Hotels near Moratalaz, Madrid
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Read genuine traveler ratings & reviews to find your perfect stay.
9.1/10
Great
PPink323Hard Rock Hotel is conveniently located a short walk from Atocha station. The entrance has steps, and staff kindly helped with our large luggages when we went inside to ask. The lobby looks trendy and welcoming at check-in.
We booked a 4-night stay in a family room for two. Paying extra, we chose family room with two washing basins, as shown on their website and confirmed verbally at check-in. However, the room given had an extra rollaway bed set up and only one basin. After reminding front desk that we didn’t need the extra bed and specifically requested two basins, there was some delay—possibly due to language barriers. Eventually, the front desk agreed to rearrange our room.
We appreciated this gesture, though initially the staff seemed reluctant, repeating “it is set up like that” and showing blank faces. I had to be assertive to explain that the extra bed defeats the purpose of paying more for extra space. Hotels should understand that some guests pay extra for bigger rooms without needing extra beds. Flexibility to remove the bed would improve guest experience. If I had known, I might have paid less for a standard room.
In the end, they moved us to a room without the extra bed and with two sinks. While the staff handled this without smiles, they were friendly and responsive during the rest of our stay. This was my first time at Hard Rock Hotel, and perhaps cultural differences influenced the front desk’s reaction.
The room itself was spacious, clean, and well-appointed with tea, coffee, and a daily bottle of water. Though bar noise was audible from downstairs, it was not disturbing, and earplugs were provided. Housekeeping was always friendly and smiling.
Overall, Hard Rock Hotel has excellent facilities. I’m unsure if I’d return, but the quality of the hardware is good.
Hard Rock Hotel 距離 Atocha 車站步行不遠，10分鐘左右就到。門口有樓梯，我哋自行找了員工幫忙提行李入內。行入酒店大堂見時尚形格。
我哋預訂了四晚家庭房，比標準房貴一點因想多一點空間。並經酒店網頁宣傳圖見此房形有兩個洗手盆，我辦理入住時口頭提醒。但入到的房間已有多一張折疊床，且只有一個洗手盆。致電接待我哋二人不需要額外床，且特別要求兩個洗手盆後，因語言障礙可能溝通較慢，前台最終同意調整房間。
我哋感激有安排，但起初員工態度似乎有些抗拒，還說「額外床就是這樣安排的」，臉上毫無表情。我必須堅持解釋，多出來的床反而讓付費多出空間變得無意義。酒店應該理解或有單人住客會想選擇較大空間房形。能夠靈活移除或調整額外床會提升客人體驗。
最後，前台換了沒有額外床且有兩個洗手盆的family room房間。雖然當時處理時員工面無表情，但整體服務期間他們都友好且回應迅速。這是我第一次入住 Hard Rock Hotel，或許文化差異讓前台員工對這類服務顯得不自在。
房間本身寬敞乾淨，配置有茶包、咖啡及每日一支水。雖然能聽到樓下酒吧的聲音，但不影響休息，床邊還有耳塞。客房房務人員總是帶著笑容，非常親切。
總體來說，Hard Rock Hotel 硬體設施優秀，但暫時不確定會否再次入住。
9.1/10
Great
GGuest UserIf I had known the suite would have a sofa bed and two single beds, I wouldn't have booked it.
The cleanliness and environment were quite good. The room was spacious, and there was a large supermarket a few hundred meters away. The microwave was very convenient.
I asked room service for a bottle opener, and they charged me 6 euros. I later returned it. Remember, delivery to the room costs money, but picking it up at the front desk downstairs is free.
9.0/10
Great
GGuest UserThe room was spotless and very tidy, and housekeeping did an excellent job daily. Maybe we were lucky, as we didn't encounter any of the bizarre issues mentioned in other reviews. The front desk staff were incredibly thoughtful; we arrived at the hotel around 9 AM, and they kindly checked if our room could be prepared early. We were fortunate to get an early check-in. Everything went smoothly!
The breakfast was absolutely fantastic and highly recommended! There was such a wide variety that it was easy to get overwhelmed and accidentally eat too much. I wasn't hungry for the rest of the day. The yogurt bar left a strong impression: thick yogurt, individual cream cheese balls, and cubed cheese curds, all served with nuts, sunflower seeds, dried plums, and dried dates. You could grab a ceramic bowl and mix and match to your heart's content. One bowl like that would keep me full until evening! 😄😄 It's a shame I didn't take any photos; I honestly forgot. The hotel was very thoughtful, with three coffee and tea stations. There was also a separate area with packaged snacks and drinks; it was really thoughtful for tourists to grab a couple on their way out.
I will definitely come back here again when I visit Madrid.
8.9/10
Very Good
JJong-Ki KimTheir room key had problem when one go out after check-in, making it not working deliberately for security, that’s they said, even I went to eat something in their restaurant, after that room key was not working I couldn’t enter my room and ask validation again at front desk. I never experienced such manner over the world. I don’t like revisiting later
8.6/10
Very Good
DDonna BRANNsLovely hotel, second time we have stayed here before and after a flight at Madrid, both rooms were very different but both modern, cozy, elegent, equipped with all you need.
There is option to add breakfast and a bar / restaurant on the ground floor, as well as vending machines for hot and cold drinks, sandwiches, snacks and wine/beer.
Staff in the bar and on reception were very friendly and helpful.
Would most definitely stay again.
8.4/10
Very Good
GGuest UserThe apartment was hugely overpriced.
The location is nowhere near the plush area of Retiro as suggested by the apartment description.
The apartments are tiny with no natural light. They are very dark and depressing.
The water takes a long long time to heat up.
There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority.
The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed.
The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support.
The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear.
The equipment in the kitchen is very restricted.
Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!!
Nothing to cut loaves or other food stuffs.
Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay.
Two toilet rolls, not enough for a 3 person stay.
Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward.
However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her.
She was kind and considerate and a real asset to the company.
The male members of staff were not remotely helpful whoever they were.
Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!
8.4/10
Very Good
AAnonymous UserWe came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower.
We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website).
Besides, the living room was a bit dark.
On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests.
The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby.
Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.
8.0/10
Very Good
GGuest UserA surprisingly nice experience. I stayed in a mixed room for 8. Everyone was quiet and neat. The bathroom and toilet is very clean. The staff Arecia was very friendly. I’d stay again.
6.8/10
MM393597****Very close to the city center, and convenient to get around by subway.
6.8/10
AAndrya PerezThe room was impecable. Though I would like to have a little rack on the shower to place my shampoo and conditioner bottles. The bed was comfortable but I wish they had individual pillows instead of just one long noodle-like pillow. The window blinds were extremely hard to scroll up. Regarding the automatic check-in, I had to call the hostel number for them to give me the reservation number which I did not know. It took me a while to complete the check-in. They should also let the visitors know that they have to walk upstairs so light luggage is recommended here.
Frequently asked questions
Which hotels near Moratalaz Park are the most popular?
voco Madrid Retiro (from PHP 5,783),Novotel Madrid Center (from PHP 10,391) and Crowne Plaza Madrid - Centre Retiro (from PHP 6,712) are the most popular hotels.
What luxury hotels are near Moratalaz Park?
Hotel Puerta America (from PHP 5,974), Relais & Châteaux Heritage Hotel (from PHP 16,557) and The Palace, a Luxury Collection Hotel, Madrid (from PHP 19,371) are the most popular luxury hotels.
What's the average price of hotels near Moratalaz Park this weekend?
According to Trip.com data, the average price for a one-night stay at a hotel near Madrid Moratalaz Park this weekend is PHP 21,020. Please note that prices fluctuate frequently, so the above price is for reference only.
What hotels near Moratalaz Park offer breakfast?
A perfect breakfast gives you energy for the day. If you want to stay at a hotel near Madrid Moratalaz Park with a high-quality breakfast, you can consider staying voco Madrid Retiro (from PHP 5,783),Travelodge Madrid Metropolitano (from PHP 3,087) and Novotel Madrid Center (from PHP 10,391) .These hotels are very popular, so book early.
What's the average price per night of hotels near Moratalaz Park?
According to Trip.com data, the average price for a one-night stay at a hotel near Madrid Moratalaz Park is PHP 16,284. Please note that prices fluctuate frequently, so the above price is for reference only.
Which hotels near Moratalaz Park have free Wi-Fi?
Hotel internet access is especially important for independent travelers and business travelers. voco Madrid Retiro (from PHP 5,783),Novotel Madrid Center (from PHP 10,391) and Crowne Plaza Madrid - Centre Retiro (from PHP 6,712) are popular hotels with free Wi-Fi.
Which hotels near Moratalaz Park have gyms?
In recent years, public awareness for body health has increased, so many hotels have fitness rooms. voco Madrid Retiro (from PHP 5,783),Novotel Madrid Center (from PHP 10,391) and Crowne Plaza Madrid - Centre Retiro (from PHP 6,712) are popular hotels with a fitness room.
Which popular hotels near Moratalaz Park have parking?
If you're planning a road trip to Madrid and Moratalaz Park, consider staying at voco Madrid Retiro (from PHP 5,783),Novotel Madrid Center (from PHP 10,391) and Travelodge Madrid Metropolitano (from PHP 3,087) . These are popular hotels with parking lots.
What hotels are recommended near Moratalaz Park?
If you're having trouble choosing a hotel, you might want to consider staying at voco Madrid Retiro (from PHP 5,783),Novotel Madrid Center (from PHP 10,391) and Crowne Plaza Madrid - Centre Retiro (from PHP 6,712) . These hotels are highly rated, so you should book early.
Which popular hotels near Moratalaz Park have pools?
Many people travel to Madrid Moratalaz Park for a family road trip during the summer or long holidays. Novotel Madrid Center (from PHP 10,391), Novotel Madrid City Las Ventas (from PHP 5,801) and Hotel Puerta America (from PHP 5,974) are popular hotels with pools where you can relax and enjoy the summer vibe.
Which hotels near Moratalaz Park are family-friendly?
Agumar (from PHP 5,710) is a popular family-friendly hotel.
Madrid Hotels near Moratalaz Information
| Number of reviews | 61,790 |
|---|---|
| Total properties | 499 |
| Weekday Avg. Price | PHP 14,656 |
| Weekend Avg. Price | PHP 18,839 |
| Trending hotel | voco Madrid Retiro |
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