Hotels near Moratalaz, Madrid

"Pleasant experience. The hotel was comfortable and well maintained. While the location is a little far (the nearest metro is Pueblo Nuevo), the staff truly stood out with their professionalism and willingness to help. (9,5/10)"

"I booked quite late, so I could only find a place near the Retiro Park. However, the hotel room was quite spacious, over 20 square meters. The 32 bus route made it very convenient to get to various attractions and the train station. The breakfast was also quite substantial. If I get the chance next time, I'd like to stay somewhere more central for even easier transportation."

"Pillow cases were obviously unwashed with huge blood spot inside folded/tucked inside portion of pillowcase on the also bloodied pillow. Cannot imagine how this happened but it was super gross, disappointing, and very disgusting that is was placed on bed let alone left inside room. Very glad we didn’t see or use pillow as it was not noticed until we placed it from couch where we laid the extra bed pillows back onto bed but that certainly made us very uncertain about overall cleanliness of everything in room and property. Asked at checkout if they would notify or check with housekeepers, hotel said they were sorry but that was all they said"

"I booked a family room, and the sofa bed was a large and spacious double. The only issue was that room 305 had a TV with a poor signal, causing a pixelated screen. If you're looking to watch the World Cup or any other game, definitely avoid this room. Secondly, the air conditioner had a loud hum, which seemed to be a compressor issue. However, a good workaround was to turn down the fan speed, and it quieted down considerably. Other than that, there were no other major problems. The staff's response time was very quick, including fixing the AC (even though they just removed and cleaned the filter, their attitude was excellent, and they responded promptly). The day before leaving, I asked a male front desk staff member to help me book a taxi to the airport, and I was very grateful for his help with my luggage and seeing me off. Their English was also excellent (perhaps due to many English-speaking guests), so there were no communication problems whatsoever. The only downside was that when I booked, I saw comments saying Madrid isn't that big and you can take a taxi anywhere, which led me to book this hotel. In reality, a more central location would be more convenient for getting around. Even though the hotel is near Retiro Park, it's a 6-minute walk to the metro station, and there are buses nearby, but getting to the city center still takes over half an hour, and a taxi to El Corte Inglés takes 28 minutes... (considering it was 40-degree weather, you really don't want to walk that long). However, the fact that there were often taxis waiting right outside the hotel made up for this quite well. All in all, it was decent, but if you can choose a hotel in a more central, well-located area, go for that. If you want a quiet location with considerate, warm, and friendly staff, then choose this hotel. The room's mini-bar came with many complimentary drinks. There's a Carrefour just a 4-minute walk away, and many Chinese restaurants catering to Spanish people nearby, but Uber Eats can deliver better food from the city center in about an hour. They close late, around 11-12 PM in the summer, which is nice."

"This hotel was located at a fantastic location that is tucked away just far away enough from the hustle and bustle of the city but still near the public transportation. My favourite part of this hotel is that it's a local neighborhood with small shops and playgrounds, giving it an authentic feel."

"The service was very good. Our luggage was lost when we arrived. It was already around 10:40 pm after we checked in Lost & Found at 9 o'clock. The front desk actively helped us book a nearby restaurant whose kitchen was not closed. The porter, Arian, a Persian boy, was also very enthusiastic and busy to ensure our check-in needs. The quality of the hotel restaurant we enjoyed the next day was also the standard of the Relais & Chateaux series. The Filipino boy knew that we had to catch a late flight and specially asked the kitchen to speed up the preparation of dinner, and also divided it into two portions in advance for convenient dining. The half-month journey ended perfectly here, and I will choose to stay here next time I go to Madrid."

"It’s more of a business hotel than a tourist hotel. The nearest bus stop is about 15 minutes walk and the metro is about 20-25. The location is a business/light industrial area. It seems safe at all hours. Not a lot of effort goes into keeping litter picked up outside, though. The place doesn’t have a clearly visible sign on the main road. The staff are pleasant and helpful. The breakfast is limited but well prepared and presented. Inside the building is clean and well maintained."

"The hotel was clean and crisp. Staff was really helpful and friendly The rooms were very compact so not much space to hang clothes. Shower and toilet room was spacious and immaculate. On the downside if you have to leave luggage after check out you have to pay 7 Euro , something we never came across anywhere else. We had only few hours before the flight."

"I stayed three nights and had an excellent experience. It's well-connected, with spacious and clean rooms at a reasonable price. The staff was very attentive, especially Blanca in the bar/restaurant area. It was my first time staying at this hotel, and I will definitely return."