Ramada by Wyndham Properties in Kunming

We were a family of two adults and one child, and we booked two king rooms. The front desk lady informed us that the king room type we booked was only 20 square meters and there was only one on each floor, which would make communication inconvenient for us. So, she kindly upgraded us for free to two 40-square-meter king rooms with city views right next to each other. The rooms were clean and airy, and the high-floor city view was absolutely stunning, perfect for watching the sunset. The bedding was clean and comfortable. The only minor issue was that the bed only had power outlets and switches on one side. Our child absolutely loved the bean bag chair! The projector offered a super large screen, and unlike most hotels where you can't watch anything without a video membership, at least the movie app here let us watch whatever we wanted, and the content was very up-to-date. The bathroom didn't have a smart toilet, but the shower water pressure was incredibly strong, and the water heated up in just a few seconds, making for a very comfortable shower experience. The hotel's location is also excellent, just a 10-minute walk from Kunming Railway Station, and most food delivery services can reach it. We originally booked for one night but ended up extending our stay to three nights plus half a day. A big shoutout to the front desk staff, both the gentlemen and ladies! Our flight was suddenly canceled, and we needed to contact the airline to rebook. Since we didn't have a local phone, the front desk staff lent us their phones multiple times, which was a huge help. We are very grateful!

The room was great, and the front desk staff was very enthusiastic. They even gave us a free room upgrade. The location is convenient, and it offers excellent value for money. I'll definitely choose to stay here again next time!

This was the perfect hotel for me in Kunming. I gave the 6 out of 5 ratings for new, great, clean facilities and wonderful breakfast. But most of all I was very impressed with the friendliness of the hotel staff. Among them I want to highlight the hotel manager Zhou Chingmin who provided great checkin and orientation. I was not feeling well due to the high altitude and she was so kind to provide me with air cleaner and to inform me that they could find oxygen canister if I needed one. She was an example of customer care expert and I am very greaful for that.