"The hotel's location is great, with nice views, and it's quite convenient to get everywhere. The aquarium is just across the bridge downstairs, which is very handy if you're with kids. The room cleaning was very thorough, and the front desk staff were quite friendly. For breakfast, the fruit selection was particularly generous, and everything else was standard but adequate. My only minor gripe is the breakfast timing: weekdays are 7-9:30 AM. It would be more reasonable if it were 6-10 AM, as many hotels I've stayed at even offer breakfast until 11 AM. 9:30 AM feels a bit early to finish. Also, it offers good value for money; the rooms are spacious, and for the price, it's pretty decent."
"We had such an amazing stay! The spectacular view from our room made our visit even more special. Everything was perfect and the hospitality was exceptional as always.
Thank you for another wonderful stay. We always enjoy coming back and look forward to our next visit!"
"We booked a King Standard hotel for this trip as we have the special rate from Trip.com. Before we arrived we received an email from Trip urging us to write an email to ask for early check in as we also booked an airline ticket thru Trip. When arrived in hotel ard 9.45 am we were offered a room ( with immediate availability ) but with a payment of AUD 50. When I asked for a twin bed room as usually King and Twin Bed will have same rate, but not this hotel. If we were to change the bed style we have to pay AUD 30/night for 5 nights 😅😅another AUD 150. Enough for all the morning communications so we just ignore the bed details and went straight to our room after the payment. On the day we checked out we came to know that the front officer recharged our hotel fee even when Trip.com confirmed that everything was fully paid.
What a money maker hotel!! Front officer told us they will refund us the amount though.
However the room is small and nice and everything was up to international 4 standard but Crown Casino Tower has a much more beautiful and bigger room. Though both have stunning nice view of the Yarra River as in attached."
"The location and reception service were excellent. The room was clean and tidy. However, only adults received a bath towel and room service wasn’t available until 4:00 pm the next day. Once we contacted reception it was sorted out immediately.
The entertainment options were limited and there was no wifi. This was disappointing for us travelling with children as we couldn’t watch Netflix or any other paid service. Check-in and check-out were easy and they offered excellent SMS service."
"1. **Cleanliness:** The room was quite clean, basically spotless, making for a very comfortable stay.
2. **Environment:** The overall environment is excellent. There's a laundry room, and a separate restroom on the first floor that guests can use even after checking out. The location is also fantastic – just a short walk from Southern Cross Station, with a tram stop nearby. It's only a three or four stop ride to Flinders Street Station.
3. **Service:** The service was decent. I didn't encounter any Chinese-speaking staff, but basic English was sufficient.
4. **Facilities:** Everything else was great, except for the showerhead. The water pressure was very low, and it was a rainfall-style shower with a wide spray angle. For women under 180cm, it's hard to reach the water when it's initially strong, and by the time it reaches you, it's barely a drizzle. It made showering quite uncomfortable."
"This hotel is probably a business hotel in the CBD. The room is a bit small, but comfortable enough. It's surrounded by office buildings and parking lots, making it quite convenient for getting around. You can also get a good view of the street from the rooftop bar. There's a great chain steakhouse nearby, but for other dining options, you'll need to go to the city center."
"I was very satisfied with this booking. I booked a special 3-day, 2-night king room, and the Chinese front desk assistant kindly upgraded me to a river view room for free. It's a 20-minute walk to the city, and there's a free tram stop right outside. Across the river is DFO South Wharf, with all sorts of sports brands. If you get tired of shopping, you can grab a bite to eat on the basement level. If I had to pick a flaw, it would be that the hotel entrance was a bit small, and it took me a while to find it. 😋"
"I booked a deluxe room, and it was pretty good. The living room, bathroom, kitchen, and bedroom were all clearly separated and quite spacious. It's about a 10-minute walk from Southern Cross Station. The only downsides were the higher price due to the last-minute booking and some noise disturbance since it faced the road."
"My stay at YEHS Hotel Melbourne was excellent. The location is very convenient, with easy access to public transport, restaurants, shops, and popular attractions. The room was clean, comfortable, and well-maintained, making it a great place to relax after a day of exploring the city.
The staff were friendly, welcoming, and always willing to help with any questions. Check-in and check-out were smooth and hassle-free. I also appreciated the hotel’s quiet atmosphere and comfortable bed, which made for a good night’s sleep.
Overall, I had a wonderful experience at YEHS Hotel Melbourne and would definitely recommend it to anyone looking for a clean, affordable, and conveniently located place to stay. I would be happy to stay here again on my next visit to Melbourne."
"Absolute lack of room amenities gave me a chuckle, its 2026, why are cheap instant coffee sticks anywhere near these rooms when hotels hostels and bnbs everywhere else in the world have some approximation of a pod style machine in single rooms let alone king rooms.
Room was dusty, with detritus on the carpet on arrival, there was a somewhat obvious hole in my sheets near the head of the bed, any attendant who made the bed couldn't have missed it so i can only assume no one really cares about working here enough to silently take care of something like that. Walls are so remarkably thin that I could hear an 'electric toothbrush' running in the next room, when I wasnt being shocked out of sleep by the sound of the toilet lid slamming down in the other next door room.
miscellaneous pillow stain was an interesting one too. Even after leaving it topside, it wasn't changed for 2 days.
Shower cant decide if it was to be scalding hot or arctic, but at least the pressure was pretty excellent.
only things supplied in the bathroom was a single hairdryer, a water glass and a sanitary hygiene disposal bag. I'd love to know which accountant justified cutting Q-tips out of the room budget. The little downstairs cafe downstairs feels like it belongs in the backrooms attached to some forgotten convention centre, if sacrificing two bottles of water and a coffee maker in the rooms is what it took for this paltry excuse of a cafe to live, then I feel very sad for the future of Melbourne hotels. But again, i DID sleep very soundly for the majority of my stay. And a special shoutout to the gentlemen at the front desk, genuinely quite helpful and has a pretty great customer service attitude."
Great
76 reviews
9.1/10
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9.2/10
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MMo WenThe overall experience at this hotel was outstanding. The rooms are spacious, never feeling cramped, which is especially great for families or guests on an extended stay. The in-room amenities are comprehensive, with practical kitchen facilities and a washer/dryer that perfectly meet all your living needs while traveling. The hotel's location is both safe and quiet, ensuring a good night's sleep. The front desk staff were friendly and welcoming, always smiling when assisting with check-in or answering questions, which made us feel very comfortable. The clean and tidy sanitation, along with the modern and stylish decor, also added significantly to the stay. Whether for business travel or a leisure vacation, this place truly offers a comfortable and convenient 'home away from home'.
GGuest UserI recently stayed in a 1-bedroom apartment and was generally satisfied with my experience. Upon entering the room, I noticed the bedroom fan was already running, which seemed unusual given it was winter. After checking the air conditioning, I discovered the control panel wasn't working.
I contacted reception, and a technician was promptly sent to inspect the issue. The technician confirmed that the air conditioning was not operational. Customer service handled the situation well by personally escorting me to a different apartment, which turned out to be a spacious 2-bedroom unit. This was a thoughtful gesture and was greatly appreciated as an apology for the inconvenience.
Overall, I enjoyed my stay and was pleased with how the staff resolved the issue. However, the situation could have been avoided if the room had been properly checked before being assigned to a guest. Ensuring that essential appliances are functioning prior to check-in would help prevent similar inconveniences in the future.
Despite this oversight, I appreciated the prompt response and excellent customer service provided by the team.
AAnonymous UserGreat location! The facilities are a bit older but well-maintained. Service was decent; check-in and check-out at the front desk were smooth, and requests were generally addressed promptly. It was a bonus to find staff who spoke Chinese, which made communication easier.
The breakfast buffet offered a wide variety of options, both Western and Chinese, catering to most tastes. It was a solid spread that met most people's needs.
Overall, my stay was comfortable and uneventful, with no major complaints. It's suitable for both business and leisure travel, making it a reliable five-star option in Melbourne.
ZZhouyoushijiedeyanziNot far from DFO and South Australia. If you check out early, you can relax on the 7th floor of the reception building before heading to the airport. Even though I booked a room with breakfast, I didn't eat any of it because my colleague said it wasn't good. However, the front desk lady provided excellent service.
AAnonymous UserIt’s a hidden gem, close to quite a few tram stops, with the big woolies and Asian grocery store downstairs plus a delicious restaurant serving so quickly, what else can except? I am so happy with the staying.
It’s safe and quiet with broad views, we love it 😍
HHaininglujiBecause the Holiday Inn I originally booked on Bourke Street was full, I had to book this one when returning from the Great Ocean Road. Overall, it was quite ordinary. The soundproofing in the rooms wasn't great; I could clearly hear the TV from upstairs or next door, as well as coughing at night. Since this is an express hotel, they don't provide disposable slippers, which was a bit inconvenient. Location-wise, it's just across the road from the river, which is quite close, but it's a bit of a walk to the CBD, about 20 minutes. The hotel breakfast was decent.
LLeEleThis hotel offers great value for money. Its location is excellent, situated on the south bank of the Yarra River, right next to the Eureka 88 Skydeck. Cross the bridge to the north, and you'll reach the iconic Flinders Street Station.
The front desk recommended self-check-in and check-out, and sometimes staff can be hard to find. The room provides a mini-bar and microwave, but the plastic cups had a strange smell. The space is quite spacious, but the bed is narrow and lacks power outlets near the headboard, which is a bit inconvenient.
YYumikofansI'm writing this review in English so the staffs can understand what I wanna say. First of all I wanna thank the male staff on duty everyday over the entire stay of mine and the two girls on their shifts when I checked in. You guys are fantastic, very helpful, friendly and highly efficient. My apologies for not remembering your name, but I do wanna give you my heartfelt thanks. However, there was this female staff, seems to be latino or something, on duty when I came back to the property to get my luggages in the afternoon of Feb.22 aat 3:45pm. (I'm sure you can find out who was it because there were only two staffs at the front desk at that time). She was INSANELY LAZY AND RUDE. I asked for my luggages and she took my tags but said to me, rolling her eyes, ”I think the door to the luggage room is open.” She was very hospitable when dealing with the other guests, who were white, before me. I insisted she needs to go get the bags for me, and she said I'll have to wait. I waited, but apparently she didn't have anything legit to do. She was randomly checking her computer to keep me waiting. I guess what I'm trying to say is pls fire this ****** staff. 但国内同胞可以放心住酒店本身很好,其他员工也很好
GGuest UserBooked a deluxe one-bedroom twin apartment. The room design was nice, but the twin beds were quite narrow. The fridge was empty, not even basic coffee or milk was provided. I had requested a river view and a higher floor to celebrate my daughter's birthday, but not only did the hotel fail to provide it, they didn't even politely explain why. There were also no birthday amenities or greetings. The next day, I called customer service hoping for some milk and also mentioned the birthday issue. She only said ”sorry, the room couldn't meet the request” and that for birthdays, they only offer a ”sprinkle” (I assume she meant something like a complimentary drink or small gesture, but the original text is a bit unclear here, and it seems like it wasn't provided). In the end, she didn't follow up on it either. This left us with an impression of unfriendliness; the customer service attitude was rather cold and unwelcoming. Compared to other five-star hotels, the service quality here was quite disappointing. Additionally, the hotel has very few facilities apart from the gym. The hotel's location is also a bit inconvenient and it's not easy to hail a taxi. On the positive side, a gentleman working at the lounge downstairs had excellent service, was very polite and friendly, and took great care of guests. The food there was also very good. 👍🏻
GGuest UserThe facilities are good, and the soundproofing makes for a quiet environment. The breakfast is a real highlight, especially the special dishes; you can order something different every day, and it's delicious. My only minor suggestion is that the wet/dry separation in the bathroom could be improved.
What is the average price of a hotel in Southbank for this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Southbank this weekend is US$490 per night. For a 4-star hotel, the average cost is US$660 per night. If you're looking for a luxury experience, 5-star hotels in Southbank this weekend typically cost US$865 per night.
How much do hotels in Southbank cost per night during weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Southbank during weekdays is US$286 per night. For a 4-star hotel, you can expect to pay around US$411 per night. If you're seeking a luxury stay, 5-star hotels in Southbank generally cost US$530 per night on weekdays.
What are the best places to stay in Southbank?
Some of the best places to stay in Southbank are near popular attractions like Yarra River and SEA LIFE Melbourne Aquarium, offering easy access to key sights and amenities.
What are the top hotels in Southbank near Yarra River?
Where can I find the best hotel discounts in Southbank?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.