Hotels near Les Galeries de la Capitale, Quebec City

By mistake on the part of the hotel I was charged $611 even though I had paid in advance with Trip. I didn't get clear information at the reception (one said it was because I didn't pay so I had to pay. The other said it was a security deposit!!!) when in reality it was a mistake on their part they shouldn't have charged me this amount and after my checkout they told me I would be refunded in a few days!!!. It's not Trip's fault. I thank Trip's after-sales service who followed up on my case. I recommend using the Trip service for your reservations. Otherwise for the hotel it was well located

Hotel not far from the city center, about 15 minutes by car. Clean rooms, although we took a room for 2 days and they never came to clean, but I have found this in all the hotels in Canada. There is also a small heated indoor pool and they provide you with towels at the reception.

It’s actually a motel with parking and parking is free. There is a large shopping supermarket within 5 km of the surrounding area. If there is a car, it is not too far to go to the old city. In short, the physical examination is good.

The price of the hotel in Quebec City is too expensive, so this hotel is about ten minutes away from the city. The price is very high, and the parking is convenient. The room is very hygienic. The front desk actually met a mainlander who spoke Mandarin very well.

I love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint. I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.

Lunch: a box with a yogurt, a PERIT muffin, a cookie, a mini fruit salad and a cheese (it's the sweet box) who eats cookies for lunch???? The other box, there ”salty” offers a turkey cheese croissant, yogurt, cheese and some stuff. This croissant for breakfast is a bit heavy! I find it unfortunate that the wonderful buffet is no longer offered AND ESPECIALLY THAT THE PRICE HAS NOT BEEN ADJUSTED CONSEQUENTLY. Lots of dust in the room.

We had a wonderful stay at QUALITY INN—perfect for families with kids! The rooms were spacious, spotless, and very comfortable. Our children loved the clean and well-maintained warm pool especially after a long day walk in Old Quebec. The breakfast buffet had a great variety and was a great way to start each day. The staff are really nice and the guest laundry room are helpful to have clean clothes after our family trip. Highly recommended for a relaxing family getaway.

My major complaint is one that is. common with many hotels. That is the concept of not offering housekeeping services unless you are staying 3 nights. I paid 260CAD per night. IMO, getting fresh towels and the garbage emptied should be part of the service. Queuing at the front desk to ask for towels is frustrating. Nice staff and we'll appointed room. The location is in an industrial park. Restos close by but anything of interest requires transportation. It wasn't an awful stay but I don't feel the value for money spent would entice me to return.

The lack of an elevator is a disadvantage, but the price/performance ratio is high and the location is OK. However, they insisted on using French-style breakfast, without disposable tableware, and ended up having to pick out a relatively clean one after a lot of searching.

Lovely hotel. Clean, quiet, rooms are well equipped, the check in was fast and smooth. Will definitely stay here again.