Hotels near Castle Tower, Karlovy Vary

The hotel is in a prime location, and it is very convenient to go to the scenic spots on foot. The hotel's decoration style is elegant and stylish. The hotel's room facilities are complete and very suitable for vacation. The hotel provides free refreshments when checking in, which is very considerate. The hotel's buffet breakfast is superb, with a lot of quality, and it will be adjusted every day to give guests who stay consecutively a sense of freshness. In general, it is a great resort hotel and is worth recommending!

Overall, the hotel was excellent in every aspect, the room, cleanliness, service, and location were all outstanding. However, our experience at the restaurant during our first visit was disappointing. Despite having a confirmed reservation, the hostess insisted on seating us at the very last table, claiming that all other tables were reserved and already chosen by other guests. After we declined that table, she eventually agreed to seat us at a somewhat better one. What was surprising is that after we finished our dinner, the restaurant remained largely empty, which made the initial justification confusing and left us feeling uncomfortable. The interaction came across as unwelcoming and, unfortunately, felt discriminatory. Aside from this incident, everything else about the hotel was truly excellent.

It was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us. The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice). Overall, we had very good time and we would love to stay here again.

The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2. My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night. The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.

The hotel is centrally located, a bit up to the hill. Clean room, comfortable bed and pillows. Good breakfast. Staff members, especially the young lady at reception, are friendly, polite and professional. The reception front desk closes at 6 pm. If you checking in later, you have to contact the property well in advance. Unfortunately,I didn't, and had to make around 40 calls on 3 different numbers provided. They answered only after 50 minutes of waiting. This was really annoying, just because I was tired after the trip, hungry and desperately needed to use the toilet.( Sorry for the details). After my calls answered, I got the access code and my keys. Easy. The hotel is situated in the quiet area, unfortunately, some customers at the hotel made a big noise in the middle of the night:at 3 pm, loudly kicking in the neighbours door, trying to get in, for a very long 40 mins... I had to get out and prevent it,if they did not stop, I'll call the police. I definitely had bad luck with this stay, it's not at all the hotel's fault, just my poor experience:( .

We were very surprised upon arrival. Despite the hotel description suggesting a 24-hour reception, there was no 24/7 front desk at Hotel Elefant. We had to go to another hotel for check-in, check-out and even breakfast, which was not clearly disclosed in the listing. This was inconvenient and felt misleading. Another issue was the Wi-Fi: there was no password or QR code available in the room, and because there was no reception on-site, we couldn’t get the details. As a result, we were unable to use the Wi-Fi during our stay. In addition, some of the photos in the listing gave us the impression of a different view/setting. Once we arrived, it seemed that the actual hotel does not match some of the photos shown, which affected our expectations. The location is good, but transparency is essential. Please clearly state the reception situation, where guests must go for check-in/out and breakfast, provide Wi-Fi details in the room, and ensure the photos accurately represent the property

I booked this hotel for my Mom. And she loved it: the staff was accommodating and caring, great location and delicious meals. Highly recommended

Very nice, well maintained hotel near the colonnade in Karlovy Vary. Pros: large room, parking available in front of the hotel, great breakfast Cons: staff who speak Czech poorly (Russian speaking), even though it is a spa hotel, we were not advised to go to the Spa because it was very crowded. If we want to go to the private spa, we have to pay an extra 100 euros! That is impossible! 🙈

The hotel is just in the centre, excellent location, but don't wait for parking. A little complicated for those who come with bags and packs. The hotel is very old and they haven't renovated anything with the time. There is little described in German or English in the acomadocoes. stone time hair dryer, broken shower, cabin to take a stubborn bath, where the water after 30 seconds forms a lake ... Quite unpleasant. Super small TV in the room. There is no way to wait much for the price here, at least with the staff's courtesy, but even kind of them were.

A small hotel located in a picturesque place. The room had no air conditioning or kettle. It was very stuffy in hot weather. Breakfasts were plentiful and tasty, but the staff took away the dishes very quickly, sometimes even not letting you finish eating. And the check-out time was very early, which also caused discomfort. In general, a modest hotel for a reasonable price.