Iberostar Grand Trinidad Reviews

Perfect location, everything in walking distance. Such wonderful and friendly staff. I has to get up early the next morning for my bus and the staff made sure I was ok and gave me a little gift box of water and a sandwich for my travels. Beautiful hotel and amazing food. Definitely recommend whilst staying in Trinidad

This hotel may be the best and most expensive hotel in Trinidad, but the introduction of this hotel on Ctrip is completely false. Of course, because of my complaint, they have removed the false promotional pictures. It's not that this hotel is bad, but the false promotion is really annoying. I hope that similar situations will not appear on Ctrip in the future. The picture is a screenshot of the promotional website when I booked the room. They don't have anything in the picture, it's completely fictitious!

Located in a nice little square in the town. The rooms are large and well maintained. Free bottled water and slippers are provided. The WI-FI keeps disconnecting. The breakfast is expensive and unpalatable. The waiters chat together without paying attention to others.

The best hotel of our Cuba vacation March/April 2024. Best location in Trinidad, just 10 minutes walk from Plaza Mayor. Beautiful foyer, large rooms, friendly staff. Breakfast selection very good for Cuban standards. The hotel could also justify its very good rating outside of Cuba. The only drawback, but a small one for a city hotel, is the lack of a spa/gym, but that is criticism at a high level.

The best hotel in all of Cuba!!! Nice and clean rooms, everything in the rooms is in working order. Hospitable and friendly staff who will always help you. Main attractions within walking distance.

Exceptional service, especially from Carlos, who was our butler. The room was beautiful but the price was excessive for not including breakfast. When we turned on the air conditioning, an unbearable smell of food came in, so we couldn't turn it on.

The hotel is very nice and the location is good. The service was good the first day. As advertised, we had a breakfast buffet. Only on the second day there was no buffet and the service wasn't that good either. Unfortunately we didn't know why. A bit poor for a five star hotel.

Excellent stay. very nice town

A luxurious hotel in the style of the sixties, very clean and tidy, the service of the staff at the reception, at the entrance and in customer service is excellent. Very comfortable room. Breakfast is served at the table: a fruit plate, bread and eggs made to order, coffee and fresh guava juice. The hotel is conveniently located and within walking distance of the center.

The warm welcome, beautiful luxurious large room and fabulous service in the restaurant and bar make this the perfect place to stay . Trinidad is full of history, unique cobbled streets and friendly people. The local restaurants serve great tapas, mojito and great choices of menu plus live bands create a great atmosphere and experience. We thoroughly enjoyed a private guide here with William who had amazing local knowledge booked through Cuba Private Travel. Definitely not a place to miss .

I went with My mom The last December as I did years ago, And I Will always come back because I really have An attachment with this place where I feel Home, The staff always provides an excelente service! I am so in love with this place!!!!!!!!!❤️

I had an amazing time in the hotel,the food was delicious and the service very attentive.Its a very nice place to spend a good time with your friends.

We went to different locations in Cuba and stayed in different hotels. This was the best hotel during our visit in Cuba. We loved being here and wished we could have stayed longer. We were treated very well and all of the staff were lovely. The location was perfect. The room we had was the best with great views. Definitely would recommend! Thank you for such lovely experience

I am here in rhe hotel and rhe seevice is so good, the barman is wonderdul and the man at rhe reception very helpful. The beer is cool, and rhe pizzas, congratularionssss