Hotels near Town Hall (Rathaus), Zurich

Its actually quite a walk from Zurich HB if u're travelling with an elderly, but my mother made it. There's actually a bus that you can take to the 'Central' bus stop and walk from there tho googlemap wont route u there coz its relatively a short walk. We stayed here for 1 night on arrival. Very comfortable and friendly staff.

The staff is very friendly. We were a bit concerned about the shared toilet but it was so clean and not occupied at all. I went to so many times didn’t have the problem to wait someone else.

The first day when we arrived on the 13th of August , the guy at the front desk was very friendly and polite.The hotel is located near tram and train station and bus station so it is was very convenient to go anywhere. Tram is 4mins walk away ,10mins walk to supermarket and train station. And 15mins by tram to the Zurich airport . Hotel cleanliness is an issue, very dusty floor,dirty sink,and dirty toilet bowl. I even asked twice the receptionist the guy on duty if they can clean our room and put a fresh towel but no one came to clean.Room service is not 24hrs. Air conditioning doesn’t cool the room down. No tv channels. Hotel service is below standard. Merlyn from London

Great room which was well-designed with everything we needed. The service was excellent, despite not being staffed or having a reception desk at the property. The self check-in is very easy but unfortunately I had to contact the hotel to receive the information on how to do this as I hadn't received it. Once I'd checked in online I could see that they'd sent me some messages telling me how to do this, but I could only access this information once I'd already checked-in so I'm not sure how I was supposed to see the instructions before then. Thankfully it was easy to contact them and they were very helpful in sending me the information. They were also very speedy in providing extra pillows which we requested when we were there. As well as an improved system for sending the check-in information and additional pillows, extra hangers and hooks/rails to hang towels would be beneficial but these are all minor points. We were very happy with the room and the service we received.

We stayed at ibis Zürich City West for one night while visiting Zurich, and it worked well as a straightforward place to stay for a quick stop in the city. We had a triple room, which was a good size and worked well for our needs. The room was clean, tidy, and comfortable, with enough space for luggage and a good night’s sleep after travelling. It wasn’t luxurious, but it had everything you would expect from an Ibis hotel and felt well maintained. In terms of location, the hotel is about a 20-minute walk from Zurich’s main train station, which makes it reasonably convenient if you’re arriving by train. The area felt easy to navigate, and although it’s not right in the historic centre, it’s close enough to reach the main parts of the city without too much difficulty. Our stay was very short — we arrived late in the evening and left early the next morning — so we didn’t get the chance to explore the hotel or use any of the facilities such as the restaurant or breakfast service. For us, the hotel simply served as a comfortable overnight stop. I would recommend ibis Zürich City West if you’re looking for a clean, reliable hotel for a short stay in Zurich. It’s particularly suitable if you just need somewhere practical to sleep before continuing your journey.

The hotel is so close to the main station which is very convenient. The room was clean and fresh smelling. There was no fan in the bathroom, so it got pretty steamy after a shower. Continental breakfast was good with fresh breads and croissants. They did have some hot food that was average. Lots of different places to eat close by and close to the old city.

The location and cleanliness of the room were excellent. However, there doesn't seem to be a permanent staff member at the hotel, so you need a passcode to enter. This means you must complete the web check-in by the day before your arrival to receive the passcode and room number via email from the hotel. It's absolutely essential not to forget to do the self-check-in beforehand.

The hotel is self-check in, Ctrip did not send a reservation number starting with 4, resulting in the need to contact the hotel staff to check in. The location of the hotel is not close to the train station, it takes 10 minutes to walk or take the tram. But at this price, there are not many choices in Zurich, but fortunately the hotel is clean and business trips are ok.

The location was a bit remote. There was a lot of smoking in the house and it smelled bad. The kitchen was lacking in ingredients.

Overpriced accommodation because the building is old and the bed was not propely maintained upon arrival, also very difficult to find out the room because according to the instruction the room number and floor mentioned on the key, however there was not proper information provided on the key there was too many number it was very difficult to understand especially for tourist person or any new cummers. I would like to suggest they should be allocate the one person in the building who can assist to the people . Bed was totally uncomfortable, LED was too old no smart TV, if anyone coming from any other countries so how they will be understand the Channel on TV. They should be updated the things, I'm not fully satisfied, one main thing on arrival room door was already opened. It was so strange for me and I was struggling to find out the room till 1 hour. Apart from that, location wise it was ok near to the tram, bus, and train station as well as near to the airport.