Hotels near Niseko, Niseko

This was my first stay at Sanu Niseko. Although it was a short one night stay, I was very happy with the experience. The property was extremely well designed, amenitized, and fitted out. Although the space was not very big, it was right sized and very comfortable. The various appliances and equipment (sound, video projector) were great touches and set up the visitor for a full experience. This was not just a hotel or villa property, but a getaway resort experience, or glamping plus plus. Everything worked, and was designed and placed logically. The sauna arrangement was perfect, and the skylights a delightful addition. I look forward to returning with my family.

This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included. It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel. The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options. There was no gym in the hotel and difficult to do some proper full-body exercise. Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us. We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better. Staff in general was very helpful and friendly and some of them spoke English and Chinese. The hotel was short of staff IMO. I could see them running around in the hotel. The ski equipment room could be equipped with better facility to dry ski boots and gloves. Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway. The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.

My daughter and I arrived here for one night and found our stay very comfortable and luxurious, although it was only a brief visit. The room was a great size and the beds were very comfortable. Unfortunately we were unable to add an additional guest for dinner that evening, who was also staying in the resort so instead we chose to cancel dinner and eat out all together. Similarly we were also unable try the food at breakfast as we arrived just before 9am, but were too late so please ensure you arrive with plenty of time to go. I would have liked a longer time there to try the food and also the Onsen as the hotel was lovely.

I had a very nice stay here in winter. The snow was heavy and covered the cottage. It is so beautiful. They provide good amenities include the heater and kitchen. But the location was not ideal for public transportation. The nearest bus stop is 1.2km from the cottage -Fujiyama ( bus to Niseko station or any ski resort). However GoTaxi apps are available to save you. And the nearest convenient store 7E is about 1.7km from the cottage. I love to stay here and hopes to coming back next time. And from the cottage you will see a very nice view of Mount Yotei as well.

The plus point of this hotel is the outdoor mixed gender onsen. The location is inconvenient, although there is shuttle bus provided but limited time slot. There is no convenience store or restaurant nearby. I was advised the late check out rate at ¥3300 per hour but I was confused when 1 of the staff advised another guest at ¥2200 per hour. Why double standard? I guess maybe it depends on the room type?

Our two-night stay included half board, featuring one Japanese-style dinner and one Western-style dinner. We upgraded to the venison steak for the Western meal, and it was incredibly lean yet tender, and absolutely delicious without feeling heavy. We also hiked to Shinsennuma and stopped by Iwanai on our way. This hotel is highly recommended and truly lives up to The Ritz-Carlton Reserve's reputation. The onsen was excellent as well, making for a truly perfect stay.

Location is good for snowboarding in Annupuri Ski resort. The hot spring or Onsen is also great! The staff member are really helpful and kind. However the room had a bad Oder, when we requested to change rooms, we found all rooms has bad Oder…. Which is troubling… All the faculties except onsen needs payment. NOT FREE. The food is okay… not recommended if you don’t eat Pork. Most of the dishes are cold or room temperatureat best. The tea is amazing tho.

The service was fantastic! The hotel is new and the facilities are great, especially the rooms, which were incredibly thoughtful and had everything you needed. During ski season, you can take the ski lift right outside the hotel. I'd love to come here every year.

This hotel is conveniently located near the Moiwa and Annupuri ski resorts, with a handy shuttle service. The scenery is beautiful, breakfast is delicious, and the rooms are incredibly spacious, with the option to self-cater. There's also a large public bath and massage room on the 3rd floor, and ski lockers, washing machines, and dryers on the 1st floor – excellent facilities all around. The staff are friendly, and there's even Chinese-speaking staff available. The only downside is a sewer smell, which seems to permeate the entire hotel.

The onsen and hotel was in a great location if you like to backcountry ski. The room was spacious and decently clean with pretty comfortable beds, though a bit hard. It is kind of far from any services so make sure to pack some extra snacks and beers. The chef was out on vacation while we stayed so we had to get dinner in town each night which was a lot of driving in pretty gnarly weather. Overall, our stay was great though! Would definitely stay again. Would make sure to include the dinner and breakfast in our next stay.