Hotels near Pentacity Shopping Venue, Balikpapan

The room is nice, clean and tidy, and the service is friendly. It's just that the facilities in the application are not in accordance with the original.

check in and check out were super easy and quick, excellent service. The rooms are big size for this price, a bit noisy from evening music background from corridors but livable. The breakfast spread is fantastic with local cuisines which are new to us, very yummy and the the breakfast teams are very nice and friendly Lication is abit far out from any nearby local restaurants or tuckshops, no proper pavements for walking but it is nice to see the local mosque and local houses nearby Wifi is excellant as well

Nice hotel to stay in Balikpapan, location litte bit unique because going high from mainroads, breakfast also unable to request eggs.

This is my second time staying here, and once again, I had a pleasant experience. The room and bathroom were clean, and the facilities were excellent. The breakfast offered a good variety of food, though I hope to see improvements in flavor in the future. Additionally, I noticed that some of the beds are a bit worn and no longer as firm as they should be—hopefully, this can be addressed. Overall, it's still a great place to stay

Hotel was tired and staff are inexperienced in the hospitality industry. Room: stayed on 8th floor. Pillows had strong sweat smell and looked like they havent been changed in a while. Room decor was pretty basic with basic laminate flooring. In the bathroom there was complimentary shower gel and shampoo but when the bottles were pressed, it was very watery and seemed like the staff had simply topped it up with regular water. Room internet was also extremely poor and I gave up after half an hour of trying. Breakfast was a big spread but not of high quality. The bubur was lumpy. Fried chicken was tasteless (possibly indicating being frozen for some time) and the chefs cooking the indomie simply threw the noodle cake into a half filled water bath and did not stir or monitor the cooking resulting in half cooked indomie. Breakfast section also smelled like a massive cigarette factory as there were smoking sections. Upside: Great location as part of a mall development. There is a comfortable lounge in the lobby conducive to meetings and afternoon catchups. Staff at the lobby lounge were very pleasant and efficient and went out of their way to clear our cups quickly and take new orders. Always smiling. This hotel is a very stark contrast to the mercure semarang where we spent the previous night.

Small room but just nice for 1 person. Location is great, and there is a designated parking for midtown too. The only downside was that the AC is old so it made a lot of noise.

The hotel in general is poorly maintained and not clean. Some of the toilets in the lobby area were out of order and dirty/stained. The sink in our 3 rooms were cracked in the middle and plastered to keep the slabs together, however the drainage water keeps on dripping down to our feet everytime we used the sink. The bedsheets, pillowcases were not freshly new when we checked in, all the safety lockers were not working after seeking help from the maintenance, and all the fridges in all 3 rooms were either broken or missing. The aircon in our rooms were working well, however,  the aircon at the breakfast area were not working. Other clienteles were trying to get the best sitting location near the air blowers provided. we ended up sitting next to an open doorway for breakfast to get some fresh morning breeze. Food selection were limited, and the local spread was somewhat not as tasty or as fresh as other local hotels we have stayed before. We can see that the hotel used to be a grand and beautiful place, it is just a shame to see such a majestic building as Tjokro has lost its sparkle..

Lokasi hotel ditengah kota ..dekat dengan mall ..cukup berjalan kaki sudah sampai. Terdapat kolam renang dan fasilitas room service yang ramah.... Nampaknya sarana prasarana sudah banyak perbaikan

Facilities: Although the facilities are relatively old, they are well maintained. Hygiene: There is a dedicated person to clean every day, very responsible. Environment: Sea view room, sea view swimming pool, pleasant scenery. Very satisfied.

The apartment fits the middle budget, the location is far from malls and places to eat, the cleanliness is quite good because the apartment is quite old and still needs more maintenance, including facilities that need to be improved and services that are still not optimal.