"This hotel is unexpectedly good, spacious, comfortable and very clean. The front desk staff is great. My English is not very good, but the communication was joyful and everyone was very happy. We also saw our Huawei in Düsseldorf, which was great. The Deer Park is worth a visit."
"We booked a room that was a medium and then were upgraded to a bigger room for six nights. The room itself was quirky with a big comfortable bed. Great location too. Staff were prompt at fixing our clogged up sink and were friendly when we requested things. Breakfast was limited but fresh and well cooked.
There is very limited storage or shelving space in the room, also no fridge. The shower in the room was an absolute nightmare and very difficult to use for a week given its tiny size. It also had great fluctuations in temperature depending on who was using water in other rooms."
"Environment: The hotel is located away from the bustling city center, making it exceptionally quiet. Transportation nearby is convenient, with easy access to the Old Town, Königsallee, and the Central Station. You can also walk to Düsseldorf's Japanese-style architecture.
Cleanliness: The interior is clean and tidy.
Facilities: The room is equipped with all the necessary amenities."
"Service was amazing could answer every question i had basically instantly and in a friendly manner. Were very accommodating and helpful. Room was practically spotless and the shower was a true blessing."
"I stayed for 3 nights during the exhibition period, but the price of the night went up a lot, so it is not good value for money. It takes about 15 minutes by taxi to the exhibition hall. I arrived at night, and although it is a 4-star hotel, there is no free bottled water, and the price of water in the vending machine is expensive. There are only company offices and other hotels around the hotel, so you have to cross the bridge to find restaurants, cafes, and marts."
"Good location for events.
Prices at the bar are excessive. For a aperol/little in a 0.2 l glass with a lot of ice 12€.
Personal at reception super friendly."
"The hotel is located a bit far from Düsseldorf, surrounded mostly by office buildings, making it potentially more suitable for business travelers. There is underground parking for €18 per day. The hotel appears to have been renovated recently; the furniture is relatively new, but the air conditioning, exhaust fan, and hairdryer are older models. The bathroom exhaust fan is very noisy; you need to turn off the bathroom light and wait a while for it to shut off. The rooms are spacious and have all the necessary amenities, and are relatively quiet at night. It's suitable for business travel. There's a Crowne Plaza nearby, which seems a bit better."
"The best hotel in Düsseldorf. Have a very clean and neat room. Really very comfortable and perfect. Thank you very much 😊"
Great
72 reviews
9.0/10
1 night
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9.2/10
Great
SSSR99Fuss free check-ins and can’t complain about the rooms - it was sufficient. They do offer earlier breakfast hours (4am onwards) but I did not take them so I don’t know how it is this might be helpful for those going for early flights! Location is near the airport but far from everything else tho it is a small city after all. Quite affordable option nonetheless and had a smooth check-in experience.
GGürkan ÖzenWe stayed at this hotel for two nights, and unfortunately, our experience was quite disappointing.
On the first day, the air conditioner in our room was not working. We reported the issue to the reception in the evening, but were told that there were no available rooms. What was more concerning than the problem itself was the indifferent attitude of the reception staff. They showed no empathy, did not apologize, and simply stated that housekeeping had not reported the issue, asking us what they could do.
To ensure the issue would be addressed, I personally reminded them again and provided our room number. I’m glad I did, because it later became clear that no record of our complaint had been made.
That evening, assuming the issue had been resolved, we returned to our room only to find that the air conditioner was still not working. When we reported it again, we received the same standard response: “There are no available rooms.” It felt repetitive and unhelpful, as if no real effort was being made to resolve the situation.
Since it was already late and our last night, we had little choice. Fortunately, a staff member named Fadi from the bar came to assist us. He checked the electrical panel, reset the fuses, and managed to get the air conditioner working. I would like to sincerely thank him for his initiative and helpfulness. Unlike the reception staff, he also proactively suggested a room change if needed.
Additionally, as we were leaving the hotel, we met Ms. Derya from the reception. We explained the situation to her, and she kindly apologized for what had happened. I would like to thank her as well for her understanding and professional attitude.
In summary, this hotel leaves guests to handle issues on their own unless they happen to encounter a helpful staff member. The experience feels inconsistent and unreliable, which is not what one expects from a hotel stay.
BBaOoOComfortable and welcoming hotel with a friendly, helpful staff who make you feel at ease from the moment you arrive. The location is excellent—conveniently situated for exploring the area, with easy access to nearby attractions, restaurants, and transport links. The rooms are clean and well-maintained, offering a relaxing and comfortable stay. Breakfast is varied and tasty, with fresh options to start the day well. Overall, a pleasant experience and a great choice for both short and longer stays.
GGuest UserMy stay at TRIBE Düsseldorf was excellent overall. The hotel has a modern and fresh style, and the public areas are very well-designed. While the room wasn't huge, it was well-planned, clean, and tidy, with a comfortable bed that ensured a good night's sleep. The hotel's location is very convenient; it's within walking distance to the train station and city center, and there are restaurants, supermarkets, and shops nearby, making it very practical. The staff were friendly and efficient during both check-in and check-out. Although the facilities aren't extensive, they are well-maintained and suitable for business travelers and short stays. All in all, it offers good value for money and is a recommendable design hotel. I would definitely consider staying here again on my next visit to Düsseldorf.
MMaikaixiabeibeiThe service and ambiance were pretty good, but the facilities are showing their age! These past few days, Europe has been experiencing a heatwave, and the AC in my room was completely dead. With temperatures hitting 40 degrees, the room felt like a sauna... 😥😥😥 Even though the hotel staff did their best and brought in a fan, for a 4-star chain hotel, paying attention to heating and cooling systems should be a basic requirement, right? I'm really disappointed with my stay this time around!
CCristo artetaI stayed at the Holiday Inn Express Düsseldorf for 3 days and had a very pleasant experience. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout my stay, making check-in and check-out easy. The breakfast offered a good variety of options, and the location was convenient for exploring Düsseldorf and using public transportation. Overall, it was a comfortable and enjoyable stay, and I would consider staying here again on a future visit.
GGeorge HuaHotel is good, room service is nice, staff is kind. Facilities are generally in a good condition. Unfortunately, it only has one elevator, so, please avoid to use it during the peak hours. Also, dining hall is quite small, you may have to sit outside at the bar area. 😂
GGuest UserThe service was tip top from the check-in till the end. The service of Lucas and Hedric was attentive, meticulous and very helpful to my needs. I was exhausted and jet lag due to the trade show business plus it was my first time staying in the city centre. So rhe clean room and warm sincere treatment from the staff brightened me up. I appreciate the lovely loft room view of the city and also the great roof top bar. Thank u.
ZZYen TanIt’s a nice stay! Near to the station, and friendly staff is ready to help always!
Definitely going to stay here again if i am visiting this beautiful city.
GGuest UserThe Lady at check in was upbeat and friendly. I requested (due to the heat) in advance for a fan to be put into the room and for a quiet room away from the Main Road. Both requests were fulfilled. The beds are comfortable and the shower had a good pressure. Breakfast room was spacious and well looked after and the spread of items were very satisfying. We would return anytime. Excellent choice for customers who need to be near the Main Railway Station (3mins) walk. There is also a large Lidl opposite the Station a mere 4 minutes walk away from the hotel. From the Main Railway Station to the airport takes 10 minutes and costs 3.80 Euro per adult.
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