"Advantages: The room was spacious enough with two large windows that could be opened, offering a view of the courtyard. One double bed and one single bed were cleaned daily. There was a two-story supermarket a minute's walk away, and parking spaces in the back alley were available (paid during the day, free at night), so there was no need to park in the hotel's paid underground parking lot. The breakfast was quite substantial, and à la carte options were also available.
Disadvantages were also significant. To conserve water, the hotel didn't proactively provide aquarium stoppers. On the day I checked in, I had blisters on my feet. I asked a staff member for a foot soak, but they didn't speak English and gave me a stopper that didn't fit my aquarium. I limped back to the front desk, only to be told that he was the only one there and everyone else had gone home. They told me to come back the next day, but I insisted. They eventually brought me a stopper, but that wasn't all. Later, I noticed the hot water in my room was very cold. I endured it all night, and when I went to the front desk the next day, they weren't surprised at all. Then, on the day we checked out, I told them I was staying for four nights, and the water temperature in my room was noticeably warmer that night. I think this was part of a water-saving measure. Secondly, I specified my preferences on the platform when booking: I wanted two single beds and one sofa bed. I arrived early in the morning, but couldn't check in. I emphasized this again, requesting afternoon check-in. Again, I only got one double bed; the sofa bed wasn't made. I had to go downstairs to find one, making several trips back and forth. The mattress was thick, but extremely soft. It was higher at both ends and lower in the middle, and the sofa bed was even softer, making it tiring to sleep on. The room's soundproofing was poor; you could hear people walking around outside clearly. The bathroom had a separate shower and toilet, but the lights couldn't be controlled individually. At night, both lights had to be on, which was very bright and directly facing the bed, affecting rest.
There were two types of chocolate powder for breakfast. My child asked me about the difference, so I asked the staff. They replied that one was local and the other American, with slight differences in taste. They said I was satisfied. We turned around, and two female staff members were laughing loudly behind us, chattering unintelligible words. Perhaps they weren't mocking us, but it was very unprofessional.
In conclusion, the price was quite good. However, this doesn't mean a 4-star rating guarantees this level of service. Our trips to any scenic spot were at least 50 minutes, and the service was just average. There was only one female receptionist, who was very helpful and responsive, with brown hair. She was on duty on the evening of the 18th and helped me check the timetable. When we returned on the 19th, she even asked if we had gone; she was very kind. I'm sorry I didn't remember her name."