Vienna Hotel (Chuanxin Drum Tower Metro Station, Beijing Road) Reviews

Response from Property: 【不錯的酒店，位置便利。很容易到達旅遊景點】尊敬的賓客，非常感謝您對我親愛的朋友非常感謝您對維也納好評，我們會繼續努力，給每一位朋友提供賓至如歸的感受，同時也非常感謝您選擇維也納酒店南屏步行街北京路穿心鼓樓店，我們會再接再厲不辜負您的期望。再次感謝您對酒店的肯定，我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: 尊敬的賓客您好，非常感謝您對我們酒店的點評！酒店就在北京路穿心鼓樓站A出口，離地鐵站0距離，交通出行，非常方便，圓通山動物園，600米，翠湖1.5公里。南屏步行街1.6公里，賓客的滿意度是檢驗我們服務的唯一標準，感謝您的誠摯評價，正如有了像您一樣尊貴的客人，一直給我們建議和鼓勵，我們才能不斷前行，不斷不進步。真誠的期待您再次入住，感受我們温暖的家文化。

Response from Property: 尊敬的賓客您好，非常感謝您對我們的點評！酒店出門右手邊就是穿心鼓樓地鐵站A出口，距離翠湖1.5公里，期待您點亮強烈推薦的五顆星星，酒店全體員工也衷心地希望在不久的將來，能有機會再次迎接您的到來！非常期待您的再次光臨！

Response from Property: 尊敬的賓客，您好！非常感謝您的入住並提出寶貴意見，在您入住期間，給您帶來不好的入住感受，我們十分慚愧，衷心的和您説聲抱歉。關於您説的無煙房問題，我們酒店是沒有無煙房的，您下次需要無煙房可提前致電幫忙安排。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！

Response from Property: 尊敬的賓客，非常感謝您對維也納酒店北京路穿心鼓樓地鐵站店的好評，我們會再接再厲不辜負您的好評。酒店地理位置極佳，距地鐵2號線步行不到1分鐘，21分鐘車程即可到火車站（高鐵站），酒店毗鄰南屏街、金鷹購物中心，可以讓您足不出户盡覽盤龍江夜景。方便您的出行，是您入住的不二選擇。期待您常回家看看！

Response from Property: 尊敬的賓客您好，非常感謝您對我們酒店的點評！酒店就在穿心鼓樓地鐵站A出口，到我們酒店可以説是非常的便捷,出門右手邊就是地鐵。現免費提供入住零等待、寄存、叫早等服務，希望為您提供最好的入住體驗。感謝您對我們酒店的厚愛，！期待點亮滿意的五顆星星！ 祝您生活愉快，身體健康！

Response from Property: 尊敬的賓客，非常感謝您對維也納酒店北京路穿心鼓樓地鐵站店的好評，我們會再接再厲不辜負您的好評。酒店地理位置極佳，距地鐵2號線步行不到1分鐘，21分鐘車程即可到火車站（高鐵站），酒店毗鄰南屏街、金鷹購物中心，可以讓您足不出户盡覽盤龍江夜景。方便您的出行，是您入住的不二選擇。期待您常回家看看！

Response from Property: Dear guest! Thank you very much for your stay and detailed review. It's the constant attention and encouragement from guests like you that enables us to identify problems, correct them, and achieve continuous improvement. We regret to note that your review did not meet your expectations. Regarding the window issue, we have notified the relevant department for an inspection and repair, and the rectification is expected to be completed today. We are truly sorry for this. If you have any complaints during your stay, please feel free to call our duty manager or general manager, and we will address your concerns as soon as possible. Your valuable feedback is very important to us, and we will pass it on to the relevant departments to improve our service quality. If you visit us again next time, we hope you will book with us again and give us an opportunity to apologize. We look forward to seeing you again!

Response from Property: Dear customer, thank you very much for staying in Vienna and leaving your valuable comments. We will continue to work hard and continuously improve our hardware facilities (or service standards). Thank you very much for your support and trust in our hotel. Looking forward to your attention and welcome to visit us again.

Response from Property: [The front desk staff all greeted us with smiles and were very enthusiastic. The breakfast was also good and the environment was comfortable] Dear guests, thank you very much for your review of our hotel! The hotel is 1.1 km away from Kunbaida New Southwest Plaza. The hotel team is always committed to creating better services. Whether it is hardware equipment or sanitary services, we hope to take care of all the tiny details for you! Thank you for your praise and satisfaction, which is also the motivation for our team to continue to strive! We look forward to your lighting up the five stars of strong recommendation. We sincerely look forward to your visit again and hope to create more surprise experiences for you! I wish you a happy life!

Response from Property: [Parking is convenient and complete. It is very clean. It is very close to Green Lake. The front desk is very welcoming. Highly recommended] Dear guest, hello! Your satisfaction and support are the infinite driving force for our continuous progress. We are honored to receive your praise and affirmation. We have been working hard to improve service processes and facilities and equipment to improve every detail to provide a perfect stay. The hotel is 3.9 kilometers away from the train station, 5 subway stations away, and 1.6 kilometers away from Nanping Pedestrian Street. All the hotel staff sincerely hope to have the opportunity to welcome you again in the near future! Looking forward to your visit again!

Response from Property: 尊敬的住客，您好！您的滿意和支持是我們不斷進步的無限動力，能得到您的讚揚和肯定，我們倍感榮幸，一直在努力提高服務流程及設施設備來完善每一個細節，以提供完美的入住享受。酒店距離火車站3.9公里，地鐵5個站，離南屏步行街1.6公里，酒店全體員工也衷心地希望在不久的將來，能有機會再次迎接您的到來！非常期待您的再次光臨！

Response from Property: Dear customer, hello! As employees, we are very pleased to see your recognition and affirmation of our hotel. It is our honor to provide customers with high-quality and friendly services. We believe that with your support, we will do better. We insist on continuous innovation and strive for excellence to create a perfect trip for you every time! There is a subway station on the right when you go out of the hotel. We look forward to seeing you again!

Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. Regarding the problem that the air conditioner and telephone are not working, you can contact the front desk. Regarding the problem of wireless network and breakfast buns being cold, we will inform the relevant departments to make rectifications. The rectifications are expected to be completed within this week. If you are dissatisfied with any tasks during your stay at the hotel, you can feel free to contact us at any time. You can call our duty manager or general manager. We will definitely deal with your various problems within a certain time. Your valuable opinions are very important to us. If you come here next time, we hope to book this hotel again and give us a chance to apologize. . Looking forward to visiting again!