Pacific Palace Hotel
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Batu Ampar
Pacific Palace Hotel
Jl. Duyung, Sungai Jodoh, 29432 Batu Ampar, Batam, Riau Islands, Indonesia
Show on map
We Price Match

Last booked 10 hrs ago






Highlights
Free parking
Delicious breakfast
Top local pick
Ideal location
Excellent serviceShow more
Amenities
Indoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parkingFree
EV charging station
All amenities
Property Description
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
Show more
9.0/10
Nice environment. The staff is friendly and helpful. Had a nice stay.
All 174 reviews
Surroundings
Airport: Hang Nadim International Airport
(19.7 km)
Landmarks: Masjid AL UKHUWAH
(180m)
Landmarks: Geotravel batam
(240m)
Landmarks: Kilas 7 Tv
(460m)
Landmarks: Masjid Nurul Hikmah
(500m)
Landmarks: Nite & Day Hotel Batam - Jodoh Square
(510m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Cabin Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
18
Deluxe Twin Room
2 Single bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Pacific Suites
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
80m² | Floor: 7
Has window
Non-smoking
Check Availability
1
Sanrio Themed Family Suite
1 Single bed and 1 Queen bed
Has window
Non-smoking
Check Availability
17
Cabin Double Room
1 Queen bed
24m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
1
Captain Room
1 Single bed and 1 Queen bed
Non-smoking
Check Availability
16
Deluxe Triple Room
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Wardrobe
Check Availability
17
Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
18
Deluxe Double Room
1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
174 reviews
20 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 3 months.
- Cleanliness8.9
- Amenities8.9
- Location8.9
- Service9.1
Average for similar properties in Batu Ampar

Review summary
Powered by AI
Location: The hotel is conveniently located near Harbor Bay, providing easy access to ferry terminals and local attractions. Guests appreciated the proximity to restaurants, food courts, and scenic beach views, making it ideal for exploring the area.(based on 21 reviews)
Guest User
November 3, 2025
Good breakfast spread, got swimming pools with different pools, gym and nearby Harbour Bay. Also got shuttle bus to BCS and GrandMall
Jess CWei
October 28, 2025
Nice environment. The staff is friendly and helpful. Had a nice stay.
Nazrie’s
September 15, 2025
Great hotel experience
Have a nice breakfast with family wide range of choice
Eynnalyn
July 12, 2025
Room is clean and very spacious. Breakfast also not bad. Easy to access. Price also affordable. Very enjoyable stay. Will book again if got an discount from apps for the booking.
Guest User
July 9, 2025
The room was clean and the swimming pools was big enough, breakfast was nice to me. The bed was clean and the shower room also tidy and clean. Overall was good 👍
Peter Ang Poh Soon
April 17, 2025
Group of helpful staff decorated my room on my anniversary celebration, appreciate in their effort to make it a most memorable occasion for us. Thanks to the amazing teamwork 💜
pooiyee hoh
July 30, 2025
nice service, love their surprise😍
Guest User
August 19, 2025
Enjoyed my stay here. Nice breakfast. Excellent!
Services & Amenities
Most popular amenities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Public parking
Free
EV charging station
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Karaoke
Additional charge
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Wi-Fi in public areas
Indoor swimming pool
Spa
Gym
Restaurant
Conference room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
English
Indonesian
Food & drink
Convenience store/kiosk
Bar
Halal meals provided
Room service
Health & wellness
Gym
Massage room
Sauna
Spa
Additional charge
Public baths
Fitness session
Activities
Karaoke
Additional charge
Nightclub
Public areas
Executive lounge
Elevator
ATM
Cleaning services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's pool
Business services
Multi-function room
Multimedia display system
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Safety & security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. PHP 1,060.77) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the hotel



- Cash
Property Description
- Opened: 2008
- Renovated: 2018
- Number of Rooms: 180
Phone:+62-778421111+62-82169691111
Email:reserve@pacificpalacehotel.com
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What’s the cancellation policy at Pacific Palace Hotel?
The cancellation policy at Pacific Palace Hotel depends on your room type and booking terms.What’s the cancellation policy at Pacific Palace Hotel?
What are the check-in and check-out times at Pacific Palace Hotel?
Check-in at Pacific Palace Hotel starts from 15:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Pacific Palace Hotel?
Are pets allowed at Pacific Palace Hotel?
No, pets are not allowed at Pacific Palace Hotel.Are pets allowed at Pacific Palace Hotel?
Does Pacific Palace Hotel have a restaurant on-site?
Yes, Pacific Palace Hotel features an on-site restaurant serving Chinese cuisine.Does Pacific Palace Hotel have a restaurant on-site?
How do I get to Pacific Palace Hotel from the nearest airport?
The nearest airport is Hang Nadim International Airport, located about about 31 mins from hotel by car (19.7 km) away.How do I get to Pacific Palace Hotel from the nearest airport?
Does Pacific Palace Hotel offer airport transfer services?
No, Pacific Palace Hotel doesn’t offer airport shuttle or transfer options.Does Pacific Palace Hotel offer airport transfer services?
About This Property
| Nearest Airport | Hang Nadim International Airport |
|---|---|
| Distance to Airport | 19.68KM |
| Average Price From | PHP3795 |
| Hotel Star Rating | 4 |












