Vienna Hotel (Chuanxin Drum Tower Metro Station, Beijing Road) Guest Reviews
4.7/5
Outstanding
906 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(906)
Positive reviews(880)
Reviews with photos/video(137)
Easy to get around(184)
Convenient location(119)
Close to metro(99)
Friendly front desk staff(82)
Delicious breakfast(62)
Convenient parking(26)
Perfect for business trips(10)
Stayed multiple times(7)
Negative reviews(26)
RocAlayo
Standard Queen Room
Stayed in Aug 2024
Couples
9 review
4.5/5
Great
Posted on Sep 7, 2024
Very close to a big road so if you get a room in thwt side is a bit noisy. The room though was perfect, very big and comfortable.
Response from Property: 尊敬的賓客您好,非常感謝您對我們的點評!酒店出門右手邊就是穿心鼓樓地鐵站A出口,距離翠湖1.5公里,期待您點亮強烈推薦的五顆星星,酒店全體員工也衷心地希望在不久的將來,能有機會再次迎接您的到來!非常期待您的再次光臨!
Dorch Carlos
Yu Meng Double Bed Room
Stayed in May 2024
Couples
11 review
3.0/5
Posted on Jun 21, 2024
The only problem with this hotel is it doesn’t have non-smoking rooms.
Location is good. Just outside the metro.
Breakfast is ok.
Response from Property: 尊敬的賓客,您好!非常感謝您的入住並提出寶貴意見,在您入住期間,給您帶來不好的入住感受,我們十分慚愧,衷心的和您説聲抱歉。關於您説的無煙房問題,我們酒店是沒有無煙房的,您下次需要無煙房可提前致電幫忙安排。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Standard Queen Room
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Very good location,subway just next to hotel. Staffs are very friendly,room is vey clean. If I will visit kunming again, I will stay here.
Response from Property: 尊敬的賓客,非常感謝您對維也納酒店北京路穿心鼓樓地鐵站店的好評,我們會再接再厲不辜負您的好評。酒店地理位置極佳,距地鐵2號線步行不到1分鐘,21分鐘車程即可到火車站(高鐵站),酒店毗鄰南屏街、金鷹購物中心,可以讓您足不出户盡覽盤龍江夜景。方便您的出行,是您入住的不二選擇。期待您常回家看看!
Dr. Mohammad Nashir Uddin
Deluxe Room (2 Beds)
Stayed in Nov 2023
Family
6 review
4.7/5
Amazing
Posted on Jan 15, 2024
I was a good experience
Response from Property: 尊敬的賓客您好,非常感謝您對我們酒店的點評!酒店就在穿心鼓樓地鐵站A出口,到我們酒店可以説是非常的便捷,出門右手邊就是地鐵。現免費提供入住零等待、寄存、叫早等服務,希望為您提供最好的入住體驗。感謝您對我們酒店的厚愛,!期待點亮滿意的五顆星星! 祝您生活愉快,身體健康!
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 9, 2024
good.
Response from Property: 尊敬的賓客,非常感謝您對維也納酒店北京路穿心鼓樓地鐵站店的好評,我們會再接再厲不辜負您的好評。酒店地理位置極佳,距地鐵2號線步行不到1分鐘,21分鐘車程即可到火車站(高鐵站),酒店毗鄰南屏街、金鷹購物中心,可以讓您足不出户盡覽盤龍江夜景。方便您的出行,是您入住的不二選擇。期待您常回家看看!
Guest User
Standard Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The service attitude is very good, the location is very convenient, and there are love signs. I am satisfied. The flowers in the green belt next to it are also beautiful.
Original TextTranslated by Google
Response from Property: Dear customer, hello! As employees, we are very pleased to see your recognition and affirmation of our hotel. It is our honor to provide customers with high-quality and friendly services. We believe that with your support, we will do better. We insist on continuous innovation and strive for excellence to create a perfect trip for you every time! There is a subway station on the right when you go out of the hotel. We look forward to seeing you again!
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Family
4 review
1.0/5
Posted on Apr 24, 2024
The service is poor, the room is small like an express hotel, two people can't turn around, the air conditioner doesn't work, the phone doesn't work, there is no wireless network, the breakfast meat buns are cold, and the conditions are extremely poor
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. Regarding the problem that the air conditioner and telephone are not working, you can contact the front desk. Regarding the problem of wireless network and breakfast buns being cold, we will inform the relevant departments to make rectifications. The rectifications are expected to be completed within this week. If you are dissatisfied with any tasks during your stay at the hotel, you can feel free to contact us at any time. You can call our duty manager or general manager. We will definitely deal with your various problems within a certain time. Your valuable opinions are very important to us. If you come here next time, we hope to book this hotel again and give us a chance to apologize. . Looking forward to visiting again!
Anonymous User
Standard Queen Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The location is very convenient, clean and the service provided by the front desk lady is also superb!!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your review of our hotel! The hotel is 1.1 km away from Kunbaida New Southwest Plaza. The hotel team is always committed to creating better services. Whether it is hardware equipment or sanitary services, we hope to take care of all the tiny details for you! Thank you for your praise and satisfaction, which is also the driving force for our team to continue to strive! We sincerely look forward to your visit again and hope to create more surprise experiences for you! I wish you a happy life!
Xiaojinzhiwanjin(jinyan)
Standard Queen Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel is located in the city center with convenient transportation. There is a subway station at the door. It is not too tiring to drag the luggage. The front desk service is very enthusiastic and the room is very clean. I feel relieved to stay in Vienna all the time!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your review! Exit A of Chuanxin Gulou Subway Station is on the right hand side of the hotel, and it is 3.9 kilometers away from Kunming Railway Station. Your satisfaction and support are the infinite power for our continuous progress. We are honored to receive your praise and affirmation. We have been working hard to improve service processes and facilities and equipment to perfect every detail to provide a perfect stay. All the hotel staff also sincerely hope that in the near future, we will have the opportunity to welcome you again! We are looking forward to your visit again!
Guest User
Standard Queen Room
Stayed in Mar 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Friendly service, convenient transportation, clean and reliable, trustworthy, will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your review of our hotel! The hotel is located in the city center, with the subway on the right hand side and 3.2 kilometers away from Joy City. The hotel is always committed to creating an extraordinary stay experience for you. Your satisfaction is the driving force of our continuous efforts. In the future, we will continue to work hard to create better services for you! We sincerely look forward to your visit again and wish you all the best!
Guest User
Standard Queen Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The staff is friendly and the service is very professional. The room is clean and sanitary. The environment is very good. There are many attractions nearby. There are many snacks and parking lots nearby. It is very convenient to travel
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your review of our hotel! The hotel is located in the city center, 2.1 kilometers away from Tongde Square. The hotel is always committed to creating an extraordinary stay experience for you. Your satisfaction is the driving force of our continuous efforts. In the future, we will continue to work hard to create better services for you! We sincerely look forward to your visit again and wish you all the best!
Guest User
Standard Queen Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The transportation is really convenient. The hotel lobby is right at the subway entrance, which saves the trouble of dragging luggage. Behind the hotel is the Yuantongshan Zoo. The cherry blossoms are really beautiful. There are many Yunnan specialty snacks in the snack street next to it. The service of the front desk lady is very enthusiastic. The room is very warm and clean. I will book here again when I come to Kunming next time. Thank you very much
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your review of our hotel! The hotel is 1.1 km away from Kunbaida New Southwest Plaza. The hotel team is always committed to creating better services. Whether it is hardware equipment or sanitary services, we hope to take care of all the tiny details for you! Thank you for your praise and satisfaction, which is also the driving force for our team to continue to strive! We sincerely look forward to your visit again and hope to create more surprise experiences for you! I wish you a happy life!
Anonymous User
Standard Queen Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The hotel environment is very good, the service is very warm and thoughtful, the room is clean and warm, the hotel breakfast is very rich, delicious and hygienic, the transportation is convenient, there is a subway station entrance outside, it is very close to Nanping Old Street in the city center, and there are many places to play. Next time I go to Kunming, I will stay in this hotel again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel! The hotel is just outside Exit A of Chuanxin Gulou Subway Station. It is very convenient to get to our hotel. The subway is on the right hand side of the exit. It is 3.9 kilometers away from Kunming Railway Station. Thank you for your love for our hotel! I wish you a happy life and good health!
Anonymous User
Standard Queen Room
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The sanitary environment is very good and the transportation is convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on Vienna Hotel Beijing Road Chuanxin Gulou Subway Station Branch. We will continue to work hard to live up to your good comments. The hotel is in an excellent location, less than 1 minute walk from Metro Line 2, 21 minutes drive to the railway station (high-speed railway station), the hotel is adjacent to Nanping Street and Golden Eagle Shopping Center, allowing you to enjoy the night view of Panlong River without leaving home. It is convenient for your travel and is your best choice for staying. Looking forward to your coming home often!
Ni№ganma🐴
Standard Queen Room
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The service is very goodヾ(o・ω・)ノ, and the location is great⊙∀⊙!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel! The hotel is located at Exit A of Beijing Road Chuanxin Gulou Station, 0 distance from the subway station, very convenient for transportation, 600 meters from Yuantongshan Zoo, 1.5 kilometers from Cuihu Lake. Nanping Pedestrian Street is 1.6 kilometers away. Guest satisfaction is the only standard to test our service. Your satisfaction is the greatest motivation for our work. Thank you for your sincere evaluation. Just as it is with distinguished guests like you who have been giving us advice and encouragement, we can keep moving forward and making progress. Sincerely look forward to your stay again and feel our warm home culture.