Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 6, 2025
Anonymous User
The hotel is in a prime location, and it is very convenient to go to the scenic spots on foot. The hotel's decoration style is elegant and stylish. The hotel's room facilities are complete and very suitable for vacation. The hotel provides free refreshments when checking in, which is very considerate. The hotel's buffet breakfast is superb, with a lot of quality, and it will be adjusted every day to give guests who stay consecutively a sense of freshness. In general, it is a great resort hotel and is worth recommending!
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Price per night from:€183
Posted onApr 20, 2025
Gary0423
The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2.
My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night.
The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
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Price per night from:€87
Posted onJun 22, 2025
Guest User
Large hotel, efficiently organized. Very relaxed atmosphere. Great location between the historic spa town and the modern pedestrian zone. Unfortunately, the exterior is a socialist architectural dereliction. The rooms are sober but well-kept, with no unnecessary frills. Great spa (2 hours per day included, and unlimited use for a small fee). Easy to reach by car, affordable parking in the hotel's own parking garage. Delicious and varied breakfast. The rooms with balconies have a great view of the city; it's definitely worth it! Friendly, unfussy, and prompt service. I'd love to come back!
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Price per night from:€107
Posted onAug 3, 2024
NataliaVale
The hotel is centrally located, a bit up to the hill. Clean room, comfortable bed and pillows. Good breakfast. Staff members, especially the young lady at reception, are friendly, polite and professional.
The reception front desk closes at 6 pm. If you checking in later, you have to contact the property well in advance.
Unfortunately,I didn't, and had to make around 40 calls on 3 different numbers provided.
They answered only after 50 minutes of waiting. This was really annoying, just because I was tired after the trip, hungry and desperately needed to use the toilet.( Sorry for the details).
After my calls answered, I got the access code and my keys. Easy.
The hotel is situated in the quiet area, unfortunately, some customers at the hotel made a big noise in the middle of the night:at 3 pm, loudly kicking in the neighbours door, trying to get in, for a very long 40 mins... I had to get out and prevent it,if they did not stop, I'll call the police.
I definitely had bad luck with this stay, it's not at all the hotel's fault, just my poor experience:(
.
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Price per night from:€39
Posted onJan 4, 2026
Sogol
We were very surprised upon arrival. Despite the hotel description suggesting a 24-hour reception, there was no 24/7 front desk at Hotel Elefant. We had to go to another hotel for check-in, check-out and even breakfast, which was not clearly disclosed in the listing. This was inconvenient and felt misleading.
Another issue was the Wi-Fi: there was no password or QR code available in the room, and because there was no reception on-site, we couldn’t get the details. As a result, we were unable to use the Wi-Fi during our stay.
In addition, some of the photos in the listing gave us the impression of a different view/setting. Once we arrived, it seemed that the actual hotel does not match some of the photos shown, which affected our expectations.
The location is good, but transparency is essential. Please clearly state the reception situation, where guests must go for check-in/out and breakfast, provide Wi-Fi details in the room, and ensure the photos accurately represent the property
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Price per night from:€66
Posted onJun 21, 2026
Guest UserGreat location, luxury spacious room design, delicious and various breakfast with friendly receptionists and reasonable price.
They provide dinner as well, strongly recommended! Daily different dinner offered such like grilled chicken, vegetables, salad, salmon, lamb, beef, sweets and fruits in the inviting harmonious atmosphere restaurant.
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Price per night from:€62
Posted onJul 16, 2024
Guest User
I booked this hotel for my Mom. And she loved it: the staff was accommodating and caring, great location and delicious meals. Highly recommended
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Price per night from:€96
Posted onMar 31, 2025
Guest User
Very nice, well maintained hotel near the colonnade in Karlovy Vary.
Pros: large room, parking available in front of the hotel, great breakfast
Cons: staff who speak Czech poorly (Russian speaking), even though it is a spa hotel, we were not advised to go to the Spa because it was very crowded. If we want to go to the private spa, we have to pay an extra 100 euros! That is impossible! 🙈
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Price per night from:€70
Posted onFeb 25, 2023
Guest User
The hotel is just in the centre, excellent location, but don't wait for parking. A little complicated for those who come with bags and packs. The hotel is very old and they haven't renovated anything with the time. There is little described in German or English in the acomadocoes. stone time hair dryer, broken shower, cabin to take a stubborn bath, where the water after 30 seconds forms a lake ... Quite unpleasant. Super small TV in the room. There is no way to wait much for the price here, at least with the staff's courtesy, but even kind of them were.
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Price per night from:€36
Posted onAug 17, 2025
Dmitrii L.
A small hotel located in a picturesque place. The room had no air conditioning or kettle. It was very stuffy in hot weather. Breakfasts were plentiful and tasty, but the staff took away the dishes very quickly, sometimes even not letting you finish eating. And the check-out time was very early, which also caused discomfort. In general, a modest hotel for a reasonable price.
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Price per night from:€72