Hotels near Town Hall (Rathaus), Zurich

After surviving a passport control queue that felt long enough to qualify as a second flight, walking into 25Hours Hotel Zurich was pure bliss. We’d booked a Large room for our first Valentine’s weekend together, and it was a brilliant call - spacious, beautifully presented, and hitting that elusive sweet spot between ”industrial-chic” and ”actually comfortable.” The showstopper (quite literally) was the glass shower cubicle standing proudly in the centre of the room. It’s a bold design choice that we loved, and for those who aren’t quite ready to share that much with their partner, it’s easily screened off for a bit of privacy. The free mini-bar and designer coffee were lovely surprises that made us feel like VIPs, and the smart TV’s screen-sharing was a total win; mirroring Netflix from our phones was effortless, making our late-night movie plans a breeze. The staff were truly excellent. We turned up an hour before the official check-in time, but instead of being sent away to wander the streets, the receptionist checked us in immediately with a genuine smile. Furthermore, after we indulged in slightly more red wine than was perhaps wise the night before, the team graciously allowed us a late check-out with zero fuss and no extra charge. That level of empathy is rare, in my experience. If you want high-quality, spotlessly clean, and wonderfully quirky accommodation in a prime Zurich location, look no further. It even smells fantastic - I’m convinced there’s a designer scent being pumped through the air conditioning. (Note to management: if you sell that fragrance in a bottle, please let me know - I’ll take five!) We had a highly enjoyable, relaxing stay and we will definitely be back.

Its actually quite a walk from Zurich HB if u're travelling with an elderly, but my mother made it. There's actually a bus that you can take to the 'Central' bus stop and walk from there tho googlemap wont route u there coz its relatively a short walk. We stayed here for 1 night on arrival. Very comfortable and friendly staff.

The hotel is very convinient and strategic. Located right next to the Zurich HB station and directly above the Polybanh train (a local attraction of a train to go up to the Zurich University). There's money changer, Starbucks and restaurants on the same stretch of building. Opposite the bridge there is a major hypermart Coop where can get affortable meals, mineral water and daily items. The reception staffs were all very friendly. I requested higher floor facing the train track and the staff reserved for me since I indicated on my booking. There is complementary hot water, tea or coffee available at the lobby. It is a MUST place to stay. Just a small note, if handling heavy luggage on your own, just walk towards behind the Starbucks, there is a door right after the Western Union. The entrance here is only 2 steps, compared to the main front which has more than 10 steps.

Great room which was well-designed with everything we needed. The service was excellent, despite not being staffed or having a reception desk at the property. The self check-in is very easy but unfortunately I had to contact the hotel to receive the information on how to do this as I hadn't received it. Once I'd checked in online I could see that they'd sent me some messages telling me how to do this, but I could only access this information once I'd already checked-in so I'm not sure how I was supposed to see the instructions before then. Thankfully it was easy to contact them and they were very helpful in sending me the information. They were also very speedy in providing extra pillows which we requested when we were there. As well as an improved system for sending the check-in information and additional pillows, extra hangers and hooks/rails to hang towels would be beneficial but these are all minor points. We were very happy with the room and the service we received.

I absolutely do not recommend staying in the east wing. To get there, you have to walk through quite a long tunnel from the main building. The rooms are very small, and the bathroom is super cramped too (if you open the door, you have to close it again to use the toilet because there's no space). The room isn't even big enough for two people to sit down and eat takeout. Furthermore, something I found quite uncomfortable is that the room doesn't have windows that open. I like fresh air, and that makes the atmosphere feel stuffy and dry. When I booked, I didn't check the room type carefully and didn't expect to encounter so many inconveniences. Before checking in, reception told me I could pay extra to switch to a better room, and that there were many large rooms available in the main building that night. (At hotels like InterContinental or Marriott, in situations like this, I usually get a free upgrade). If there are so many rooms available, I don't understand why they don't let you try one without charge. (I'm just giving my opinion; I know the hotel isn't obligated to do so).

Very clean and fully equipped (we really appreciated the coffee machine). Check-in was very straightforward. There was a dishwasher but no dishwasher pods, which was a bit incovenient. There was also a microwave, but the plates and mugs provided were not microwave-safe (the metallic decoration gives off sparks), which is another inconvenience. On our last day I was rushing in the hallway and slipped because the floor was freshly mopped. I sprained my ankle. Maybe this could have been prevented if there had been a sign to draw attention to the wet floor. Despite these, I would recommend!

The location and cleanliness of the room were excellent. However, there doesn't seem to be a permanent staff member at the hotel, so you need a passcode to enter. This means you must complete the web check-in by the day before your arrival to receive the passcode and room number via email from the hotel. It's absolutely essential not to forget to do the self-check-in beforehand.

The hotel is self-check in, Ctrip did not send a reservation number starting with 4, resulting in the need to contact the hotel staff to check in. The location of the hotel is not close to the train station, it takes 10 minutes to walk or take the tram. But at this price, there are not many choices in Zurich, but fortunately the hotel is clean and business trips are ok.

The cleanliness was just okay, and the hotel felt a bit run-down. The location wasn't great either. I guess for Zurich, where everything is expensive, the price of this hotel is acceptable. There's also a bus stop nearby.

The location was a bit remote. There was a lot of smoking in the house and it smelled bad. The kitchen was lacking in ingredients.