Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 17, 2026|Double Room Medium
ldanxiFacilities: Beyond expectations. Each room is named after a place in Switzerland, and the decor varies accordingly. The room was spacious with many windows, offering views of the train station, the bustling market, and snow-capped mountains in the distance. The corner space was very cozy, and the toilet and bathroom were large.
Cleanliness: Very clean, with no overlooked spots. There was also a beautiful orchid in the room.
Service: The front desk staff were exceptionally gentle and friendly. They proactively and thoughtfully explained how to access water and where to drink it. The mini-bar was free, and upon check-in, we were even given extra bottled mineral water in glass bottles.
Environment: The location is incredibly convenient. It's just a few minutes' walk to the train station, so no worries about carrying heavy luggage. All major city attractions are within walking distance, and the surrounding neighborhood is very pleasant.
Show more
Price per night from:NZD 513
Posted onFeb 19, 2026|Standard Room
Anonymous User
The room was spacious and well-equipped with all the basic necessities, making it a good choice for business accommodation. However, our booking included dinner, but the front desk couldn't find it... Luckily, I asked what time dinner was during check-in, otherwise, it would have been a wasted trip for dinner.
Show more
Price per night from:NZD 885
Posted onFeb 24, 2026|Design Twin Room
kimi_2007This hotel of Luzern boasts an exceptional location. It’s a convenient walk from the train station even with luggage. Getting to the area’s major attractions is easy. Plenty of restaurants and supermarkets are nearby. The rooms are very clean and offer nice city views. Highly recommended—great choice for your stay.
Show more
Price per night from:NZD 552
Posted onMay 20, 2026
Guest UserThe hotel is conveniently located near Lucerne train station, just a 10-minute walk or a short tram ride away. It's also only a 10-minute walk to the famous Chapel Bridge.
The hotel has a modern design, and the rooms are spacious. The only design flaw is that there's no door between the bathroom and the room – I wonder if all rooms have this layout?
The bedding was very comfortable, and the breakfast offered a good variety. Definitely recommended!
Show more
Price per night from:NZD 689
Posted onJun 5, 2026
Guest UserThe hotel felt very secure, and they offered free luggage storage. The front desk staff were incredibly helpful, giving directions and even assisting with our itinerary. When we checked in, they provided a map and a QR code for local public transport, which was super convenient for taking the bus. The location is excellent – it's about a 10-minute walk to the bridge shown in the pictures, and also very close to the ferry terminal and train station.
Show more
Price per night from:NZD 260
Posted onSep 29, 2025
Skyshanghai
Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.
Show more
Price per night from:NZD 362
Posted onApr 24, 2026
Anonymous User
I initially thought the location was very convenient. However, during my two-day stay, my room key or elevator card malfunctioned every single day, forcing me to go to the front desk for a replacement. I also found out that our room was the only one that hadn't been updated with the new system (not sure why they put us in that specific room). So, definitely make sure you get a room with the new system!
Show more
Price per night from:NZD 497
Posted onMay 31, 2026
Vyner Pang
Check out these photos of the hotel and the surrounding streets in the early morning, featuring typical European retro architecture with aged red bricks and green tiles. The best part is its proximity to the train station! Just a few steps from the train, you can drop off your luggage and completely free up your hands, avoiding the torture of dragging suitcases over the old town's cobblestone streets. The front desk service was also impeccable, both warm and professional.
However, even with such a perfect location and amazing service, there's one fatal flaw – no air conditioning! Who would have thought that Switzerland in late May would defy expectations and be as hot as an oven? Accustomed to powerful air conditioning in Asia, returning to the room at night felt like a complimentary 'Swiss eco-sauna' experience. Location gets full marks, service gets full marks, but for the temperature, we had to rely on our strong willpower for some 'physical cooling'.
Show more
Price per night from:NZD 244
Posted onMay 3, 2026|Double Room
Guest UserService: Quite dissatisfied with one of the long-haired girls; her attitude was very impolite, and she seemed to treat Chinese guests differently. Early check-in required an extra 20 Swiss francs per person. If we didn't check in and just wanted to store our luggage, it cost 6 Swiss francs for two suitcases. In short, they found all sorts of ways to charge us.
Room: Generally quite clean, but there was no hairdryer in the room. We had to ask the front desk for one?!
Transportation: Bus route 4 is right next to the hotel, which is extremely convenient for getting around and goes directly to Lucerne train station.
Show more
Price per night from:NZD 273
Posted onJan 6, 2026
Guest User
Very kind people willing to help you out with recommendations. The room is really clean and there’s enough space to have a comfortable stay! It’s pretty close to the station and with the free public transport you can easily ready the station too.
Show more
Price per night from:NZD 331