Ramada Hotels in Kunming

This was the perfect hotel for me in Kunming. I gave the 6 out of 5 ratings for new, great, clean facilities and wonderful breakfast. But most of all I was very impressed with the friendliness of the hotel staff. Among them I want to highlight the hotel manager Zhou Chingmin who provided great checkin and orientation. I was not feeling well due to the high altitude and she was so kind to provide me with air cleaner and to inform me that they could find oxygen canister if I needed one. She was an example of customer care expert and I am very greaful for that.

Very helpful and lovely reception desk which made me feel welcomed immediately. As it was low season, they upgraded our rooms to a larger one. Thank you. Location wise, they are located within a cluster of other buildings and hotels. Unlike conventional hotel, they do not have their own driveway unfortunately and the main road in front of the hotel (Youping road) isn't ideal for dropping people off nor allowed cars to hang around. That means our car had to alight us about 5 mins away and we were left to fend for ourselves navigating the area in the rain. If you have large heavy luggages or elderly and children to manage, it is advisable to ring them up in advance for direction advise. As we were international guests, we had some issues locating the hotels in the cold rain. Oh well. On the upside, helpful staff, great rooms, well-equipped with everything that you need, simple buffet breakfast. They even helped packed our last day breakfast as we have to catch an early train at the Kunming train station which is about 5-10 mins walk away. The walk is manageable even with my elderly parents but I suggest you do a quick check of the route beforehand as it is a bit of maze in Kunming city. If it rains, it could be troublesome. Fortunately, the rain stopped on the morning we had to leave. Overall, I appreciate the professionalism of this hotel. Plenty of eateries and convenient shops in the area. Lots of flower biscuit shops too for any last minute souvenir purchases and there's also a 7-11 nearby.

I think the location is good, the room is clean and sanitary, the front desk service is thoughtful, and they upgraded our room type for free. When they saw the child, they also gave him a breakfast coupon. It is really good and worth recommending.