"The room was fine (park side). The elevator always felt full. Advertise with a rich breakfast buffet. The things that are there are not labeled, I have no idea what the 5 things in the bowls are. But apart from that a very boring breakfast. Cheese, 3 types of sausage, 5 grain rolls between 100 normal ones, 4 jams but I have no idea which ones. It's similar with quark, I would say more if I knew what exactly it was."
"Location: Bus stop in front of the hotel. You can reach the central station in half an hour.
The hotel is quite clean, though the hotel itself is a bit old. The design of the bedside lamp is very uncomfortable. It’s not on the side but at the back of the bed. You may hurt your head or back if you want to leaning.
We don’t have the time to enjoy the sauna or fitness so nothing to share about this."
"Hotel staff was wonderful.
Breakfast was well presented and tasty.
We stayed 11 nights so got know the area. Plenty of shops and restaurants nearby.
The bad it is located at a highway off/on ramp. That meant 24 hours each day of noise.
When the windows were closed it was quiet. We stayed in July and no air conditioning meant the windows were open.
I would gladly return just not in the summer."
"It was very strange that the key card here uses a red light and multiple beeps to open the room door. Normally, hotels would just have a green light and one beep to enter. Here, you have to wait for the light and beeps to finish flashing before you can enter. At first, I thought the key card wasn't working, so I went to the front desk to ask for a new card or a different room.
It was very comfortable, and I appreciated the glow-in-the-dark star stickers on the ceiling. However, there were no tissues provided, and no laundry service."
"Mit Ausnahme der fleckigen Teppiche im Zimmerbereich waren wir mit den Leistungen im Best Western sehr zufrieden, grosszügige Auswahl beim Frühstück Buffet, sehr nette, freundliche Bedienung, hilfsbereites Personal am Empfang, welches uns mit Tipps sehr gut geholfen hat."
"No issues with the hotel itself and the service (both are excellent), the only downside is the location. Nothing particularly interesting in the surrounding area and the construction made it tedious to get to but on the plus size, the train is a quick 10 minute walk away."
"The holiday Inn ticked all the boxes so I kept coming back for more by rebooking day after day with added discounts on trip.com. A Good night sleep in a comfy double bed after a late night sauna on 7th floor after a day of exploring the tourist attractions of Hamburg thanks to the convenient train station 5 minutes walk from the hotel. Friendly staff and a tasty all you can eat, breakfast buffet sets you up for a day of exploring Hamburg Harbour and other tourist attractions. Highly recommended."
"Hotel samoobsługowy, check in przebiegł bez problemu. Pokój czysty, posiadał wszystko potrzebne udogodnienia, aneks dobrze wyposażony. Mieliśmy jedynie problem gdy chcieliśmy wyjść to okazało się, że drzwi od pokoju nie zamykają automatycznie. Po kontakcie z infolinią zmieniono nam od razu pokój wiec załatwienie tego przebiegło sprawnie. Ekipa sprzątająca w dniu wymeldowania przychodziła kilka razy przed 11 żeby sprawdzić czy już nas nie ma, co było trochę uciążliwe."
"I enjoyed my stay at Park hotel. The receptionist was very friendly and helpful. Their breakfast was delicious and very nutritious. I can highly recommend this place anytime you visit Hamburg."
Good
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7.6/10
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9.0/10
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GGuest UserI had a really pleasant stay at this hotel. The property is beautiful, very clean, and overall feels well maintained. The atmosphere is welcoming and comfortable. I especially liked that coffee and drinks are available anytime, which is a really nice touch. The breakfast was also great, and the pancake machine was such a cute and fun addition. I would also like to give a special thank you to Adrian at the front desk (I hope I spelled his name correctly). He was absolutely fantastic, very kind, professional, and genuinely caring. He communicated clearly and handled everything very well. I even noticed he was training other colleagues, and it was obvious that he understands the business and customer service extremely well. He really made a positive difference during my stay.
There was unfortunately one issue with housekeeping during my stay. I had stayed one day, liked it so much stayed 4 more days. On my first day, on several occasions a cleaner entered or attempted to enter my room early in the morning even though check-out was at 12:00. On my first day they knocked at 11am/12/12.30 and actually came in at 12pm, although I had paid for late check out (which by the way is an amazing option to have), while I was still naked in bed. One cleaner in particular — an older woman with short burgundy/brown hair — was quite abrupt. She repeatedly gestured for me to leave quickly. At one point she pointed at her wrist as if indicating a watch and used hand gestures to signal that I should hurry and leave, even though I still had time before check-out. It felt quite uncomfortable, especially as housekeeping knocked once and then opened the door quickly on a couple of occasions. On my last day, someone actually came in at 10AM in the morning. I just do not understand. I know it is a big hotel, I know they have to get a lot of rooms done in a short amount of time. I just do not understand the aggression of demanding a guest to leave so they can clean.
Thankfully, Adrian at the front desk was extremely helpful when I explained the situation. He took my concern seriously and helped communicate with the housekeeping team so it wouldn’t continue. Adrian really saved my stay!
AAnonymous UserGreat stay — second time and still amazing
I had another wonderful stay at the Hampton by Hilton in Hamburg — this was actually my second time here. The first time I stayed with my mother, and this time with my fiancée, and both experiences have been consistently great.
The service is excellent. The staff are always smiling, very kind, and extremely polite, which really makes you feel welcome from the moment you arrive. Everything about the hotel feels lovely and well taken care of.
The gym is nice and well-equipped, perfect if you want to keep up your routine while traveling. Breakfast is amazing — plenty of options and everything fresh and tasty, definitely one of the highlights of the stay.
The location is also fantastic. It’s close to public transport (there’s a tram stop nearby), making it easy to get around the city. There’s also a great falafel/döner spot close by if you’re looking for a late-night snack, which was a fun bonus. Plus, it’s very close to Westfield, where you can enjoy the scenery and find lots of nice restaurants and shops.
Overall, an amazing stay once again. Thank you to the whole team — I’ll definitely be back.
GGuest UserIch fand das Hotel immer so so schön Badezimmer war unfassbar schön. Die Zimmer waren unfassbar schön die Möbel waren genauso geil hingestellt. Alles fallen einfach schön. Ich würde das Hotel immer weiter empfehlen und immer da hingehen weil ich jetzt in Hamburg bin. Danke für den schönen Aufenthalt
IItdoesntmatterwhofirst of all, the man at the reception did not check that we had already paid for the room. He presented a bill that needs to be paid now. I said several times that we have already paid for the number and showed a copy of the bill. He denied it, but he did a better search and found that we are already paid. He just said it was the software's fault, not his. I have been flying to Hamburg for almost 3 years and staying for a few days and booking a hotel. I have never had such a misunderstanding in other districts of Hamburg. Upon entering the room, everything was clean, but the bedding had an unpleasant smell..
SSweetzhulinghunThis hotel is located near the train station and is relatively inexpensive. It's very convenient for transportation and there are many restaurants nearby. However, being close to the station, there seemed to be a lot of homeless people around. The hotel itself felt very secure though, as the doors were always kept closed.
GGuest UserОтель находится рядом озером. Есть где прогуляться заняться пробежкой. Вечером на озере с отличным видом можно поужинать. Сам отель удивил спокойным чистым но ером в дополнительно зданни с балконом во внутренний двор, но в номере нет ни холодильника ни столовых принадлежностей. Есть халаты и тапочки. В общем можно рекомендовать если район устраивает (15 минут пешком до главного ЖД вокзала).
AAnonymous Userood location near to Hamburg main station. Check in was slow as there was only one old senior lady at the counter who kept talking to the guests in front of me and told me 5 times “just a moment…” The she left at 3pm and change shift to a young man who was much more efficient and friendly. My room was dark and smell funny but the bathroom is clean. Bed and pillows are very comfortable. Breakfast was same every day. Restaurant staffs are nice. Would recommend only if you need to be near the train station.
GGuest UserThe hoste provides the bare minimum in terms of amenities and cleanliness. While it is functional enough for a short stay, the overall quality feels very much in line with the low price. Facilities are basic, and the atmosphere is not particularly comfortable or welcoming. It’s not a terrible place to stay, but it’s also not somewhere I would confidently recommend to others unless they are simply looking for the cheapest option and have very low expectations.
GGuest UserWell.. Do you really feel comfortable?
Yes, the building (a&o Hamburg Reeperbahn, formerly Hotel Stern, address Reeperbahn 152/154) actually has a connection to the Nazi era - it was not a direct concentration camp or large concentration camp, but it was used as a forced labour camp in 1940.
The exact connection (based on historical sources):
• The house was built in 1891 as a Logierhaus Concordia - a cheap lodging house for poor men (e.g. Sailors, travellers without a permanent residence). It had 235 small single rooms, shared toilets and was typical for the rough harbour and red light district of St. Pauli.
• In the Nazi era (especially from the 1930s), the house was often used by the porters (caretakers) to denounce (advertise) guests. Many men (e.g. B. homosexuals, ***********, ”asocials”) were arrested there and imprisoned - this was unfortunately common in Hamburg's ”Kiez”.
• From August 1940: There was a forced labour camp of Deutsche Werft AG (a large Hamburg shipyard). The company used the existing building as accommodation for forced labourers - prisoners of war (POWs), civilians deported from occupied countries and from 1944 also prisoners from concentration camps (concentration camp subcamps). The shipyard had several such camps (mainly in Finkenwerder and harbour area), and this one in the Reeperbahn was one of them. Exact numbers (how many people, conditions) are not well documented, but it was part of the huge system of forced labour in Hamburg (a total of 400,000–500,000 people affected).
• A Stolperstein biography mentions e.g. B. that a French woman had to perform forced labour in 1944 as a kitchen assistant in the Reeperbahn 154 Foreign Home (during pregnancy) before she came to another camp.
After the war it became a normal tourist home again, converted into an Eros Centre (a large *******) in 1964, later refugee accommodation (in the 80s very dilapidated), then from 1999 Hotel Stern and 2009 a&o.
Well. We had a real good sleep anyway.
The Bath Room is so warm and
the elevator was real… you will see….
Danke ;)
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