Hotels near MRT Guting Station, Taipei
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Best Hotels near MRT Guting Station
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Latest reviews for Taipei hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.4/10
Outstanding
GGuest UserThe view was fantastic, with a clear sight of Taipei 101 in the distance. The room had a convenient table, perfect for a quick bite or a drink. Since it was an anniversary celebration, the hotel kindly provided a bottle of champagne, which really set a lovely atmosphere. The staff were all polite and had excellent service. And the breakfast was really good too! ♡
9.1/10
Good
GGuest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
8.7/10
GGuest UserThe hotel automatically upgraded us to a significantly more spacious room during check-in which was a nice gesture. The room was spotless and while Taiwan law does not allow hotels to proactively provide single-use toiletries, shampoo and shower gel are still provided through dispenser bottles. The hotel also has a water dispenser so guests do not have to worry about buying bottled water everyday from convenience stores. Without having to request for it, hotel staff automatically changed the pillowcase when they saw that it was soiled which showed their meticulousness when cleaning the room.
In terms of location, the hotel is within a mixed-used building just outside exit Z2 of the Taipei Main Station so it was very convenient to get around and explore the city. While some reviews complained about the long waiting time for elevators, I found that it was generally acceptable. There were two elevators at the front lobby that served all levels of the building and more elevators at the back of the building serving specific levels.
At this price point, the only drawback was the shower head in the toilet. Due to the small size of the shower area, you would be standing very close to the shower head. The shower head holder is non-adjustable and angled almost horizontally forward rather than downwards. This meant that when you turned on the shower, the water would be directed at your face and head and it would be difficult to direct the water at anything below the neck level. As such, most guests would have to resort to holding the shower head in their hands rather than enjoying a hands-free relaxing experience, which I guess was a small compromise to make.
Overall, I enjoyed my short stay at this hotel.
8.6/10
AAnonymous UserEnjoyed our stay so much that we booked an extra night to rest and roam around before our flight. Super convenient access to the airport rail. Y13 exit has a ramp, escalator, and elevator. East Gate of Taipei Main Station, where Klook tours depart, is also just a short walk away so that was a big plus. My husband enjoyed the latte from the free coffee machine. Great beef noodle (Liu Shandong) and stinky tofu place (Ah Qua) also nearby. Highly recommended at the price point. Will stay again. Guests who have difficulty walking and using the stairs might want to reconsider.
8.4/10
SSurana SukumaranBetter than expected. It’s quite good for the price. It’s not bad. Is clean. Basement room is fine (do not book the single room - my friend booked that and it’s tiny!). The hotel has a nice style. I liked it actually.
What could improve : slippers are crap - like wearing a plastic bag (how much does a reasonable one cost ? 1$?). Chair should add a simple cushion to make it look better and cozy. Noise of water flow in toilet when someone above uses toilet is a bit annoying.
8.4/10
SSiva Rama 256Check in takes only 5 minutes and check out much more faster with 10 seconds with a self check out machine that will suck in your room card.
Check in gets faster with your reply to the property telling them what type of room you have booked and what time you'll arrive. With booming businesses and too many bookings, the staff might get entangled in mess, so partially you reply is helping them to get grounded and avoid mistakes.
The property is clean, neat, nice and next to easy transport and family mart and 7e.
8.3/10
AAnonymous UserThe location is pretty good, very close to Beiche/Ximen Station, and there are many convenience stores, fruit shops, and restaurants downstairs. The only drawback is that I specifically booked a room with a window, but when I opened the curtains, it was just a solid wall, LOL, I was speechless!
8.2/10
AAlexMaeSantosWalking distance to Taipei Main Station
Lots of stores outside
Has elevator
Open 24/7 you can just barge in and out anytime
Free water, tea, some milk tea
Clean showers/bathroom no bidet tho but atleast the bowl was the usual ones
You can rent towels
Quiet depends on people actually, the people I stayed with was quite got some attitude
You can leave your baggage there prior to your check in
Have some cabinet for you but big luggage cannot fit in so just let it stay in the room near to your bed
7.8/10
IIrene 887So far so good, room was comfy enough. Good area, walk just 3minutes away from shillin night market and 6minutes to metro station. The problem is there is no elevator to our room, meanwhile we got 3 big luggages 😕
Please mention if no elevator access to the room, thanks
6.1/10
GGuest UserOverall is acceptable.
Good location, there are shops and restaurants nearby, is convenient to go attractive places.
The only thing is the hotel is old, seems like lack of maintenance and upgrades.
Frequently asked questions
What is the average price of a hotel in Taipei for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Taipei this weekend is US$152 per night. For a 4-star hotel, the average cost is US$221 per night. If you're looking for a luxury experience, 5-star hotels in Taipei this weekend typically cost US$421 per night.
How much do hotels in Taipei cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Taipei during weekdays is US$105 per night. For a 4-star hotel, you can expect to pay around US$177 per night. If you're seeking a luxury stay, 5-star hotels in Taipei generally cost US$381 per night on weekdays.
What are the best places to stay in Taipei?
Some of the best places to stay in Taipei are near popular attractions like Taipei 101 and Shilin Night Market, offering easy access to key sights and amenities.
What are the best hotels for couples in Taipei?
Couples visiting Taipei have highly rated stays at Aqua Bella Hotel (from US$86) and Wego Boutique Hotel-Linsen (from US$96).
What are the best family-friendly hotels in Taipei?
Families visiting Taipei often prefer hotels like Caesar Metro Taipei (from US$63), Hotel Midtown Richardson (from US$58) and Mayer Inn (from US$35), which are well-known for their family-friendly features of spacious family rooms and child-friendly services.
What are the top hotels in Taipei near Taipei 101?
Some of the top hotels in Taipei near Taipei 101 include Humble House Taipei, Curio Collection by Hilton (from US$189), RF Hotel - Zhongxiao (from US$39) and Green World ZhongXiao (from US$53), all offering easy access to Taipei 101, making them ideal for visitors looking to explore the area.
Where can I find the best hotels in Taipei?
Taipei has some of the best hotels for you to select. Whether you're traveling for business or on a vacation, Caesar Metro Taipei (from US$63), Hotel Midtown Richardson (from US$58) and Meworld Hotel Taipei Main Station (from US$50) are preferred hotels.
What's the best pet-friendly accommodation in Taipei?
Kimpton DA AN HOTEL by IHG (from US$192) allows pets. Take your pets with you during your stay!
What is the best spa hotel in Taipei?
Getting tired after a long walk? Regent Taipei (from US$165), Miramar Garden Taipei (from US$100) and GRAND HILAI TAIPEI (from US$127) provide highly rated spa services.
What’s the best hotel in Taipei with hot springs?
Wanna experience hot springs in your hotel? Grand Pleasure Spring Hotel (from US$54), Beitou Hot Spring Resort (from US$115) and Wellspring by Silks Beitou (from US$251) have hot springs. Book now!
What are some hotels with pools in Taipei?
Caesar Metro Taipei (from US$63), The Grand Hotel (from US$87) and Regent Taipei (from US$165) are hotels with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
Where can you find hotels with excellent breakfast in Taipei?
Caesar Metro Taipei (from US$63),Caesar Park Hotel Taipei (from US$72) and The Grand Hotel (from US$87) provide high-quality breakfast. Start your day with fresh, delicious breakfast!
Where can I find the best hotel discounts in Taipei?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.
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