Hotels near Mayfair Suite, Birmingham

was a great location excellent customer service but unfortunately the facilties in the room did not work was not able to charge my phone the kettle was not working Had to take hot water from reception no health and safety considered and when reported to manager in the morning his response was will get housekeeping to check. That did not help we had children both under 3 and needed hot water. Also when we arrived had to wait for ages as they said that we had not booked a family room for 2 adults and 2 children which is riduculous. As a top the breakfast was good but some items were quite stale.

This hotel was perfect for an overnight stay fir work the bed was extremely comfortable room Very bright and clean reception was lovely the lady on night shift very chatty and welcoming Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager

Firstly, the staff we encountered were lovely, very accommodating and helpful. The reception entrance was promising, being bright and modern with a very pleasant receptionist and smooth check in. However, our room lacked appeal, comfort or anything that made one wish to stay in it for longer than a night. To be fair, we were asked twice on check in, if we would like to move to a different floor. I jokingly asked if there was a problem with the room we'd been allocated but was told no. We were allocated Room 7. Whilst it appeared clean to the best the facilities allowed, it was unpleasant. The bottom of the bathroom door appeared water damaged and rotten. The sink was cracked. The radiator was rusted by urine splashes as situated beside the toilet and the shower was situated in a recess with no curtain or screen, so quickly spilled on to the floor making the bath mat soaked. The lock on the bathroom door didn't work. There was no hair dryer. Only one USB point within the very small TV which only charged if it was on. Being on the ground floor, our window opened out on to the narrow walk way and one poor man walked into it on his way to reception. SatNav instructions take you to a dead end further down the road and several attempts at finding our way around the God awful roundabout eventually led us to a very small parking area at the front of the hotel. Breakfast at 9.00 pm was initially disappointing. One plate was available, no bread for the toaster, no milk for the cereals. One sausage, no beans, no bacon. More food did eventually appear, as did plates, and it was very nice. The croissants and pastries were lovely too. The coffee machine was good. As mentioned, the staff were very good and we requested an iron which was bought to us quickly with a board by a lovely young man. The bed was awful. Rock hard and not much comfort from a meagre duvet that was so thin that initially we thought it had been forgotten. Anyway, one night, cheap and basic. Served its purpose but would look elsewhere and pay more. Think we were just unlucky.

Was little bit cramped but great comfort and entertainment need to always check their amenities

The room is spacious especially if you have luggage to open. Clean and comfortable bed. Breakfast is good. Location wise, walkable to Birmingham New Street train station given you don’t have big heavy luggage. Although I can hear the people outside but it’s not really bad. You can ask for some essentials if you forgot yours, available at the reception. The staff were nice and accommodating.

The location is rather off, it’s not convenient to go shopping, but the hotel has a restaurant and the surrounding environment is also good. Generally speaking, if you are going to the surrounding area, it is a good choice

I recently stayed at this hotel for a night with a friend, and we had a great experience! The ambience was lovely, and the room was comfortable. Although we didn't get a chance to try the food, the overall stay was pleasant. I'd definitely recommend this hotel for a short stay. 👍”