Hotels near Toyanogata Park, Niigata City

The hotel itself is quite nice, and the service at the reception desk was excellent. The staff in person were polite and genuinely tried to help with anything I needed during my stay. However, I was very disappointed with the phone service. When I called the hotel and spoke in English, the call was hung up on me. I tried several times and the same thing happened. It did not seem like the staff member on the phone was willing to assist or find a solution. This left a very negative impression. As this is an “International Hotel,” I expected at least basic English communication or an attempt to assist rather than disconnecting the call. I already informed the hotel about this issue and I sincerely hope they improve their phone service permanently. Additionally, the hotel is located 10 mins by walk from the city center so you will likely need to take a taxi to travel around. Overall, the in person service was good but the phone communication experience needs serious improvement.

The hotel service was excellent, and the front desk staff were very friendly. Dinner was a set menu, and breakfast was a buffet. The food was decent. The hot spring could accommodate about ten people. It's a good leisure option for travelers.

I chose this hotel because of its reputation as an old-school establishment, but I was a little disappointed. 1. I have a permanent residence in Japan, so it's understandable that the front desk would ask for my residence card. However, they also insisted on making a copy of my ID, which no other hotel in Japan has ever done, and I found that quite perplexing. 2. There were still hairs from the previous guest stuck to the shampoo bottle in the bathroom, which is simply unacceptable. I wanted to ask the front desk about it, but I was too tired in the evening to even bother. 3. On the bright side, the breakfast was quite good and varied, and the window seats offered a nice view of the city.

The location is perfect because it is next to the Niigata station. However, there were not many things to eat in the morning restaurant.

It was a convenient and easy to understand place just across the road station and footbath. The cleaning was well done and I was able to spend it comfortably. The food was delicious. Especially the breakfast buffet was good. I think it is a good hotel in Cospa. It was good that the large communal bath was large, but I wish it was a hot spring of a more habitual type because the hot spring was tasteless and odorless.

夫婦と小学生子ども2人で行きました。 昔ながらの旅館ですが、清潔感があり、 とにか**こで働くスタッフさんやご飯の美味しさは最高でした。 また、ピアノの演奏や、ウェルカムドリンクなども無料で大変満足な旅館でした。 また、行きたいなと思える旅館でした。 追伸 朝食は決められた献立ですが、大人用、子ども用に分けてくれています。 子ども用の献立も食べやすかったようでよく食べてました。 ご飯の食べ比べも大変良かったです。

Nice hotel withe rooms of various sizes. For me it was spacious enough. Bed was comfortable, would have liked one more cushion. Room was clean an I liked that i could open the window. It was quite hot in the room because the heater was turned on. Even if i turned it off hot air came out. Room was clean and had everything i needed. You can also get things at the front desk. Breakfast was buffetstyle and really very good with a lot of choises, both Japanese, local and western. Location was very convenient near the train station. About max a 5 minutes walk. Near the hotel there are a lot of places to eat or have a drink. At the station is a shopping mall.

【Excellent Location • Natural Sulfur Hot Springs • Heartwarming Late Night】 My stay at the Dormy Onsen Hotel in Niigata far exceeded my expectations, with every detail bringing surprises and satisfaction! 📍 Extremely Convenient Transportation The hotel's location is perfect, just a 6-minute walk from Niigata JR Station. Even with luggage, it's easily accessible, making it incredibly convenient as either the starting or ending point of a trip. ☕ Thoughtful Welcome Treatment Upon entering the hotel lobby, you're immediately greeted by a complimentary coffee machine. A free, unlimited cup of fragrant hot coffee instantly washes away travel fatigue, invigorating you and giving you energy for the rest of your trip (or shopping!). ♨️ Authentic Natural Hot Springs The quality of the hot springs is the biggest highlight! The large public baths are divided into indoor and outdoor baths, all made with genuine natural hot spring water. The strong sulfur smell immediately upon entering is incredibly reassuring. The highlight is the open-air hot spring, cleverly designed with a cave theme. Gazing at the stars or the cave walls amidst the rising steam feels like stepping into a natural wonderland – a truly therapeutic experience. 🍜 Heartwarming Late-Night Dining Delight The most delightful surprise is at night! Every night from 9:30 PM to 11:00 PM, the hotel offers complimentary ”Yonari Kisobaba” – steaming hot and delicious soba noodles to satisfy your hungry stomach after a soak in the hot spring. Not only that, but there are also complimentary Yakult, popsicles, and other snacks and drinks, all available 24 hours a day – this attentive care is simply wonderful! From its location and service to its hot springs and thoughtful late-night snacks, this hotel demonstrates its dedication to its guests. It's definitely the perfect accommodation choice for a trip to Niigata that you'll want to return to again and again! Highly recommended for anyone looking for a high-value hot spring inn.

The location of the hotel was very convenient it was near to everything. Train station, restaurants and shopping centers. The staff were friendly and the room is clean and decent.

The hotel's location is excellent, with a variety of great food options right next door. The breakfast provided by the hotel was also delicious. The service was attentive, and transportation was very convenient. Overall, a great experience! 👍