GGuest UserVery well kep, nicely designed and comfortable hotel. Most of my experience matched fully, what I would expect from an well known upscale hotel.
However, my room didn't had any power outlets and no light switch in reach of my bed (I couldn't charge my phone and look at it while lying in bed) . The lights above the bed didn't seem to work (or I couldn't find the matching switch).
These issues seemed to apply only for my room. Others in my group said their rooms didn't had these issues. They in return complained about noise (5am prayers opposite their window and noise from the neighouring room), while I found my room super quiet.
Wifi is provided and easy to login, but with very mediocre bandwidth. Even whatsapp calls had quality issues.
The processes might need a bit of ironing out (tongues instead of a ladle for soup, no spoons that fit into the yogurt shot glasses, rooms not ready for check-in by 3pm), but the staff was super friendly and could fix all issues quickly. It really wasn't a big issue at all.
The breakfast buffet was good and had some very tasty items, notably the Tahu Kentong Sambal.
It was generally a very nice and relaxing stay in a not crowded, luxurious hotel. If I could get a room with a power outlet and light switch next to my bed, I would rate it 5 stars and would book it again.
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