Hotels near The Australian Ballet, Southbank

The overall experience at this hotel was outstanding. The rooms are spacious, never feeling cramped, which is especially great for families or guests on an extended stay. The in-room amenities are comprehensive, with practical kitchen facilities and a washer/dryer that perfectly meet all your living needs while traveling. The hotel's location is both safe and quiet, ensuring a good night's sleep. The front desk staff were friendly and welcoming, always smiling when assisting with check-in or answering questions, which made us feel very comfortable. The clean and tidy sanitation, along with the modern and stylish decor, also added significantly to the stay. Whether for business travel or a leisure vacation, this place truly offers a comfortable and convenient 'home away from home'.

Overall, it's a good deal for the price. Everything was spotless as to be expected from a brand new hotel. Service was friendly and prompt, and the restaurant Coupette was really delicious, however the location is a bit off the true CBD, and rooms are small and leave a lot to be desired for user-friendliness. The decor is indeed however beautiful and worth a short stay to take photos of. The pool is cold, and poorly designed with no deck chairs nor towels.

The location and reception service were excellent. The room was clean and tidy. However, only adults received a bath towel and room service wasn’t available until 4:00 pm the next day. Once we contacted reception it was sorted out immediately. The entertainment options were limited and there was no wifi. This was disappointing for us travelling with children as we couldn’t watch Netflix or any other paid service. Check-in and check-out were easy and they offered excellent SMS service.

Not far from DFO and South Australia. If you check out early, you can relax on the 7th floor of the reception building before heading to the airport. Even though I booked a room with breakfast, I didn't eat any of it because my colleague said it wasn't good. However, the front desk lady provided excellent service.

It’s a hidden gem, close to quite a few tram stops, with the big woolies and Asian grocery store downstairs plus a delicious restaurant serving so quickly, what else can except? I am so happy with the staying. It’s safe and quiet with broad views, we love it 😍

This hotel offers great value for money. Its location is excellent, situated on the south bank of the Yarra River, right next to the Eureka 88 Skydeck. Cross the bridge to the north, and you'll reach the iconic Flinders Street Station. The front desk recommended self-check-in and check-out, and sometimes staff can be hard to find. The room provides a mini-bar and microwave, but the plastic cups had a strange smell. The space is quite spacious, but the bed is narrow and lacks power outlets near the headboard, which is a bit inconvenient.

I'm writing this review in English so the staffs can understand what I wanna say. First of all I wanna thank the male staff on duty everyday over the entire stay of mine and the two girls on their shifts when I checked in. You guys are fantastic, very helpful, friendly and highly efficient. My apologies for not remembering your name, but I do wanna give you my heartfelt thanks. However, there was this female staff, seems to be latino or something, on duty when I came back to the property to get my luggages in the afternoon of Feb.22 aat 3:45pm. (I'm sure you can find out who was it because there were only two staffs at the front desk at that time). She was INSANELY LAZY AND RUDE. I asked for my luggages and she took my tags but said to me, rolling her eyes, ”I think the door to the luggage room is open.” She was very hospitable when dealing with the other guests, who were white, before me. I insisted she needs to go get the bags for me, and she said I'll have to wait. I waited, but apparently she didn't have anything legit to do. She was randomly checking her computer to keep me waiting. I guess what I'm trying to say is pls fire this ****** staff. 但国内同胞可以放心住酒店本身很好，其他员工也很好

Service was fabulous. Leslie was absolutely wonderful to deal with, a joy. The apartment was a great layout with everything you need for a short stay. Although the hotel room was starting to look tired and there was an overwhelming odour in rooms & hallways of curry, everything was neat and tidy. Thank you for our stay.

Booked a deluxe one-bedroom twin apartment. The room design was nice, but the twin beds were quite narrow. The fridge was empty, not even basic coffee or milk was provided. I had requested a river view and a higher floor to celebrate my daughter's birthday, but not only did the hotel fail to provide it, they didn't even politely explain why. There were also no birthday amenities or greetings. The next day, I called customer service hoping for some milk and also mentioned the birthday issue. She only said ”sorry, the room couldn't meet the request” and that for birthdays, they only offer a ”sprinkle” (I assume she meant something like a complimentary drink or small gesture, but the original text is a bit unclear here, and it seems like it wasn't provided). In the end, she didn't follow up on it either. This left us with an impression of unfriendliness; the customer service attitude was rather cold and unwelcoming. Compared to other five-star hotels, the service quality here was quite disappointing. Additionally, the hotel has very few facilities apart from the gym. The hotel's location is also a bit inconvenient and it's not easy to hail a taxi. On the positive side, a gentleman working at the lounge downstairs had excellent service, was very polite and friendly, and took great care of guests. The food there was also very good. 👍🏻

I stayed on the 51st floor, thinking it would be quiet, but the soundproofing was incredibly poor. I could clearly hear motorcycles roaring downstairs, and the wind noise was really noticeable, making it impossible to get any peaceful rest. The bedding experience was even more ridiculous. It wasn't a normal duvet cover; it was two separate layers of fabric with the duvet sandwiched in between. It looked cheap and unclean, and the hygiene details were particularly bad. Compared to other hotels and apartments in Australia, this one feels very slapdash and shoddy. Both the facilities and service details are completely subpar. I definitely don't recommend staying here!