"We had a wonderful stay at Hotel Charlemagne By HappyCulture in Lyon! Everything exceeded our expectations. The hotel is modern, clean, and very comfortable, with spacious rooms and a peaceful atmosphere — a real plus in the city center. The location is perfect: just steps away from the Perrache station, tram and metro stops, and within easy walking distance to the old town and the riverside. There are also plenty of restaurants, cafés, and shops nearby.
The staff were exceptionally friendly and helpful, and they kindly allowed us to check in early at no extra cost. Breakfast was delicious and offered a good variety. Overall, this hotel offers excellent value and a perfect base for exploring Lyon. We’ll definitely stay here again on our next visit!"
"This hotel is pretty much your standard domestic budget hotel, and Novotel, being a global chain, is consistently decent worldwide. This particular Novotel in Lyon even waived the parking fee, which was a nice touch. The front desk staff were all very welcoming."
"The price was reasonable and offered great value for the quality provided. The room was clean and well-maintained, making the stay very comfortable. The breakfast was also quite good, with a nice variety of options. In addition, the location was convenient and well-situated, making it easy to get around. Overall, it was a very satisfying stay."
"The room was fairly clean and tidy, and the service attitude was very good. The room wasn't very spacious, and the facilities were quite basic. The location isn't near the main train station, nor is it close to the Old Town's tourist spots. Overall, my experience was just average."
"It’s conveniently located right next to the train, tram, and metro stations, yet surprisingly quiet. The service is good, and the hotel breakfast is excellent.
The lift is old and occasionally unreliable, though the hotel is currently upgrading it. There was only one functioning coffee machine during our stay, but fortunately, the queue was never too long."
"The location is great, right in the city center. The host was very welcoming; we arrived super early on the first day and stayed in the lobby for a long time, and they didn't rush us out. The room is super small, and even though there are two bathrooms, one is only for showering and not for using the toilet. The toilet in the other bathroom had some issues with the hot water. Only one of the two bedrooms has a door. However, considering the low price and cleanliness, it's still worth it."
"First of all the staffs are very friendly and kind! And the room was very clean and cool!!! And it's really near with bus and train staion so it's really good! If I back to lyon I'll choose this hotel again"
"Quite nice. It gives off a friendly vibe and is conveniently located. Since it's an apartment-style hotel, the front desk collects a deposit upfront, which is then returned upon check-out. Those who mind this detail should consider it carefully. Otherwise, it's a very comfortable and pleasant hotel."
"Oda aşırı ufaktı. Dolap yoktu öyle açıkta 2 askı vardı. Fön makinesi, kettle, cam bardak vs… yoktu. Tekrar yazıyorum oda o kadar ufaktı ki bavul koyacak yer yoktu. Kahvaltıda minimum çeşit vardı.
Personnel sıcak ve ilgili idi. Resepsiyonun oraya sıcak su ve kahve poşetleri koymuşlardı. İsteyen bedava içebiliyordu. Semt kötü,tehlikeli değildi ama çok sakin, hiç kimsenin olmadığı bir yerdi.
Bir daha kalır mıyım? Hayır üç gece ufak odadan daraldım. Odada kettle ve fön makinası da önemli benim için.
Kahvaltıda yetersiz."
"The hotel is very conveniently located. The hotel staff are so nice and friendly too! Will definitely come back next time!"
Very Good
109 reviews
8.5/10
1 night
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9.2/10
Great
EEri_0113The hotel is very close to the station, so the access is excellent.
The room was spacious, clean, and well-equipped with amenities, and I was very satisfied.
The staff at the reception were kind, and when they realized we were tourists, they kindly showed us recommended sightseeing spots and explained how to get around using a railway map.
The next day, a staff member who spoke Japanese assisted us, which made me very happy.
Thanks to this hotel, we truly enjoyed our stay in Lyon.
I would love to stay here again when I visit Lyon next time.
ありがとうございます!
GGuest UserVery well located and very comfortable hotel. Receptionist Ninno was very helpful with car rental and a day trip to Annecy and Ninno is a very cheerfull person. Everything was perfect.
BB ~ LengThe check-in went smoothly until the receptionist told us that we had requested a non-AC room (with the AC to be disconnected during our stay), supposedly based on a note from Trip.com. I told the receptionist that I definitely did not make such a request—especially not in the middle of summer—and asked to see the note from Trip.com.
They couldn’t show me the note and instead claimed that, since I was now denying the request, the note had already been removed.
We were checked into a non-AC room, and the hotel promised to send a technician to reboot the AC. That never happened. Eventually, we were moved to another room where the AC was already functioning.
The whole situation felt suspicious. It seemed like the receptionist was trying their luck by placing us in a non-AC room. What’s even more ironic is that the new room had a welcome note addressed to me, while the non-AC room was completely bare, with no such note.
We definitely won’t be coming back. The hotel staff came across as insincere and pretentious.
GGuest UserStaying in this hotel was quite a miserable experience, barely adequate for a hostel, never mind a 3 star establishment.
The room (although quite clean) was tiny for our party of two. The luggage occupied almost half of the floor, making us jump over it when we needed to move across the room. The window was facing the railway, which was expected on the one hand, but sleeping with it open was very noisy in the morning.
Here is the list of things that were missing compared to a standard hotel experience:
- no kettle (had to be asked for)
- just two paper/plastic cups in the bathroom, no ceramic mugs in the room
- no tea, coffee or anything really to have a snack with
- no safe in the room (common one at the reception)
- no fridge (seriously?)
- no slippers (and they don’t provide them)
- no towel heaters or radiators in the room
- just 3 towels for two people, no hand towels
- no bath robes
- no bide or hygienic shower
- no toilet brush (are you for real?)
- one trash can (without a bag)
- extremely small rooms, no adequate space for two luggage bags
On the positive side, the breakfast was decent, though nothing to write home about. Hot and protein-rich options were definitely limited.
The staff were friendly and helpful. However, upon check-in, I was charged 60EUR as a damage deposit which was not stated when I booked a room. I’m yet to have it returned.
The hotel/network drives this alleged “eco-friendly” agenda but in reality it’s just extreme economy and penny-pinching at the guests’ expense. Very disappointing. 1/5.
YYvetteZZZSingle room was very spacious and the hotel is at a perfect location. Has a little cute pool although the water is a bit too cold for winter. Everything was fine but curiously they put up the history of the ground in the hotel corridor which I found quite creepy for solo travelers lol
GGuest UserI’ve stayed in several The Hostel Paris and last weekend I had the chance to stay at the Lyon location. I prefer the one in Le Marais better, but that’s not to say this one is bad! The walk to the hostel is a bit uphill, but everything else is nice. The staff is helpful, the facilities are clean, and people are respectful. I would book again.
GGuest UserWe stayed at a double room in the Sofitel in Lyon for a total of 3 nights in the summer of 2023.
The hotel is located just a few streets from the Place Bellecour which is one of the main squares in Lyon. It is also about 5 minutes away from many cafes, bistros and a large supermarket (Monop’) near Place Bellecour.
The room itself was a fairly standard double room (approximately 20 square metres). The interior and furnishings of the hotel look a bit dated but they were fine and did not matter in any material way. The minibar is complimentary and it is restocked daily with bottled water (still and sparkling), fruit juice, coca cola, and dried fruits and nuts.
The bed was nice and comfortable and the pillows were firm. Our only complaint was that the air conditioning was not very consistent and it would turn off in the middle of the night. It is not an issue if you are staying here in the winter but it made it difficult to sleep at night in the summer.
The staff were all very nice and pleasant. The concierge was especially friendly and he helped us to store our bags and arrange for a taxi to the train station on our last day.
We paid approximately EUR250 a night and we thought it was worth the price.
WWaiI love this hotel. Take some walk you can get to metro station then visit many places! Vieux lyon , Fourviere, the halle de Lyon , parc de tete d'or . There are everything you need , microwave, TV water boiler, refrigerator, hangers, a cabin for cups ,plates , and cooking stove . This is the hotel I have seen that offers most for the customers !impressive
The only point I could pick is that it is not 24 hours reception. When I got there ,it already evening 10pm. I can only contact by phone and follow the instructions by calling
But the problem is I couldn't call when I don't have roaming nor French Sim card . This is quite nervous for me... i even not good at english numbering ,so if you couldn't really speak english nor french . Please be careful not to check in out of working hour ( it would be better if there is more urgent contact way )or maybe this is my problem....
Luckily I met a realllly kind customer, who helped me make the call and solve the check in problemwith me . Without him ,i can't imagine what would happen I mean .I really appreciate him (not sure if he would see this )also this kind gesture create a great impression to this trip !
ZZuichangqingdedashuyaThe bed is too narrow, I dare not turn over at night. The hotel is in a good location, very close to the subway station, and the surrounding area should be a residential area, very quiet. There are also many small restaurants
圭圭Because it is just outside the subway station, it is very convenient!
There is also a parking lot underground, allowing direct access to the hotel.
When I use it, it just replaces Kyriad and ibis.