with a bit of renovation), comfortable and spacious. The cleaning is every 3 days but fresh water and towels given everyday. We had a kitchen in our room but no way of utalising it as there were no pots, pans or cutlery.

room was clean and spacious for 3 adults. if driving, free parking available and self check in/out through a machine at the carpark lobby. Bottles of water provided every day based on number of pax. location is good, with a nearby local market with plenty of food. quite centralised, distance to hallim/ udo/ gapado are averaged 1hr drive away. Downside: there was only small face towels in the room, no normal big size towels. Probably bring your own towels. overall: will come back! good sea views