"We had a wonderful stay at The Clermont London, Victoria. The location is excellent, with the hotel situated right next to Victoria Underground Station, making it incredibly convenient for getting around London.
Our child received a lovely welcome teddy bear upon check-in, which was a thoughtful touch. As there were three of us, we were also given three complimentary drink tokens that could be redeemed at any of the hotel's restaurants.
Our room was quiet and comfortable. The only minor inconvenience was that we had to take one lift to the 4th floor, walk through a connecting corridor to another building, and then take a second lift to reach our room.
One feature we really appreciated was the direct access to Victoria Station via the hotel's back entrance. When returning to the hotel, we could simply tap our room key card to enter through the back entrance instead of walking around to the main entrance.
There is also a convenience store just outside the back entrance, and the Hop-On Hop-Off sightseeing buses stop right in front of the hotel. Buckingham Palace is within easy walking distance, making this an ideal base for sightseeing.
The breakfast was Western-style, with a good selection of hot and cold items, and the quality was good. However, the menu remained largely the same each morning. It would be great if the hotel could offer a little more variety for guests staying multiple nights.
Complimentary drinking water is available upon request. The only thing to note is that the bathroom has a shower-over-bathtub rather than a separate walk-in shower.
Overall, this is a fantastic hotel with an unbeatable location. We would definitely stay here again on our next visit to London."
"I stayed at Sidney Hotel Victoria during a very unexpected and urgent two-day trip to London. Because everything happened last minute, I had very little time to choose where to stay. This hotel simply seemed like the most practical option. I had seen a few mixed reviews beforehand, so I arrived with fairly normal expectations. What I experienced instead was a stay that genuinely exceeded them.
I arrived at the hotel at around 4:00 AM after a long and exhausting journey. Despite the extremely late hour, I was welcomed by two incredibly kind and professional staff members at reception who helped me check in quickly and smoothly. I had forgotten to bring a UK adapter, which could have easily been a problem, but they kindly lent me one without hesitation. That small gesture already made a huge difference after such a long night.
When I entered the room I was honestly surprised. The room was spacious, very comfortable, and absolutely spotless. Everything was perfectly prepared and very well maintained. It had all the essentials a traveler needs, including a kettle with instant coffee and tea, toiletries, and everything needed for a comfortable stay. After reading some reviews beforehand, I was not expecting the room to be this pleasant, so it was a wonderful surprise.
The breakfast was a simple English breakfast, but it was fresh, satisfying, and more than enough to start the morning feeling full and ready for the day. It was exactly what you need before heading out to explore the city.
Check-out was just as smooth as check-in. The staff were very helpful and kindly stored my luggage for a few hours before I had to leave for my flight, which made my last day in London much easier and stress free.
I would especially like to thank Manali for her warm smile and welcoming personality. She truly made the stay even more memorable. She was incredibly kind, friendly, and we shared a bit of small talk that made the experience feel very personal and genuine. Staff members like her are truly what make a hotel stand out.
My overall experience at Sidney Hotel Victoria was excellent. The location is fantastic, the rooms are clean and comfortable, and the staff are genuinely welcoming and helpful.
I would absolutely stay here again and highly recommend this hotel to anyone visiting London."
"The room was quite spacious for central London, and it was super convenient for seeing Wicked, right next to the theatre. It's also just a two-minute walk from the tube station, making it easy to get anywhere."
"Great location very easy checking in and explanation in getting to our capsule was very clear.
The toilets and showers were mostly clean and I did see cleaners in there through out the day.
I took a lock with me for when I was not in the capsule and was happy to use it so we could leave our bags and feel secure.
The bed was comfortable and clean and with plug socket and cable section a fan for circulation and light everything you need."
"The hotel's location is excellent. It's just a few minutes' walk from Victoria train station and about ten minutes from the Tube station. To the right, just a short walk away, is the long-distance bus station, making it convenient to go anywhere. The hotel's layout is quite compact, with many twists and turns inside. The front desk staff, perhaps seeing I was traveling alone, gave me a room on the first floor. Although small, the room had everything I needed and was very clean. I could even open a standard-sized suitcase after closing the bathroom door. According to the fire escape plan, this room was in the middle of the first floor, so while there was some train noise, it wasn't too loud. However, other guests closing their doors late at night were quite noisy! The internet in the room was good; I could play Honor of Kings and Genshin Impact without any lag. The 9 AM breakfast was quite mediocre, and the towels were a bit old. They do offer free luggage storage."
"The staff were especially wonderful and I felt at ease. As others have written, there is no elevator, but the staff carried my heavy luggage up to the third floor, which was very helpful.
All the necessary amenities were provided.
I was a little worried because hot water was taking a while to come out of the shower, but after waiting for a while, it came out fine and I was relieved.
If I have the opportunity to go again, I would like to use it!
Thank you very much."
"The location was incredibly convenient, with Buckingham Palace and Big Ben within walking distance. Plus, Victoria Station and St. James's Park Station were both just a short walk away. Breakfast typically started at 7 AM on weekdays, but on Sunday, it was 8 AM. I had an early flight from Gatwick and was worried about missing it, but the hotel kindly prepared a takeout breakfast for me just after 7 AM, which I really appreciated. Overall, it was a very satisfying stay."
"Good location, very close to Victoria Station, and there are many shops in the area. Our room was in an annex building in the basement, and it was tiny. The worst part was the sewer smell we had to endure for all four nights of our stay. I expected something much better from a Best Western hotel. Poor value for money."
"I stayed in a B-level room, and it seems like others have mentioned this too: it's right by the hallway and the service area. There's all sorts of water noises at night, and the slamming of doors from the next room is incredibly loud. The location is absolutely terrible. The service is good, and the hygiene is pretty clean, but it's ridiculous that this basement room has no window (which wasn't mentioned). Other than that, everything else is fine, the facilities are decent, and the bathroom is very clean. Free Wi-Fi is provided."
"This hotel is absolutely perfect. It has all the benefits of big hotels while offering a homey feeling. The lobby area is super inviting and comfy (watching a match of the world cup with other people staying there was so much fun!). The rooms are not super big, but they are so well organized that they feel roomy. The amenities in the room are of top quality (hello Smeg!) and the fridge is a decent size to put lots of food if you prefer cooking to eating out. You have all you need closeby, including the Victoria Station which is central to so many things, it made traveling around so easy!
We had a room on the 4th floor on the street side and we didn't hear a sound, so sleeping was super easy! The beds are super comfortable and the table area is very well organized when having a meal.
And I cannot say enough about the staff! They are super helpful and quick to help, and always with a smile!
I am now a The July fan for life!"
Amazing
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GGuest UserOverall, my stay was quite pleasant. The room was generally clean and well-equipped. The location and transport links were decent, and the check-in process was smooth. The staff were friendly and helpful when I needed assistance. There's room for improvement regarding some of the facilities and soundproofing, and a bit more attention to detail in cleaning would be great. Considering the price and overall quality, it's a reasonable option, especially for a short stay.
GGuest UserThe room facilities are complete and comfortable, and the location is excellent, with commercial facilities and a subway station nearby. The restaurant and bar on the top floor are fantastic. The downsides are that the room size is not very large and the air conditioning system isn't always very powerful.
GGuest UserThe location is perfect, close to many supermarkets, restaurants, pubs, and souvenir shops. Plus, if you're a Queen fan, you're just a 4-minute walk from Freddie Mercury's house. The only downsides I can mention are that they don't speak Spanish and there are no Spanish channels on the TV. Also, the buffet didn't have much variety, although the food was good, it was missing things like olive oil and other types of fruit. It's decent, but there's room for improvement.
GGuest UserGreat location for Piccadilly and the London sights. Breakfast was also fabulous. Staff at the hotel go above and beyond. Special thanks to Radi Dimiatrova and Kariny Cazuza for their careful preparation of our room for our arrival. This was a reunion for me and my daughter and it was a great surprise. Thanks to all the hotel staff who looked after us during our stay and for the bar staff for looking after us with Negronis one night in the piano bar!
LLily77dddOn my first night, everything in my room was fine except for a problem with the air conditioning. It kept making a very strange and incredibly loud noise, which prevented me from sleeping properly. The next morning, I had to go to the front desk to switch rooms, but then I had to wait until 2:00 PM to check in again. Honestly, the new room wasn't as good as the first one. It felt a bit old and the bathroom's exhaust fan constantly smelled of smoke. To top it off, the fire alarm went off at 11:00 PM that night – everything was just so bizarre. Plus, the third floor was very noisy, and I'm not sure why; it seemed like the staff were living there. The lighting in my room was also faulty, flickering between dim and bright. The pictures are of my first room, which looked much newer and brighter.
BBoYanboThis is a 'decent' hotel. Yes, that's the word. The facilities aren't brand new, but the mattress in the room is still comfortable, the towels are still soft, the toilet paper is still thick, and the hygiene standards are consistently good. The breakfast is a classic English breakfast, meeting the expected standards for a four-star hotel. The location is excellent, situated in a wealthy area of London with very convenient transportation; the subway station is right next door. And the price, especially during the off-season, offers fantastic value for money. Backed by the Millennium Hotels Group and Singaporean capital, it's surprisingly good – the hotel's own restaurant serves authentic wonton noodles and Hainanese chicken rice! Plus, guests get discount coupons! If I had to summarize in one sentence, I'd say this is a well-managed, old-fashioned but not outdated hotel.
JJo WarawutIf you're staying here, you'll find the price reasonable, under 10,000 baht per night, especially since it's in Zone 2. Most places further in are over 10,000 baht. The hotel is clean and the service is standard. We requested two connecting suites for our daughters, and they had a sofa that converted into a bed. The furniture might look a bit dated because the hotel is old, but many things are clean and new. I liked the new Nespresso capsule coffee machine with complimentary large capsules. The tea here is also good. The bathroom has a bathtub with good water pressure, and the shampoo and conditioner smell nice. The only reason I didn't give it five stars is because it's a bit old and the mattress isn't very soft. But overall, it was a comfortable stay.
AAnonymous UserIt was great stay in Berjaya Eden! I personally live the vibdes. It was walking distance to Bayswater station and Queensway St.
It also easy for you to find the halal foods. Its everywhere and easy to access!
This is my second time to stayed here. The staff was really good and polite.
Eventhough the room that i choose was a little bit “not so spacious” but its ok as long as it walking distance from one to another.
Will repeat?? Of course YES!!
AAnil ShewakramA memorable hotel stay seamlessly blends comfort, exceptional service, and local charm. The experience begins with a warm, efficient welcome that immediately washes away travel fatigue. Inside the room, pristine cleanliness and thoughtful design create a personal sanctuary, featuring a plush bed and modern amenities. Delightful surprises, like a stunning window view or complimentary local treats, elevate the atmosphere. Exceptional hospitality shines through attentive staff who anticipate needs without intruding. Dining experiences, from a vibrant breakfast buffet to artisan coffee, celebrate regional flavours. Ultimately, a perfect stay transforms a simple lodging choice into a relaxing, unforgettable highlight of the journey.
GGuest UserEven though it's far from central London, it's about a 15-minute walk to the tube station, and there's a bus stop right outside with frequent services. The hotel is basic, but for the price, it's excellent value for money. I would definitely stay here again. Breakfast is an extra £5.99, and it's absolutely worth it compared to prices in the area. The room was small but functional, with a new bathroom. The only minor issue was that when we arrived at Britannia Inn, they directed us to another hotel (Park Hotel) from the same group, about 500m away.
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