"Great location, right beside the EU Commission. I tried the breakfast and was pleasantly surprised—it was very good with plenty of options. I also ordered Uber Eats, and the receptionist kindly offered to bring it up to my room. Daily cleaning was done without having to request it, which I really appreciated. Walking to the city center took me about 30 minutes, which I enjoyed as part of my morning walk. The airport bus stop is also just a 5-minute walk away. I would definitely stay here again when I’m in town—just remember to bring your own slippers!"
"This hotel is perfectly fine for the price. The reviews saying it's scary to go there aren't very accurate. It's just a typical train station area with typical homeless people, nothing new. The room itself is well-maintained, and the staff are polite and nice. The only thing I didn't like was that the luggage room was full, and they offered to let me leave my bags in the lobby without taking responsibility. I did, and everything was fine, but it seems like for a chain hotel like this, luggage storage shouldn't be an issue."
"The place is pretty close to the EU Parliament, within walking distance of the nearest metro and bus stop. We got an early check-in without being charged extra as rooms were available. The staff was very nice.
However, they don't have smart TVs, or at least not in my room, as I was not able to Chromecast anything, and the antenna was only showing local shows."
"Well connected to the city, transport and EU buildings. Close to the park and other entertainment places like restaurants and bars. Close to the bus stop going to the airport. The place is nice and clean, quite a big room, and lots of space. Tea and coffee set inside the room."
"I made a reservation to stay for a day on the way to Germany, and as expected, it is a cost-effective hotel brand. There is a large park nearby, a huge military museum, and a car museum, so there is a lot to see. There is also a brunch place next to the hotel, which is delicious."
"Fantastic! The breakfast was delicious, and the dining area was beautiful. The room was quite spacious, and a big plus was having a microwave and sparkling water machine. The only downside is that it seems to be an old building conversion, so there's a slight creaking sound when walking on the hallway floor. Overall, I highly recommend it!"
"Solo female traveller. Spent 3 nights in a 6 bed dorm. Lockers and good bathroom facilities. Comfy beds and great amenities. Kitchen doesnt open until 9am which I find late but closes at 11pm. Good location just outside of the main tourist area so quiet. Plenty of local shops, cafes and bars within walking distance of a few minutes and as a solo traveller felt safe 10 to 15 minutes walking to main square. Really recommend this hostel."
"Would definitely come again, good environment, friendly staff, big, beautiful rooms, very new. There are many kinds of breakfast food, the highlight is that there is freshly squeezed orange juice, it is really very tasty.
But right next to the metro station, definitely worth the stay. I think this hotel is worth coming again,good value for money, had a great stay.
Absolutely suitable for those who pursue hotel comfort 👍🏻"
Amazing
44 reviews
9.5/10
1 night
From TRY 5,415
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9.0/10
Great
Jjoannie6206The hotel's location is excellent, very close to the metro station, just a 2-minute walk to the entrance, and a 5-minute walk to Grand Place. The service was fantastic! We were originally supposed to check in the next day, but when we went the night before to ask if we could check in early the next morning and store our luggage, the front desk attendant was incredibly friendly. She offered to let us complete the check-in process that night and just drop off our bags the next morning, which was totally unexpected and a huge help since we were in a rush the following day. The hotel lobby is spacious and offers complimentary fruit tea. Aside from the rooms being a bit small and the facilities a bit dated, everything else was great.
GGuest UserI am very disappointed with my stay at this hotel, especially considering the price and its 4-star rating.
When we checked in, I politely asked if it was possible to have a room on a higher floor. The receptionist responded rudely, saying, “No, you came too late. You should have come earlier.” This was surprising because we arrived at around 3:30 PM, and check-in starts at 3:00 PM.
After getting to our room, we noticed there was no hair dryer, even though one was listed as an in-room amenity. I called reception and was told that one would be sent up “in a moment.” We waited for over an hour, but nothing arrived.
The most frustrating issue was that the room lights kept turning off every five minutes, and the curtains would automatically close every five minutes as well. This made it extremely difficult to get anything done. We called reception again to report the problem, but the staff member struggled to understand what we were explaining. After repeating the issue several times, he simply said he would send someone to the room and then hung up. Another hour passed, and no one came to help.
To experience so many problems within just the first few hours of our stay was incredibly disappointing. For the price we paid and the standards expected of a 4-star hotel, the service and maintenance fell far below expectations. I hope the hotel improves both its customer service and its response to guest issues, as this was not the experience we were expecting.
TThian FernBest location ever. It is right next to the Grote Market and just 2 mins walk to the Brussels Central Station. Close proximities to all the attractions and restaurant. The hotel is clean and well sound-proofed. The staff were very helpful with early check-in. I have left my necklaces in the hotel room before leaving brussels and wrote in to the hotel which replied promptly that they have found it and will arrange for the courier of my necklace to my home country. Really appreciate their help. The only downside is that they didnt provide indoor slippers. It costs 5 euros for a pair.
GGuest UserThe nicest budget hotel I ever stayed in. 24/7 free hot drinks, microwave and room size is big enough for 2 people. Hotel staff all are so friendly. Very close to the tram station Bailly. Just one note the way reaching to the hotel is quite a hike, so if you hate hassle with luggage, consider take taxi. But we are totally fine and very satisfied with this hotel. Thanks for making our stay very memorable in Brussels.
CcalywenaSo close but not so far from the old town or maybe the attractions which is good, if you’re staying inside around the grand palace, it may get noisy so this place is really in a good place so location is very strategic 😘 From the train station (Midi Station), 2 stops away and you can walk to the hotel easily 🫶🏻 This hotel is kinda old so it gives off the old vibes but you got what you need and breakfast is good 😄 everybody is so welcoming ~ if you’re in a budget and still want a good hotel to stay, here is the place 👍🏻 thank you 🫰🏻
CCansuqixingThis hotel is really old... Don't let the five-star rating fool you, it feels more like a three-star. The elevator is incredibly slow, from 1999! The furniture in the room is also very dated. The front desk sells bottled water in glass bottles for 8 euros a pop – ridiculous. As our Belgian client told us, the hotel's location is right between a safe area and an unsafe one. It's close to the light rail, but there's no elevator from the light rail station to the street level, which is quite annoying. Walking to the city center is fairly convenient though. For the price, it offers good value for money; other hotels in the same area are more expensive.
KKate ThomCheck-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait.
The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay.
When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not.
If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in.
Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10).
The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English.
The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.
GGuest UserThe hotel is very well located, 10 minutes from the central station and 5 minutes from the city center. There's a metro stop just 5 minutes away. The bed was comfortable and clean. In the bathroom, there weren't the usual complimentary toiletries like toothpaste, a comb, or a cup. If you want to check in early, you have to pay 20 euros. There are lockers available for 5 euros to store your backpacks. There's also a free cold water fountain.
ZZhuyuxixiThe hotel's location is absolutely fantastic, right near Brussels' Grand Place – literally a two-minute walk away. There are tons of restaurants and shops nearby, making it super convenient. The room itself was surprisingly spacious, which is a rare find in Europe, and the facilities were great. Having a kettle was a huge plus for us. We stayed for two nights, and the steak restaurant directly across from the hotel entrance was amazing – delicious and not expensive, so it was incredibly convenient to grab a meal right outside. Overall, this hotel offers excellent value for money and I highly recommend it!
GGuest UserThe hotel is very close to FlixBus bus stop! There is a police station and halal supermarket for Muslim community behind the hotel. The hotel should consider having 2 front desk workers at a time instead of just 1 person manning the front desk. When there are group of people talking and running around at the hotel room corridor, I couldn’t find the front desk person to solve the problem as there was no one at the front desk.