Dds999appalling pressure emails to check in on line - which I ignored- cheerful efficient receptionist booked me in despite emails received a day or so before indicating that not checking in on line might cause difficulties. still only one lift working (seems a long term problem). allocated room on 5 th floor - corridors well carpeted, clean, and rather posh! room clearly upgraded and very nice with posh bathroom, huge tv which was easy to negotiate, kettle & lots of t, coffee & milk - appreciated. efficient heating, comfortable bed but only one pillow & no spare. took 7 minutes to reach reception in the morning as only one (very slow) lift. fabulous vfm, but they need to get lift sorted permanently & stop threatening that not checking in on line could cause difficulties! - actually recommended!
Show more