"We really enjoyed our stay at Hotel Emion Sapporo!
The location is super convenient—just a 9-minute walk from Sapporo Station, with an underground passage so you don't even have to go above ground. This made it so easy to take a 45-minute train ride to Royce Cacao & Chocolate Town. There's also a nice soba restaurant next door and a 24-hour 7-Eleven accessible from inside the hotel—very handy!
The breakfast buffet was outstanding, with daily specials that changed each morning. We loved the mix of Japanese and Western dishes, but the milk pudding with caramel sauce was absolutely divine—a must-try!
The room was a comfortable size and had everything we needed. Highly recommend this hotel as a great base to explore Sapporo. We would definitely stay again!"
"Terrible service and frustrating check in experience with a misleading listing
While the cleanliness and amenities of the property were excellent, the service and check in process were incredibly frustrating.
To be fair, we missed the host’s initial message, which caused some early hiccups. However, the actual on the spot setup is completely unfriendly for self check in. The lobby area requires an access code just to enter. If another group of guests had not happened to walk out and let us in, we would have been stuck outside the building entirely. Once inside, the check in tablet machine was faulty and did not work, forcing us to message the host to manually get our entry password.
The most disappointing part was the host's attitude regarding baggage storage. We specifically checked that the listing included baggage storage before booking this hotel. Yet, when we asked about it before checking out, the host simply told us no and told us to go use a chargeable baggage locker at the train station instead. When I pointed out that it was explicitly listed on their profile, they just claimed it was a mistake and offered no real solution. To make it worse, we literally saw other guests' luggage stored in the lobby, meaning the host just chose either not to help us or they do not care.
The rooms are nice, but the total lack of basic hospitality and misleading information ruined the stay. Would not recommend if you value reliable service because there is no service to begin with."
"Great choice for a stay in Sapporo - Premier Tsubaki
I had chosen the Premier Tsubaki Hotel for a 4 days/nights stay in Sapporo to explore the city and its vicinity.
Its location is just perfect! Next to the main bridge towards Downtown one can allways go on foot to the main Sightseeing and Shopping spots, great!
My rate did not include breakfast and hence and cannot judge it. However, there is a fridge available in each room. So perfect, to care for oneself.
I used the nice gym daily (take into account that there is a long break over noon 10-15 hrs where neither Gym nor Sauna can be used).
House keeping was simply excellent! Great work done
Overall, to me this Hotel makes the best place one could choose to stay in Sapporo"
"I was assigned an older, unrenovated room. Although it was a bit dated, it was still very clean and comfortable. The bathroom wasn't a typical modular unit and was quite spacious.
The hotel is very generous; all guests get complimentary access to the lounge, which offers drinks, alcoholic beverages, snacks, raw chocolate, and some dumplings. Because it's free, it tends to get quite busy.
The biggest downside is the hotel's location. It's near the Tozai Line, but you need to transfer to get to the JR station, making it somewhat inconvenient for getting around. There aren't many shops nearby. There's a Yoshinoya across from Odori, but they don't serve breakfast, and the FamilyMart across the street has very limited options."
"First off, the environment was great, and the facilities felt like a proper hotel. The deluxe single capsule space was also very comfortable. However, my room key, which was in its holder, went missing from my bed! When I went to check out after freshening up, I found the key holder empty. I retraced my steps for dozens of meters, but couldn't find it anywhere. I strongly suspect someone stole it when I went to freshen up and didn't close my curtain... Even though I've stayed in many hostels, I've never had anything stolen before... This card seems to be for accessing floors and the main door, not specific bed numbers, so everyone, please be careful with your personal belongings. Then, it was already checkout time, and I was charged 2000 yen for the lost card. The most frustrating part was when I came back to pick up my luggage. I was sitting at the counter next to the front desk for a few minutes waiting for someone, and then a middle-aged lady from the front desk specifically came over to tell me that after checking out, I wasn't allowed to sit in any of the public areas... I was practically kicked out, and my impression of the place instantly soured."
"This was my second stay at Keio Plaza Hotel Sapporo, and it once again delivered an excellent experience.
The room was comfortable, clean, and well maintained, making it easy to relax after a full day of sightseeing.
One aspect I particularly appreciated was the security. Access to the guest floors requires a room key, providing an added sense of safety and privacy.
The service was also consistently professional, friendly, and efficient throughout our stay. Staff were helpful whenever assistance was needed, and the overall experience felt smooth from check-in to check-out.
The location is another advantage, being within walking distance of Sapporo Station while still offering a quieter environment away from the busiest areas.
The breakfast buffet remained one of the highlights, with a wide variety of choices and consistently good quality.
Having now stayed here twice, I would not hesitate to return again on a future visit to Sapporo."
"The bed area was comfy and spacious, however on my second night I was staying there, I think the AC was turned off because it became really hot and humid inside the room and it was cooler out in the hallway than inside the dorm, which made it really hard to sleep. Cleanliness was not the best. The hallway leading to the hotel entrance was literally black with dirt, as if nobody had ever passed a mop there. People were also allowed to bring their outdoor shoes into the dorm, so the floors were not very clean. Don’t think they ever cleaned any of the floors with soap, but they did make sure the sheets were fresh and clean for new guests (I saw them do it), and they did pick up trash on the floor every day. Kitchen was minimal. There was no stove but there was a microwave and a sink but no cups or bowls if you planned to cook or eat there. There was a space under the beds to store your shoes which was nice. Overall, for the price and the location, it was worth it and I would return."
"We stayed at this hotel for 4 nights, then left our luggage here while we spent a night at a hot spring hotel in Noboribetsu, before returning for another 2 nights.
The front desk staff were extremely thoughtful and helpful in storing our luggage and making all the arrangements smoothly.
We stayed in a triple room, which was said to be the largest available. However, for 3 people, it did feel a little bit small.
Unfortunately, the breakfast restaurant was closed for upgrade for a month, so we only had the chance to enjoy it once. That was a bit of a pity."
"Used the hotel as my base for day travels to Otaru, Furano / Biei. First overnight stay was without breakfast but that was lucky as I saw overflowing waiting crowds even at 6.45am!!. Subsequent stay was 4 nights - buffet spread was good and delicious - but 4 days of similar breakfast was abit repetitive - fresh omelette counter was manned by 1 person … not the efficiency I think of for Japan. Obvious is also the clearing of tables / turn over are slow due to a petit looking trolley with space for only max 2 trays (the reason for the long queue?)
Room wise was comfortable, but with paper thin walls - i hear baby crying, people coughing or people on phone speakers not to mention the occasional loud thumps on wall ..had to use ear plugs in order to sleep. As it’s End June, the sky gets bright by around 3.30am … and the light leaking from The curtain does not help .. so it was also blind fold.
Overall if not for the the nice and helpful Chinese speaking reception team .. I would have a mediocre experience at the hotel.
Pic of the ‘leaking’ curtain which did not block out the lights for a good night sleep."
"Facilities: Good
Cleanliness: Good
Environment: Good
Service: Good
I stayed at this hotel a few days ago. The location is quite convenient, and it's easy to take a walk to Hokkaido University from here. There are also convenience stores nearby to buy milk, drinks, rice balls, and sandwiches, which is very handy. The hotel breakfast wasn't really to our taste, though."
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GGuest UserThe room was excellent, and the environment was fantastic. A special thank you to the staff for their service. There were staff members who spoke Chinese, which made communication seamless. When I checked out, I forgot my phone at the hotel. The staff called the hotel I was going to beforehand, and then in the evening, they even delivered my phone to my hotel in Sapporo, waiting until I received it. The service was absolutely incredible, and I'm very grateful. It's a place definitely worth visiting.
GGuest UserFacilities are pretty new and in pristine conditions. The staff is professional and quite helpful. We also used the hotel parking with our rental car.
The best part of the stay (and we would highly recommend trying) is the hotel breakfast buffet- great value for price! High quality food, great service and delightful variety.
AAnonymous UserI had a wonderful stay at this hotel and would definitely come back. The location is absolutely perfect, right in the center of town. Having direct access to a mall with shops like Ainz & Tulpe and a bakery right there made everything so convenient. The breakfast was also very good and added to a great stay.
I do have one minor suggestion for improvement regarding the luggage drop process before check in. While the staff member who assisted me was not rude, the level of politeness and friendliness was not quite on par with the exceptionally high standards of service I usually experience in Japan. On a positive note, the staff member who helped me with my luggage delivery on the last day was super friendly and helpful, which I really appreciated.
CChabrior TurbuloThe most comfortable bed I’ve ever had in a hotel.
We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities.
The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch.
The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here.
The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi.
Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.
NNovak001The location is fantastic! You can access Tanukikoji shopping street directly from the back door, and it's a short walk to places like the prefectural office. The room was spacious, and the breakfast curry rice was delicious, especially with an onsen egg (mostly because Hokkaido rice is so good!). Coming back after a day out and having a soak in the large public bath on the top floor was incredibly relaxing.
GGuest UserWe’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.
CCHM@This hotel is truly excellent. Its location is very convenient, just a short walk from the train station. One of the highlights is the complimentary welcome drinks available throughout the day, which adds a nice touch to the overall experience. The breakfast is also incredibly premium, with high-quality options across the board.
Honestly, almost everything about this hotel is great. The only downside is that the room is quite small, making it a bit difficult to fully open a suitcase.
If I have the chance to visit Sapporo again, this hotel will definitely be my first choice.
AAnonymous UserThe room isn't huge, but there's just enough space by the bathroom door for two suitcases. To fully open them and pack, you'll need to use the bed, which is typical for Japanese hotels, so it's acceptable.
It's a bit of a walk to Susukino subway station, a few blocks away, and it's even harder in the snow. I had to go to the Susukino airport bus stop, which is only a few hundred meters away, but with snow and luggage, it would have taken about 40 minutes to walk. I ended up taking a taxi from the hotel entrance, costing less than 100 RMB, and got there in just a few minutes, which was very convenient.
Overall, the price was reasonable, around 400+ RMB per night.
GGuest UserLocation is in between Sapporo Station and Susukino shopping street (slightly further) but walkable.
Considerably ok for room size and location.
Pros: Hotel Breakfast is good.
Cons: Housekeeping is on Day 4and every subsequent 3 Days of stay, I stayed for 7 nights so only entitle for 1 day housekeeping.
Overall still a good choice
What is the average price of a hotel in Sapporo for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Sapporo this weekend is €228 per night. For a 4-star hotel, the average cost is €265 per night. If you're looking for a luxury experience, 5-star hotels in Sapporo this weekend typically cost €451 per night.
How much do hotels in Sapporo cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Sapporo during weekdays is €202 per night. For a 4-star hotel, you can expect to pay around €226 per night. If you're seeking a luxury stay, 5-star hotels in Sapporo generally cost €381 per night on weekdays.
What are the best places to stay in Sapporo?
Some of the best places to stay in Sapporo are near popular attractions like Jozankei Onsen and Tanukikoji Shopping Street, offering easy access to key sights and amenities.
Where can I find the best hotel discounts in Sapporo?
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