Hotels near Sakyukan, Niigata City

"The hotel itself is quite nice, and the service at the reception desk was excellent. The staff in person were polite and genuinely tried to help with anything I needed during my stay. However, I was very disappointed with the phone service. When I called the hotel and spoke in English, the call was hung up on me. I tried several times and the same thing happened. It did not seem like the staff member on the phone was willing to assist or find a solution. This left a very negative impression. As this is an “International Hotel,” I expected at least basic English communication or an attempt to assist rather than disconnecting the call. I already informed the hotel about this issue and I sincerely hope they improve their phone service permanently. Additionally, the hotel is located 10 mins by walk from the city center so you will likely need to take a taxi to travel around. Overall, the in person service was good but the phone communication experience needs serious improvement."

"I stayed in a single room for a concert. Although the building is older, it has a calm atmosphere, is very clean, and the front desk staff were very helpful. The breakfast was delicious, and I would like to stay at this hotel again when I visit Niigata."

"I chose this hotel because of its reputation as an old-school establishment, but I was a little disappointed. 1. I have a permanent residence in Japan, so it's understandable that the front desk would ask for my residence card. However, they also insisted on making a copy of my ID, which no other hotel in Japan has ever done, and I found that quite perplexing. 2. There were still hairs from the previous guest stuck to the shampoo bottle in the bathroom, which is simply unacceptable. I wanted to ask the front desk about it, but I was too tired in the evening to even bother. 3. On the bright side, the breakfast was quite good and varied, and the window seats offered a nice view of the city."

"Very nice hotel. Very comfortable, rooms very nice. Lots of choices of restaurant within the hotel. It's a bit of a walk from the Niigata train station (10mins?) so if it's cold and snowing, maybe abit more challenging, but on a nice weather day, it's a pleasant walk. Staff are super nice. I requested more pillows and towels, and were brought to my room very quickly."

"I had a wonderful stay here as a solo traveler. The location was very convenient, with easy access to public transportation, restaurants, and convenience stores. The room was clean, comfortable, and had everything I needed for a pleasant stay. The staff were friendly, welcoming, and always willing to help whenever I had questions. The facilities were also well maintained and made my stay even more enjoyable. Overall, I had a great experience and would definitely stay here again if I visit the area in the future. Highly recommended!"

"Very nice hotel with a large public bath and good facilities (gym, pool etc.). Breakfast is great and they provide the Niigata rice cooked in the traditional way, a must try! Just that there is a distance from the JR station and one of the crossings to get there requires a go up bridge. But you can go around it to avoid it."

"I've not ever stayed Dormy Inn and this was the first time. It was very nice and impressive. Good onsen and clean facilities. I will try to find Dormy Inn chain near the places I plan to trip to. Thank you so much for the nice services the hotel provided."

"I stayed in a standard semi-double room with a room-only plan that was on sale due to the live performance at Toki Messe. It was conveniently located within walking distance of Toki Messe. There was a convenience store and post office nearby, and a short walk away there were a few restaurants, so I had no trouble finding food even though I checked in late. I didn't have much opportunity to interact with the staff as I didn't use the restaurant, but the room was very clean and had all the necessary amenities."

"Check in and out is fast. Being part of JR Train Group gave it immediate accessibility in same building in 2 to 4 minutes. Hotel lobby 3rd floor is same floor with JR entrance. Besides Seven Eleven store and about 40 meters distance walking to Yoshinoya. Many food shops around South ,West,East entrance. Bic Camera just across street. Room is ok with bath separated from toilet."

"This was my first stay here, and the service was truly impeccable. The selection of amenities available at the front desk, along with the welcome drinks, was very generous. It rained throughout our two-day visit, but the staff were very accommodating and kindly lent us umbrellas. Breakfast was also absolutely delicious."